BMW of Tenafly

Have got 4 cars from Ricki and enjoyed the hassle free service every time. The convienence of coming in only once to just pick up the new car is priceless. service every time. The convienence of coming in only once to just pick up the new car is priceless. More

I just acquired an X5 from Ricki Shamen at BMW of Tenafly. Having used Ricki before for an ED sale, I knew I could trust her with a non-ED sale. Ricki is an exemplary BMW adviser. She is honest, st Tenafly. Having used Ricki before for an ED sale, I knew I could trust her with a non-ED sale. Ricki is an exemplary BMW adviser. She is honest, straightforward, upfront, friendly and knowledgeable. I would recommend Ricki to anyone else in the market for a BMW -- ED or not. More

The expiration of my lease coincided with my being out of town for a week. Ricki Shamen worked with through the inconvenience of being in different time zones and (i) located a car with the options I wanted town for a week. Ricki Shamen worked with through the inconvenience of being in different time zones and (i) located a car with the options I wanted, (ii) finalized the economics and (iii) dealt with my insurance broker. She really went above and beyond. More

I live in Northern IL. After finding the exact vehicle I was looking for on AutoTrader.com(a 2006 BMW X3 w/ a Manual Transmission), I contacted BMW of Tenafly. Luisa Rosario was very courteous, and very he was looking for on AutoTrader.com(a 2006 BMW X3 w/ a Manual Transmission), I contacted BMW of Tenafly. Luisa Rosario was very courteous, and very helpful with facilitating my visit to NJ. The car was spotless, and beautifully detailed. The staff was very friendly, and allowed me to, quite literally, crawl all over(and under) the vehicle. When I found two minor problems(low fluid, and a bad fuse), these problems were fixed immediately, and with no questions asked. I would definitely buy again from this dealership. More

It is well worth the trip to lease a vehicle from this execllent dealership. Ricki Shamen truly cares that you will enjoy your new BMW execllent dealership. Ricki Shamen truly cares that you will enjoy your new BMW More

I recently purchased a 2009 Mercedes C350 Sport from BMW of Tenafly. I pulled into the dealership late on a Saturday afternoon, around 5pm. Little did I know they close at 5pm. I planned on looking around a of Tenafly. I pulled into the dealership late on a Saturday afternoon, around 5pm. Little did I know they close at 5pm. I planned on looking around and then coming back when they were open. As I was looking at the car a gentlemen walked up and asked if he could assist me. Once he found out that I had driven 70 miles he immediately went and got a salesmen. Paul was very courteous and took his time to make us comfortable with the car. After a 45 minute test drive we returned to the dealership to find Mr. Santiago still waiting to see if we needed any assistance. We left the dealership ay 7:30pm very impressed with the service. Over the next few days Paul stayed in constant contact with us as the vehicle was being serviced and paperwork was taken care of. There were a couple minor things wrong with the car that they had fixed no questions asked and they also registered the car in Texas for me, which is something they are not accustomed to. Overall my wife and I were very impressed and plan on purchasing our next vehicle through BMW of Tenafly. More

I purchased an extraordinarily clean 2009 535i xDrive from salesman Drew Benti at BMW of Tenafly this past weekend, and had a great experience. I was not pressured either by him or the sales manager, go from salesman Drew Benti at BMW of Tenafly this past weekend, and had a great experience. I was not pressured either by him or the sales manager, got a fair deal on my trade, and was offered some extras without cost that were a nice touch. Most important, the pricing on the car I purchased was extremely competitive. I had been looking online for over a month for a low mileage, used 535 that was in excellent condition at the best price, and found it at this dealership. I would highly recommend both this dealership and working with Drew Benti. More

This dealership and staff, including the general manager, were very professional, courteous and patient when I traded my old vehicle and leased a new BMW. Further, the service department is excellent. I hi were very professional, courteous and patient when I traded my old vehicle and leased a new BMW. Further, the service department is excellent. I highly recommend this dealership. More

Paul did what I thought couldn't be done. Came in after lunch and he got me in a great car at a great price and had me out of there WITH the car before rush hour traffic. Thanks Paul. lunch and he got me in a great car at a great price and had me out of there WITH the car before rush hour traffic. Thanks Paul. More

Burt was extremely good in understanding my requirements and catering to my exact need, not to mention his responsiveness. Very good salesman and highly recommended. I intend to refer him personally to any and catering to my exact need, not to mention his responsiveness. Very good salesman and highly recommended. I intend to refer him personally to any of my friends who is in the market for BMW.., More