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BMW of Tampa

Tampa, FL

4.6
1,471 Reviews

109 E Fowler Ave

Tampa, FL

33612

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Showing 1,471 reviews

February 12, 2022

First class dealership!! Erick Martinez treated me as if I was family! He and his manager Majed were very knowledgeable and easy to work with. This is how you get repeat customers. My wife and I will defini More

by coryci1777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSE ANDRE KALDANY, ERICK MARTINEZ, Erick Martinez
February 08, 2022

Our first BMW, and we were very pleased with the dealership. Clean, efficient, and everyone pleasant and competent. And a person answers the phone! Eric Martinez is a great salesman. He knows his More

by cw1002@woloshyn.org
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Woloshyn, ERICK MARTINEZ, Erick Martinez
February 07, 2022

Erick Martinez is a model car salesperson, and he made my BWM car purchase a breeze. I did not feel pressured or rushed throughout the process. He listened to me and provided me with quick and straightforwar More

by kelechikalu5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERICK MARTINEZ, Erick Martinez
January 27, 2022

Erick became my salesman after previously ordering my car. once he took over, he went above and beyond to make my experience incredible! as soon as i got to dealership, it was such a quick a process. i w More

by jbeekhoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANKO BOBINAC, ERICK MARTINEZ, Erick Martinez
Feb 03, 2022 -

BMW of Tampa responded

We're thrilled to hear our team member Erick went the extra mile to make sure you drove home satisfied! Thank you for the fantastic review!

January 26, 2022

Horrible service. Took car in for scheduled service, took 2 1/2 days and then when I went to pickup at time promised, it was not ready, had to wait an hour. They told me they ordered a trim piece and it woul More

by donnamotley64
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
JESSE DAVID CHAPPELLE
Jan 27, 2022 -

BMW of Tampa responded

Donna, we're very sorry if this was your experience with us. We will look into this issue with your trim piece with our team and would always appreciate an email from you if there's anything more you'd like to share with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 25, 2022

Had a truly horrible experience with this guy. I’ve purchased over $200K in cars from this guy and he has the nerve to charge me OVER MSRP for a car. I would NEVER purchase another vehicle from this de More

by rchrusz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
VIRAJ ROGER BALAN, ROMAN GREGO CZACHOR, Roman Czachor
Jan 27, 2022 -

BMW of Tampa responded

We apologize if we've disappointed you. If we can address any of your concerns directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 20, 2022

Erick was fantastic. He was a true professional and made my car buying experience amazing. More

by Sandie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERICK MARTINEZ, Erick Martinez
Feb 03, 2022 -

BMW of Tampa responded

Sandie, thank you for sharing your appreciation for our team member Erick!

January 16, 2022

Our sales person, Eric Martinez was a gem to work with. He was personable, knowledgeable and made it an enjoyable purchasing experience. More

by am_stinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERICK MARTINEZ, Erick Martinez
Feb 03, 2022 -

BMW of Tampa responded

We're delighted to hear our team member Erick made your visit a great one -- thanks!

January 14, 2022

Very pleased with our buying experience with this dealer. We were a little apprehensive after the change in ownership; having done business with The Reeves people previously. We were treated well and ordered More

by gmessmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VIRAJ ROGER BALAN, STEVE MIGNONE, Steve Mignone
Feb 03, 2022 -

BMW of Tampa responded

Congrats on your new BMW X4M! We're delighted to hear our team made your experience a good one -- thanks!

January 10, 2022

Horrible!!! Watch out they tried charging me $1800 more than car guru price I contacted them about. Once that wS realized they wanted $1198 dealer fee and $2k for a dealership protection fee. BEWARE!!!! More

by phun4you2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sonny, LUIS M. COLMENARES, Luis Colmenares
Jan 27, 2022 -

BMW of Tampa responded

We're sorry if we didn't meet your expectations. We appreciate your feedback and will share it with our team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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