BMW of Tampa

Very courtesy, punctual, Nice all personel, especially sales people,Steve & Roger,Bryan as well.good sales people,Steve & Roger,Bryan as well.good More

Everyone was extremely friendly upon arrival to my leaving. My service rep, Jacob, communicated everything to me and it was more than I was expecting and I knew everything that was going on with my ve leaving. My service rep, Jacob, communicated everything to me and it was more than I was expecting and I knew everything that was going on with my vehicle! While I was waiting on my vehicle they sent me a video from the service department of what they were doing and where the issue was coming from. Exceptional! More

Nice and clean waiting room. Service advisor, Danny is very polite and knows what I need. Service advisor, Danny is very polite and knows what I need. More

Outstanding service, outstanding people. They always get it right. And as we have found time and time again, Bob Hovorka works with us better than any Service Manager has ever done anywh They always get it right. And as we have found time and time again, Bob Hovorka works with us better than any Service Manager has ever done anywhere. He's knowledgable, extremely professional, and very quick to respond to any issue or concern we have. He is the reason we will look no further than BMW of Tampa when it comes to the service of our BMWs. Great job by all the folks in the Service Department! More

Always professional and accommodating. Mike is always prompt when replying and keeping me well informed throughout the process. Mike is always prompt when replying and keeping me well informed throughout the process. More

Thank you Bob for always taking care of me and my car! You provide an outstanding costumer service every time! You provide an outstanding costumer service every time! More

Michael derby is very helpful and very professional he goes out of his way to help me all the time I like dealing with him because He is very patient and friendly and kind goes out of his way to help me all the time I like dealing with him because He is very patient and friendly and kind More

The service center has been difficult to deal with since day 1. Raheem is the last person I dealt with and he was not helpful and did not explain things thoroughly which led to service being done incorrectl day 1. Raheem is the last person I dealt with and he was not helpful and did not explain things thoroughly which led to service being done incorrectly. My vehicle was poorly taken care of and nobody in the service department seemed to care nor did they come up with a plan to resolve the issue. I spoke to several different people and the lack of customer service and tone of voice is disturbing. I thought BMW was supposed to represent elite customer service. This has by far been the worst. I expected more from BMW but it seems things have gone downhill since ownership has changed. I have no desire to return to their service department and most definitely will not deal with Raheem. More

The service is all about Raheem. He is the best SA I’ve ever had and I have owned 7 bmws. I’m always in and out, he has a loaner ready out front when I pull in, has my car ready up f He is the best SA I’ve ever had and I have owned 7 bmws. I’m always in and out, he has a loaner ready out front when I pull in, has my car ready up front when I pick up. In addition he communicates very well and is transparent. Although it is not a fun thing getting your car serviced I always look forward to the experience because of Raheem. More

Rahem exceeds expectations every time, The best! Explains all details and delivers On a time!! Explains all details and delivers On a time!! More