BMW of Tampa
Tampa, FL
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Great service overall. Excellent Service Advisor made it a professional experience from beginning to end. Quality of work also excellent. Excellent Service Advisor made it a professional experience from beginning to end. Quality of work also excellent. More
Scott, our sales rep, is extremely knowledgeable and professional. His knowledge, analytical skills, and his willingness to spend time with us we truly appreciated. He made a difference! professional. His knowledge, analytical skills, and his willingness to spend time with us we truly appreciated. He made a difference! More
Fantastic service as always. Service agent Kyle Ahrens always aims to please. Communication during service process by far is the best. Service agent Kyle Ahrens always aims to please. Communication during service process by far is the best. More
Greg contacted me to let me know he had a car for me. We discussed a deal over the phone. I told him I wanted a payment of $450. He told me he would make that happen. When I arrived to test drive the car We discussed a deal over the phone. I told him I wanted a payment of $450. He told me he would make that happen. When I arrived to test drive the car, he had the paperwork done. I agreed to buy the car after the test drive. I told Greg that the door projector light in my car door was not for sale and I wanted it back. He told me that was too much work to remove and that he would “throw that in”with the deal. The monthly payment came out to $456. I asked if we could make that payment $450 as we agreed. He said “No, we can’t since I’m throwing in the projector light.” Also, the Deal he gave me was where I will have $12,000 at the end of my loan, which should have been made clear up front. Greg said nothing about that and the paperwork said nothing that I could see. My husband arrived and my husband was the one who explained that to me, not Greg! Very upsetting. Also, Greg was supposed to mail me the projector lights. He never bothered. When I went back to have the car windows tinted, I had to pick that item up myself. Very disappointing. Would not recommend Greg. More
Kevin was awesome helping me and getting me a loaner car. He followed up as he said he would with finding out about some coverage I may have had. He went above and beyond. He followed up as he said he would with finding out about some coverage I may have had. He went above and beyond. More