BMW of Tenafly

While shopping for a used BMW 750Li series, I saw a vehicle for sale on the internet with this dealer. When I visited them, I was introduced to Burt,who was very courteous and displayed friendliness as vehicle for sale on the internet with this dealer. When I visited them, I was introduced to Burt,who was very courteous and displayed friendliness as I have met him before. He politely answered all of my questions. I felt very comfortable dealing with this salesperson and he acted as an intermediary person between the Manager and myself when I gave a counter-offer and finalized the sale of the vehicle with a reasonable price to my satisfaction. The vehicle was delivered to me after professionally detailing the interior and exterior to appear like a new one. I would not hesitate to recommend this dealer to any of my family members or friends. Wijesiri desilva More

Burt Achrekar was very helpful, friendly,knowledgeable and showed me a varity of cars to choose from. I finally decided on a 2008 528 xi and was prepared to drive it home on the day of my visit. However, and showed me a varity of cars to choose from. I finally decided on a 2008 528 xi and was prepared to drive it home on the day of my visit. However, we hit a little snag. After receiving my trade allowance,(which in my opinion was very low) Burt and I agreed on the price I was willing to pay. I was ready to close the deal when Burt returned to me and said his boss wanted $1000.00 more than we agreed to because the car was priced right. Well needless to say my wife and I were upset and left without purchasing the car. About five to ten minuets later my cell phone rang it was Burt. He said they were willing to split the difference, $500.00. If I didn't like Burt and the car I was ready to refuse the offer. For what it's worth Salespersons should not be place in a position that they can not close the deal. I've been a salesperson for a long time and know for a fact that a Salesperson has room to close the deal. Again, if I didn't like the car and the salesperson, I was out of there. Other than the above, I would recommend this dealership and hope the next person doesn't go through what I did. More

Jose Santiago was very helpful to me , I came in for a question about an ad , and walked out with a pre certified BMW. Shawn Mohamoud was very freindly and helped me with all my needs. Great employees is question about an ad , and walked out with a pre certified BMW. Shawn Mohamoud was very freindly and helped me with all my needs. Great employees is what makes a great dealership. I will spread the word.Thanks for a pleasurable experience. Antonio Alas More

We purchased a new BMW X5 25d on Tuesday, March 15, 2011. We felt very comfortable with all the people who helped. We didn't feel pressured. Michael Lyubimov was very friendly and knowledgeable. He was We felt very comfortable with all the people who helped. We didn't feel pressured. Michael Lyubimov was very friendly and knowledgeable. He was well informed about the vehicle and answered all our questions. Everyone was so professional and we enjoyed the entire process. I would highly recommend this dealership to my friends and will not hesitate to return the next time we need a new car. Vlad Seagal More

Had a great experience at this dealership, there was no pressure to purchase, Salesman was excellent. Test drove the car i bought out of the showroom. The price they gave me for my trade in was fair. The d pressure to purchase, Salesman was excellent. Test drove the car i bought out of the showroom. The price they gave me for my trade in was fair. The dealership has a large selection of preowned cars to choose from. The preowned showroom is very impressive. Car was imaculate inside and out. More

