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BMW of Tampa

Tampa, FL

4.6
1,471 Reviews

109 E Fowler Ave

Tampa, FL

33612

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Showing 1,471 reviews

January 01, 2022

I was referred by my Brother and he always does business with Eric. besides his knowledge about BMW, he gave me several recommendations... he's a cool guy, Bilingual and ex-military like me. The finance g More

by Jaime De Jesus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERICK MARTINEZ, Erick Martinez
Feb 03, 2022 -

BMW of Tampa responded

Jamie, we're thrilled to hear our team members Erick and Chase made your experience a great one! Congrats on your new 2022 330i M Sport and thank you for the outstanding review!

December 28, 2021

We went to BMW of Tampa and worked with Eric Martinez to build our first X7 M50i. Eric made the process so painless and kept us informed through the whole build of the vehicle. His energy conveys how passio More

by ThomasS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERICK MARTINEZ, Erick Martinez
Feb 03, 2022 -

BMW of Tampa responded

Thomas, congrats on your first X7 M50i and thank you for sharing your appreciation for our team member Erick!

November 30, 2021

They never had the car they advertised on cars.com Not the salesman fault I emailed & called They finally emailed back and said that is was not available There were no pictures More

by asmit944
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALAA MOHAMED ESSAM ATTIA, Ali Attia
Dec 09, 2021 -

BMW of Tampa responded

We're very sorry if this has been your experience with us. If there's any way we can try again to earn your business, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 28, 2021

BMW of Tampa always has the best customer service! This is the 3rd car I have purchased from them and I would recommend them to anyone in the market for a new car. Kathleen is always so professional and ca More

by NATALIERADOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN REED VAUGHAN, KATHLEEN FAVALE, JESSE DAVID CHAPPELLE, JOSEPH ANTHONY TORRES, STUART LEE WOODRING
November 26, 2021

Erick Martinez knows all BMWs VERY well! He showed us all the details of our X3. I highly recommend him and BMW of Tampa Bay. I will definitely return when time comes. More

by Bruna P
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERICK MARTINEZ, Erick Martinez
November 18, 2021

Erick Martinez was my sales advisor I purchased a 2022 bmw x5 really grateful for all the help a got from Erick make this my best experience buying a car ever. I got not enough good things to More

by Raciel07525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERICK MARTINEZ, Erick Martinez
November 14, 2021

I worked with Erick Martinez over the phone about a BMW X1 we were interested in. He told me he had two at the dealership when no one else in Florida had any. We agreed on a price over the phone and we had More

by Bella12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name of guy who did paperwork, Erick Martinez
November 12, 2021

Ordered part online from BMW of Tampa on 10/30/2021. Order # 2673. The part I ordered was in stock and promised to be shipped within 1 or 2 days. Tpday is 11/12/2021, almost 2 weeks later, I checked sta More

by DN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name
Nov 29, 2021 -

BMW of Tampa responded

We apologize for any frustration we've caused you. Please send us an email and we promise to respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 29, 2021 -

DN responded

I had been waiting for the part to fix my car. 30 days after you took my order, after many calls and complaints, now you responded. Isn't it too late? Obviously BMW of Tampa doesn't care!!!

November 06, 2021

Erick Martinez from the first time we spoke over the phone he was very professional and honest. Never treated me and my wife as a dollar sign ($). On the contrary, he made was fill like family. Cause o More

by Choco304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez , Erick Martinez
November 02, 2021

Erick Martinez took the time to understand my needs and preferences. He worked toward finding the vehicle I was looking for and provided various options along the process. More

by iboricua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez, Erick Martinez
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