BMW of Tampa

Very courteous and professional. Received detailed list of upcoming services. Cost was comparable to other dealerships. Received detailed list of upcoming services. Cost was comparable to other dealerships. More

The advisor was very friendly and very knowledgeable. The waiting room was very clean. The service was fast. The waiting room was very clean. The service was fast. More

The service was great. Easy in easy out. Took a little longer than expected, but otherwise a greater experience. Easy in easy out. Took a little longer than expected, but otherwise a greater experience. More

My first visit with my z3 since Reeves became BMW of Tampa. Although service with Reeves was very good, I found your “best practices” to be exceptional. Attention from my new advisor was thorough and ti Tampa. Although service with Reeves was very good, I found your “best practices” to be exceptional. Attention from my new advisor was thorough and timely, the narrated video from the tech was very informative and timely, and the advisors wrap up with his very detailed report gave me all that I needed to make repair and maintenance decisions for my BMW. Everyone knew what to do and did it. More

Good price good car efficient check out. Mile Lawler was professional as was Stuart the sales manager. Mile Lawler was professional as was Stuart the sales manager. More

This was my second time coming back for a recall fix. 1st time I was told it was a two hour wait, I asked if I could get a loaner to head back to work, they said they weren’t sure, so I said thank you, n 1st time I was told it was a two hour wait, I asked if I could get a loaner to head back to work, they said they weren’t sure, so I said thank you, not today and I left. 2nd appointment I was supposed to get a loaner for me to go back to work, well, the guys at the rental desk asked me to wait around 20min for a loaner car to show up. I went to my service advisor to ask for my key back, I grabbed my key and left. I’m a busy professional that doesn’t have the time to keep coming to the dealer for a recall that is not my fault and there I’m waisting driving time and visits. This is a $120K vehicle, I’m expecting top service. The advisor asked me, why didn’t you tell me that your were in a hurry. Does it look like I’m a tourist on vacation with nothing else to do but to hang out around the dealership? No thank you. I’m expecting the best service without me asking for it. You are BMW. This is for a 2022 3 month old X7 M series. More

My Sevice agent Mike did an exceptional job just wanted to say thank you to him. to say thank you to him. More

Service was quick and efficient. Service advisor anticipated the needs well. Car loaner service was a major benefit. Service advisor anticipated the needs well. Car loaner service was a major benefit. More

I was in for routine service. Everyone was welcoming and friendly. They got me in and out quick and the service was fantastic! Everyone was welcoming and friendly. They got me in and out quick and the service was fantastic! More

Great customer service. Bob is very helpful and caring. Was able to receive a loaner right away Bob is very helpful and caring. Was able to receive a loaner right away More