BMW of Tampa

Justino was excellent to work with - very practice, responsive and personable. He is extremely knowledgeable about BMWs and explains them in an easy to understand manner. Justino made my car buying ex responsive and personable. He is extremely knowledgeable about BMWs and explains them in an easy to understand manner. Justino made my car buying experience a fantastic one. I highly recommend Justino to anyone interested in purchasing a car. My experience working with Anna in Finance was also great. More

Thanks for your help and continue doing a great job. It's always a pleasure It's always a pleasure More

It was wonderful to work with such a professional, excellent and friendly team. Justino, Majed, Chase and Nicole made this an exciting experience. I highly recommend this dealership and this team. excellent and friendly team. Justino, Majed, Chase and Nicole made this an exciting experience. I highly recommend this dealership and this team. More

I took my X3 (100% under warranty) in recently for a minor error message that popped up. No noticeable issues with drive or engine inspection. The service advisor took a quick look and said it probabl minor error message that popped up. No noticeable issues with drive or engine inspection. The service advisor took a quick look and said it probably was just a sensor malfunction. Later that day I received notification that it’s a big issue caused by outside damages and my car is in advanced disassembly and I need to file a claim with insurance to complete repair asap. I ask to get my vehicle to obtain a second opinion and the service advisor responded with an outsider can receive video or come in to look at it with me but it needs to be fixed asap by them. Horrible feeling being pressured into repairs with vehicle disassembled at an advanced level (without asking) and them not wanting to let you get your vehicle back. Regardless of settled outcome, I’ll update this forum/Google with an expert second opinion and legal outcome. Very fortunate I run Finances for a publicly traded RV dealer and our legal is representing me in researching their assessment and execution. More

Excellent place to do business with. They take the time to make sure you're getting a great deal as well as great product. Steve Mignone was absolutely on the spot with everything throug They take the time to make sure you're getting a great deal as well as great product. Steve Mignone was absolutely on the spot with everything throughout the entire process. More

Steve was fantastic and a great help during the whole process. Not pushy, but gave me all the information I needed to make an informed decision. Highly recommend Steve and the whole crew at BMW. process. Not pushy, but gave me all the information I needed to make an informed decision. Highly recommend Steve and the whole crew at BMW. More

Stay away! Shady empty promises! Worst BMW dealer ever!! I spent over $88,000 on a Certified Pre Owned X7 and I have an entire page of “we owe” paper work of th Shady empty promises! Worst BMW dealer ever!! I spent over $88,000 on a Certified Pre Owned X7 and I have an entire page of “we owe” paper work of things that are under CONTRACT to be fixed by the dealership. I continue to call but they won’t return my calls. I even reached out to corporate BMW for support. I bought the X7 in February. This car was advertised on the website tons of pictures of it ready to go on the lot from the website. Pictures from their website of it for sale are below. When I arrived to look at it, I had to wait 45 minutes for them to find it because it wasn’t on the lot. They proceed to then tell me the sunroof won’t open or close but they can still sell me the vehicle. I found several other things wrong with the car to which they said no problem they will take care of them. This is a CERTIFIED PRE OWNED it goes through an inspection and has to be certified though BMW NA in order to be sold as Certified. They couldn’t even provide me the certification paper work which tells what has been done to the car along with the inspection report. So Here we are now the end of May, almost June and they still won’t call me back. Also they tack on what’s called a “Pro Package” that’s an extra $2,000 added on top the price you think you are getting. So $2,000 more than the advertised price but you don’t see this price increase until you sit down with them. To do paper work. This pro package is supposed to consist of paint and fabric protection and nitrogen inflation in the tires. Well it wasn’t done to my X7 yet they said, so I asked for them to take that off the price of the car and they said they couldn’t and it would be done when I bring the car in for the “we owe” items! On top of that they didn’t even finance me through BMW financial services which I always do at bmw dealerships because I have top tier credit and I qualify for their incentives such as loyalty credit which is at least $500 off the price of the car. They tried to act like they didn’t know what that was! It’s right on BMW’s website. Well they financed me through a bank I’ve never heard of so they couldn’t let me use the loyalty credit and they didn’t even tell me my interest rate which is illegal!! I had to call the finance manger on my way home to get the number. On my way home I went though the iDrive to look at the service history and it was red saying it needed a brake fluid service and an oil change I figured the tech did it and just forgot to reset the service function so I went to my local BMW service department to check and do a key read to see if they have been done and my service advisor said NO the brake fluid flush and oil change has not been done! How did they even list this X7 for sale as CERTIFIED? It wasn’t even serviced let alone reconditioned and ready to be sold!! I am furious!! More

The time, effort and attention to detail I received From the entire staff, but most IMPORTANTLY from Steve gained me as a customer for life. Fast, efficient, and fair. the entire staff, but most IMPORTANTLY from Steve gained me as a customer for life. Fast, efficient, and fair. More

Absolute professionalism from the start. I was taken great care of, got a quality vehicle at a good price in todays crazy market. Steve is my go to with anything bmw related. He is educated I was taken great care of, got a quality vehicle at a good price in todays crazy market. Steve is my go to with anything bmw related. He is educated in all things automotive and a great person to work with. Do yourself a favor and seek him out directly. You won’t be disappointed. More