BMW of Tenafly

Picked up my barely used 328xi yesterday and overall the experience couldn't have been better. I would highly recommend Marlen and the staff at Tenafly BMW for both service and sales of the ultimate driving experience couldn't have been better. I would highly recommend Marlen and the staff at Tenafly BMW for both service and sales of the ultimate driving machine. Thanks again. More

Another reason I go to BMW of Tenafly, is their service department. Bob Ryan gets me in and out quickly when I drop off the car, and the waiting room is clean and comfortable if I am there for a quick vis department. Bob Ryan gets me in and out quickly when I drop off the car, and the waiting room is clean and comfortable if I am there for a quick visit. Bob sends me updates as needed, and the car is ready when promised. Most importantly, the technicians fix the car properly the first time. Never have I had to bring the car back because something wasn't done right the first time. More

Ricki has been our salesperson for the last 8 or so cars and instead of dreading the paperwork, decisions or options, she takes care of everything. She is accurate, efficient, smart, friendly, available an and instead of dreading the paperwork, decisions or options, she takes care of everything. She is accurate, efficient, smart, friendly, available and fair. What more could you ask for? Her personal service and attention to details gives us confidence that nothing is being missed - and it never is. More

We couldn't have asked for a better salesperson than Ricki! She took great care of us. She answered all our questions, took care of every detail and made getting a new car a breeze. We will definitely Ricki! She took great care of us. She answered all our questions, took care of every detail and made getting a new car a breeze. We will definitely be coming back to Ricki when our lease is up. More

This is my third time leasing at BMW of Tenafly. My salesperson, Ricki Shamen, knows the vehicles, leasing and financing programs cold; and will work with you to get you the best deal. At delivery, ev salesperson, Ricki Shamen, knows the vehicles, leasing and financing programs cold; and will work with you to get you the best deal. At delivery, everything works like clockwork - nothing hidden, no surprises, no extra costs. The car is delivered in perfect shape, and Ricki will spend whatever time you need to review the workings of the car. More

Ricki Shamen, in my opinion make the new car buying experince most enjoyable. She is extremely knowledgeable wiht her product, answered every question and followed thru from start to finish.. This to m experince most enjoyable. She is extremely knowledgeable wiht her product, answered every question and followed thru from start to finish.. This to me is agreat testament on how the dealership conducts itself.. The entire staff I consider friendly and couteous form the receptionist to the valet.. More

We've leased several cars through Ricki and will continue to do so. She exemplifies everything a professional salesperson should be. We highly recommend Ricki. to do so. She exemplifies everything a professional salesperson should be. We highly recommend Ricki. More

Ricki is the most knowledgeable and professional sales person we have ever worked with. She is responsive and has been very patient (even we we have changed our mind regarding options, models etc). It i person we have ever worked with. She is responsive and has been very patient (even we we have changed our mind regarding options, models etc). It is easy to recommend Ricki as we know she will always take care of our friends and family in the same way she has helped us over the years. More

I have leased four BMWs through Ricki Shamen and BMW of Tenafly and both are first class. Very attentive to detail and make the whole process as seamless as possible. Car quality is great and they are very Tenafly and both are first class. Very attentive to detail and make the whole process as seamless as possible. Car quality is great and they are very accomodating for service. More

Dealership is excellent and Ricki Shames is wonderful. She's extremely competent, helpful aand knowledgeable in all aspects of BMW sales/leasing. She has provided efficient and highly professional service She's extremely competent, helpful aand knowledgeable in all aspects of BMW sales/leasing. She has provided efficient and highly professional service to both my husband and me over the years. I would highly recommend Ricki to prospective customers. More