BMW of Tampa

If you're looking for a BMW, Erick Martinez is the Salesman to help you! He's knowledgable in BMW and truly loves the cars. He keeps the conversation light and fun and is not stuffy or tries to pres Salesman to help you! He's knowledgable in BMW and truly loves the cars. He keeps the conversation light and fun and is not stuffy or tries to press you into purchasing. I leased my X7 with him and he knew that car like the back of his hand. Showing me all the fun tricks it can do and answering any weird question I tend to come up with. I'll go to nobody else now but Erick. He's also very quick with an email response and if he can't answer it, he'll know the person to ask. More

We recently purchased a new car at the Reeves BMW in Tampa. Erick Martinez was there to help us and was always friendly and very professional. We highly recommend him to help you when you are ready to b Tampa. Erick Martinez was there to help us and was always friendly and very professional. We highly recommend him to help you when you are ready to buy your next BMW. More

Took my Z3 in for service. They found other issues they mentioned and I had them repaired but failed to tell me my front struts were worn. Wrote it on the invoice but didn't mention it to me so therefor t mentioned and I had them repaired but failed to tell me my front struts were worn. Wrote it on the invoice but didn't mention it to me so therefor the work was not done. Car was in the shop for over a week due to radiator hose out of stock. Seems my service advisor could have mentioned the struts. Very poor communication. I've called the service manager twice to speak to him about this but he doesn't return my call. They also put the wrong tire pressure in my tires even though I mentioned to make sure correct pressure was put in tires when I dropped car off. I think the issues were more the service advisor's fault than anything else. The mechanics seem to do a good job that's why I recommend the dealership. Just as for a service advisor that listens and communicates. More

As a young Hispanic woman I was very scared and stressed our with the process of buying a car. Erick Martinez guided me through the process and worked with my needs and budget. He found the perfect car for our with the process of buying a car. Erick Martinez guided me through the process and worked with my needs and budget. He found the perfect car for me and was always available to answer all my questions. The process was very smooth and all the promises were kept. I am really excited with my new car. Thank you, Erick! More

I purchased my first car here and was thankful for Erick Martinez who helped me throughout the entire process. He made my parents and I feel very confident and secure with our purchase. Thank you so much an Martinez who helped me throughout the entire process. He made my parents and I feel very confident and secure with our purchase. Thank you so much and will definitely come back for future services! More

Poor Customer Service, Rude. Brought car in for regular service, 3 days later overheating on the ride to work. $1100 coolant line repair supposed to be warranty work. Car was CPO purchase from Sarasota, s service, 3 days later overheating on the ride to work. $1100 coolant line repair supposed to be warranty work. Car was CPO purchase from Sarasota, sales and finance people did not enter the vehicle in their system as CPO so no warranty. Service writer unable to resolve with Sarasota dealer. Service manager, instead of helping,, lectures me on the phone on how it is not their problem and I need to resolve. Not going back. A little more effort and NOT lecturing would have kept me as a customer. AVOID this dealership! More

Ask for Erick Martinez. He has helped us for years. He is fair, honest, knowledgeable, experienced,and dependable but most of all .....kind hearted! He is one in a million! Erick explodes with personality an fair, honest, knowledgeable, experienced,and dependable but most of all .....kind hearted! He is one in a million! Erick explodes with personality and friendliness!! He has gone out of his way to make sure my family was always happy! I can be a hard one to please, but Erick always finds a way. The general manager has been loyal to us and stands by BMWs promise. The finance department isn’t to shabby either.....can not leave out the amazing Chase! Always a fun time when Erick and Chase are around! Hope this review gets Erick some business. More

Found an X3 with the options I wanted at Reeves and spoke with Eric Martinez based on some of the reviews I read here. I was not disappointed. and drove home in my new X3 5/4/21. with Eric Martinez based on some of the reviews I read here. I was not disappointed. and drove home in my new X3 5/4/21. More

Worst customer service. Went in to buy an M8 competition. Didn’t have the color we were looking for so they said they would do a trade with another dealer or order one from the factory. Sales person said he Didn’t have the color we were looking for so they said they would do a trade with another dealer or order one from the factory. Sales person said he would call the next business day. 3 days later I called to find out the status and the sales person was vague but said he would call the next day. Two days later still no call. I called the manager of the dealership who couldn’t have cared less. Got out our deposit refunded and needless to say would not do business with them ever. More