This is second time. I hope that after first complaint, they are nice and kind. But that is just my hope. For 4 years, I have been dealing with the BMW of Tenafly and spent $100,000 for two new BMW X5 a they are nice and kind. But that is just my hope. For 4 years, I have been dealing with the BMW of Tenafly and spent $100,000 for two new BMW X5 and addtional services because they promised the best services. When a service person lied to my family about the first new BMW X5 handling problem, my family standed for his rudeness and didn't complain. But not this time. I think that the BMW of Tenafly never want to listen to client's complaint. Today my 9 month-old BMW X5 2011 has not only a flat tire but also a screeching brakes, a loosened knob for cruise system,and a navigation system off by itself, so I went to the BMW of Tenafly and told to my sales person, Bruce Lee about my BMW X5 2011 problems. Three months ago, my BMW X5 2011 already has been repaired because a seat belt and air conditioner was not working, and secure bolts for safety under the seat were missing. When I Spoke seriously to him about it, he didn't want to listen to me but kept checking cell phone and did texting. So I toned up my voice. At that time, the other sales person, Susie Kang did rudely interrupt me. She compelled me to stop complaint. I can't put up with her rude behavior. So I asked her why she did. she didn't respond but wilfully ignore my question. I think it is impolite to interrupt and ignore the speaker. If they don't want client's complaint, they should provide services of good quality and sell high-quality goods like the BMW with an excellent reputation. I think the BMW of Tenafly is not cheapest dollar store but very luxury company. So the BMW of Tenafly need more polite and elegant employees. These untrained sales person like Bruce Lee and Susie Kang cannot provide good service to their customer. They will force not to return the BMW of Tenafly. At least I hope I meet trained employees at the BMW of Tenafly next time. More

I had an excellent experience at BMW of Tenafly. I inquired about a vehicle that I saw on their website and I immediately received a call back. The customer service was great and Burt provided me valu inquired about a vehicle that I saw on their website and I immediately received a call back. The customer service was great and Burt provided me valuable information about the vehicle. I appreciate Glenn's efforts in providing my financing options. We are excited about our purchase and we look forward to working with them again in the future. More

I went to the dealership knowing I want to buy a car but I wasn't sure for which model I prefered. Sean worked every possible car i was interested in. I was impressed with everything he did. I've been looki I wasn't sure for which model I prefered. Sean worked every possible car i was interested in. I was impressed with everything he did. I've been looking to buy a car for a month and Sean made it happen. There was no pressure into buying anything but more like a family member giving you something you ask for. I recommend this dealership and especially sean to anyone that is looking for a car of your dreams! I bought a 2008 CPO 528XI for 29k. Him and his dealership beat everyone by at least a few thousand. These guys are good, they know what they are talking about! More

WOW, IVE BEEN SEARCHING FOR A 06 PORSCHE CAYENNE S FOR ABOUT A YEAR AND THE ONLY DEALER SHIP THAT HAD IT WAS BMW TENAFLY. ONLY TWO EMPLOYEE'S MADE IT HAPPEN FOR ME,RICK YOUNG AND GLENN DE'FRANCESCO GREAT ABOUT A YEAR AND THE ONLY DEALER SHIP THAT HAD IT WAS BMW TENAFLY. ONLY TWO EMPLOYEE'S MADE IT HAPPEN FOR ME,RICK YOUNG AND GLENN DE'FRANCESCO GREAT PRICE AND AFFORDABLE.........THANK YOU GUYS VVMMMMMMMMMMMMMMMMMM 4.5 V8 More

We bought a 2008 CPO BMW 535xit in January of 2011 from BMW of Tenafly, driving over 250 miles from New Hampshire. This dealership had an excellent selection of cars, including the model and options that BMW of Tenafly, driving over 250 miles from New Hampshire. This dealership had an excellent selection of cars, including the model and options that we wanted and had been looking for over the past several months. Our salesperson was Sean Mohammed. He was very professional, easy to work with, and did not pressure us at all. He was patient even when my wife said she wanted to test drive the car a second time. When there was a discrepancy between the internet price and the price on the window sticker at the dealer, he made sure we got the lower internet price. We also dealt with Jose Santiago in the Finance Department. He was also great to work with, explaining the options and incentives along with the advantages and disadvantages of each. During the four hour drive from NH to NJ, I was wondering how the experience of essentially buying a car over the internet would go and had some concerns, but those concerns were quickly put to rest. I think we were driving our new (used) CPO BMW out of the dealer and back to NH a little over two hours after we arrived. The price was great also. Our local BMW dealer in NH that leased us our 2008 X5 was also good to deal with, but had only limited interest in finding us a CPO 535xit to buy. I will certainly be checking with BMW of Tenafly when I look for a CPO BMW for myself in the next year or so (the 535xit is for my wife). Philip Bradley Concord, NH More