BMW of Tenafly

Luis was very polite, and willing to answer any questions that I had and to help me choose the perfect car. He showed me many different color styles of cars, with different interior and packages. I got to that I had and to help me choose the perfect car. He showed me many different color styles of cars, with different interior and packages. I got to test drive the car I wanted. He was extremely patient with me while I made decisions, and so very helpful. He knew all the answers to my questions about the vehicle I purchased and went out of his way to make my visit to the dealership extremely comfortable with no pressure. I look foward to the next visit, and to the opportunity to have Luis as my salesman again. I recommend him to everyone. More

I have been to many BMW dealerships in NJ when I was looking for a car, I have walked out of one of them due to terrible service and simply rude. At BMW TENAFLY I was treated GREAT by the sales manager looking for a car, I have walked out of one of them due to terrible service and simply rude. At BMW TENAFLY I was treated GREAT by the sales manager Videsh, my sales man Rick and the business manager Glenn. They were all professional, kind and did not try to pull my leg. I got a great deal and amazing service. I STRONGLY SUGGEST BMW TENAFLY to anyone. More

Drove in for an 06 mdx. The dealer knew we needed to drive for two hours to get there. Turns out the car computer was broken and he acted as if it was an issue that just turned up. Seats had cigarette b drive for two hours to get there. Turns out the car computer was broken and he acted as if it was an issue that just turned up. Seats had cigarette burns. The internet description did not include this information and the manager "graciously" agreed to take $200 off for this "insignificant issue". I had to drive for four hours due to the lie of the sales consultant. Dont waste your time on this "prestigious" dealership. More

Hello, I just recently purchased my first BMW at the Hello, I just recently purchased my first BMW at the Tenafly, NJ dealership. Burt Achrekar was the sales rep that helped me. He was a great help Hello, I just recently purchased my first BMW at the Tenafly, NJ dealership. Burt Achrekar was the sales rep that helped me. He was a great help all the way throughout the process. Absolutely no surprises and he followed up with me to ensure that I was understanding the process as well as making sure I was happy with my purchase decisions. I would recommend this dealership and Burt to friends and family. Thanks, Nicole Gordon More

Outstanding customer service from this dealership and sales person, Burt Achrekar. Car was as described on the phone and listed on website. Staff was friendly. Burt was honest, easy to work with and n sales person, Burt Achrekar. Car was as described on the phone and listed on website. Staff was friendly. Burt was honest, easy to work with and not at all pushy. Made the entire transaction smooth and stress free. Overall an excellent experience. Would recommend this dealership. More

We just got our first bmw this week. From the date we emailed the dealer for pricing to the day we drove the car home, Mike has been extremely helpful. Most importantly, unlike other dealers we talked to emailed the dealer for pricing to the day we drove the car home, Mike has been extremely helpful. Most importantly, unlike other dealers we talked to, he is very upfront and straightforward about the price. He is also very professional, efficient and friendly. More

It was a pleasure to deal with Rick Young at Tenafly, NJ BMW. As a new salesman he worked tirelessly to make our experience in leasing a BMW pleasurable. He was a straight shooter and went to management be BMW. As a new salesman he worked tirelessly to make our experience in leasing a BMW pleasurable. He was a straight shooter and went to management before promising us anything BMW would not honor. This is a dealership that we have great respect and high regard for. And Rick Young represents all these qualities. Thank You, Peter and Christine Williams More

I placed custom order for 2012 x6 with BMW of Tenafly. From the day one till the day of delivery they was in touch with me updating on progress of my order. Most important they stick to all promises and From the day one till the day of delivery they was in touch with me updating on progress of my order. Most important they stick to all promises and provided the highest customer service I've ever seen. Special thanks to Mikhail Lyubimov, he made this process so easy and simple. Looking forward to use their service facility and buy some accessories for my new car. They promised good deal and I am confident they will deliver to my expectations. More

***Long time BMW owner/driver...was looking for a 750IL...extremely hard to find in the tri-state...and broke from Greenwich/Pace BMW (service/price issues) to go to TENAFLY BMW...why? Because after 750IL...extremely hard to find in the tri-state...and broke from Greenwich/Pace BMW (service/price issues) to go to TENAFLY BMW...why? Because after talking with the Certified Pre-Owned Manager the one and only "V" Ramdess, I was impressed enough to take the trip......living in Stamford, CT it was extremely convenient...10 minutes off the bridge to Rockland..DEALER had an AMAZING collection of vehicles-BMW, Mercedes, etc....Paul Breitstein spent several hours with me on the hottest day of the summer test driving various vehicles...very straight forward on condition and price...free car fax across the board..came back for the 750IL on a Saturday just expecting to leave a deposit....wife wanted to go to Palisades for shopping...go figure...but the Tenafly team went to work (in the great PENSKE tradition)no pressure..."V" was straight forward with what they could do.....vehicle history provided...instant comp report provided (even though I already did my homework)..bottom line...we got the deal done same day...on a personal note...had a bad divorce and declared Bankruptcy in 2008...(don't ask)....BUT Glen DeFrancesco, ACE business manager, placed my loan at an extremely reasonable rate for 48 months....AMAZING...everybody stayed late that Saturday...until 7PM just to see the deal through...believe me the dealership does very well and they really did not have to stay...but they did...car was preped and picked-up for a great drive home. Had a minor issue with a pin hole leak in the radiator...you know how sensitive the sensors are...hands down...gave me a loaner and got the job done...and despite the issue of buying a vehicle in NJ and living in CT...the PENSKE group processed the paperwork and got my plates along with a refund check from the dealer (DMW fees were estimated)...who does that anymore? Now over 3 months of driving and absolutely NO problems with vehicle..I know 750IL out of warrenty...but it is a great car...and nothing beats the feeling of buying it from a genuine BMW dealer cause you want to beleive that they check the car out and will do the right thing...funny thing was...THAT IS EXACTLY WHAT THEY DID....all in all...I could have purchased the cheapest or most expensive vehicle there...and really was treated same - great...DMV papers sent FEDEX as a courtesy and all communication was extremely responsive throughout the process. Have already recommended the dealer to clients, friends and family and if you are reading this....don't waste your time shopping around....just go to Tenafly BMW...if they don't have the car you want...they will find it....as a BMW driver for over 30 years....I will say I found a new home for my car needs.....Thanks guys!! More

My wife and I are very pleased with the dealers' professionalism of their sales staff, in particular, Howard Brown, and their support staff, Kim and Rich who helped arrange the trade-in and purchase professionalism of their sales staff, in particular, Howard Brown, and their support staff, Kim and Rich who helped arrange the trade-in and purchase of a used vehicle. They seem very honest which is a very welcome surprise and have been supportive throughout. I would feel comfortable recommending others to this dealership for their BMW needs. Great job BMW of Tenafly Team!!! More