BMW of Tampa

Is amazing, I love it. This is my four car , that I bought . I’m very happy with my new car and very satisfied with the personnel, specially Mr. Erick Martínez and Roger Ba This is my four car , that I bought . I’m very happy with my new car and very satisfied with the personnel, specially Mr. Erick Martínez and Roger Balan, very professional people. More

Follow up was great. No charge for warranty. Loaner service very good. Service person was in touch. No charge for warranty. Loaner service very good. Service person was in touch. More

Kevin Emerson was my service advisor and he is the best! Very professional, he kept me updated and made my experience a pleasant one. Very professional, he kept me updated and made my experience a pleasant one. More

Great customer service from my SA. Always prompt on service updates through texts. I don’t have experience with sales team but service department is great. Always prompt on service updates through texts. I don’t have experience with sales team but service department is great. More

Amanda did a great job of greeting me, explaining the services rendered, and helped me with a coupon I had. Overall great experience services rendered, and helped me with a coupon I had. Overall great experience More

Very good service, from scheduling through pickup. Particularly like video messages and text messages sent to update Particularly like video messages and text messages sent to update More

Service writer Brian and repair technician was great. Service was performed on a timely frame Service was performed on a timely frame More

I had asked to look at a loose windshield washer, that work was not performed. Also, I’ve been a customer at this service center for 3 years and every time I’ve come in I’ve had great service and service work was not performed. Also, I’ve been a customer at this service center for 3 years and every time I’ve come in I’ve had great service and service team would do a quick car wash after the service. This time it was clear that the service was rushed through and didn’t have the same level of care. More

Brain was a great service advisor but I had a huge issue with applying bmw card! They stopped giving instant access and I only applied the card to get extra points! I didn’t need that line of credit at all! with applying bmw card! They stopped giving instant access and I only applied the card to get extra points! I didn’t need that line of credit at all! Messing with peoples credit should not be this easy! I was told that I could use it and I got nothing but not genuine sorry for their mistake! I’m definitely trying other bmw services from now on! More

Lied about the parts and service that I need for my car would not recommend at all RIP OFFS!!! would not recommend at all RIP OFFS!!! More