BMW of Tenafly

Had a wonderful experience deal with Paul through the purchasing process. Paul kept me well informed and took care of all the little things(getting plates, detailing car, etc) Car was in great shape, no purchasing process. Paul kept me well informed and took care of all the little things(getting plates, detailing car, etc) Car was in great shape, no comlaints at all. Will definitely recomend my friends and family . More

I bought the car sight-unseen over the internet -- 1st time, a bit scarry. But Rick Young did everything he promised and more -- including arranging for shipping to Kentucky and express mailing all the n time, a bit scarry. But Rick Young did everything he promised and more -- including arranging for shipping to Kentucky and express mailing all the necessary papers to register and license the car. My wife and I are very happy with our 2008 BMW hardtop convertable. More

This is my second BMW lease with difeo. My previous salesperson, Bruce, was no longer at the dealership so I worked with Angelo. Angelo is great to work with. He's not pushy, he is patient, and he is t salesperson, Bruce, was no longer at the dealership so I worked with Angelo. Angelo is great to work with. He's not pushy, he is patient, and he is thorough in his search for the right car. His follow up is excellent. He returns phone calls and he has answers. I took my time deciding on the right car at the right price. Angelo walked the lot with me a couple times, had cars brought up from off site lots, and I felt he would do anything I asked to help me decide which car to lease. By the end of the day Saturday I selected the car I wanted and Angelo got me within $5/month of the deal I wanted. Is it a great deal? Don't know, but it feels great to me and ileft the dealership happy. With Angelo's help I was able to turn in my previous lease and walk out with a new one in a couple of hours. All said, I am happy with Difeo and happy to work with Angelo. As long as I am leasing BMWs, I will shop at Difeo. More

Mike was very helpful, he went over all the available options and worked to get me the best deal possible. Mike made the entire experience very easy for me and I would definitely recommend the BMW of Ten options and worked to get me the best deal possible. Mike made the entire experience very easy for me and I would definitely recommend the BMW of Tenafly to anyone shopping for a BMW. I love my new car. More

Paul is a great salesman. He went out of his way to make my buying experience exceptional. He spent considerable time explaining the controls and features. I buy a car every two years and I'll surly retur my buying experience exceptional. He spent considerable time explaining the controls and features. I buy a car every two years and I'll surly return to Tenafly BMW for my next one. Thanks again More

Sean was very helpful and friendly. I saw a car online Sean was very helpful and friendly. I saw a car online and went to BMW of Tenafly to view it. All the staff there are very courteous, helpful and pl Sean was very helpful and friendly. I saw a car online and went to BMW of Tenafly to view it. All the staff there are very courteous, helpful and pleasant. Everybody that helped me or was helping someone else greeted me with a smile. During the purchase process Sean was very responsive and courteous. I highly recommend BMW of Tenafly. More

I am so happy that I stopped in to your dealership this past Saturday afternoon... I was not planning on buying a car but after I saw how how nice everyone was to me & the tremendous inventory you have I past Saturday afternoon... I was not planning on buying a car but after I saw how how nice everyone was to me & the tremendous inventory you have I decided to upgrade my car. The experience at your dealership was outstanding. From your receptionists to every person I came into contact with greeted me with a smile & a sincere interest in me.. I had the pleasure of being referred to Michael. We hit it off from the beginning since we both are into hockey & Mixed Martial Arts,, we had so much in common. Michael went above & beyond making my experience so pleasurable & it really made my day. In fact, I was very sick with bronchitis & Michael made sure I was taken care of very quickly & made my experience very pleasurable. After I was done with Michael I was greeted by Jose in the finance dept... He was incredible as well & made me feel so warm & welcome in your dealership...Both Michael & Jose have great people skills I will definately refer my friends, family & clients to your dealership. Prior to coming to your dealership I was considering your friends at Audi,, lol & the sales manager was very rude to me & turned me off right away. I also was considering Park Avenue BMW on 17, however your dealership customer service was unparalled & I am very happy with my new car. More

Had a flat tire and went to go get it fixed; it came back with the SAME tire on and the flat tire sign still coming on after about 20 minutes. Dominick wasn't helpful; we asked for a loaner car the day befor with the SAME tire on and the flat tire sign still coming on after about 20 minutes. Dominick wasn't helpful; we asked for a loaner car the day before and never got one the next day. TERRIBLE. More

While shopping for a used BMW 750Li series, I saw a vehicle for sale on the internet with this dealer. When I visited them, I was introduced to Burt,who was very courteous and displayed friendliness as vehicle for sale on the internet with this dealer. When I visited them, I was introduced to Burt,who was very courteous and displayed friendliness as I have met him before. He politely answered all of my questions. I felt very comfortable dealing with this salesperson and he acted as an intermediary person between the Manager and myself when I gave a counter-offer and finalized the sale of the vehicle with a reasonable price to my satisfaction. The vehicle was delivered to me after professionally detailing the interior and exterior to appear like a new one. I would not hesitate to recommend this dealer to any of my family members or friends. Wijesiri desilva More

Burt Achrekar was very helpful, friendly,knowledgeable and showed me a varity of cars to choose from. I finally decided on a 2008 528 xi and was prepared to drive it home on the day of my visit. However, and showed me a varity of cars to choose from. I finally decided on a 2008 528 xi and was prepared to drive it home on the day of my visit. However, we hit a little snag. After receiving my trade allowance,(which in my opinion was very low) Burt and I agreed on the price I was willing to pay. I was ready to close the deal when Burt returned to me and said his boss wanted $1000.00 more than we agreed to because the car was priced right. Well needless to say my wife and I were upset and left without purchasing the car. About five to ten minuets later my cell phone rang it was Burt. He said they were willing to split the difference, $500.00. If I didn't like Burt and the car I was ready to refuse the offer. For what it's worth Salespersons should not be place in a position that they can not close the deal. I've been a salesperson for a long time and know for a fact that a Salesperson has room to close the deal. Again, if I didn't like the car and the salesperson, I was out of there. Other than the above, I would recommend this dealership and hope the next person doesn't go through what I did. More