
BMW of Tampa
Tampa, FL
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THE WORST!! The Bentley was in HORRIBLE conditon! Purchased a 2012 Bentley Flying Spur online from Reeves Imports based a series of photographs provided, but the car was NOT as described or even refle Purchased a 2012 Bentley Flying Spur online from Reeves Imports based a series of photographs provided, but the car was NOT as described or even reflected in the photos. When the car arrived and was taken off the transport truck I immediately noticed that the wheels were painted solid black and the rear bumper had a 14 inch crack running down the bumper form the taillight, upon further inspection there were cracks and a broken corner to the front bumper and the interior headliner was saggy badly. I called the dealership and spoke to the manager Bud Hunt, he said yes the wheels are black but that I could have them painted for $500, after multiple conversation I explained if he did not resolve the issues I'd contact eh owner Vivian Reeves, he replied, "For the record I have been there for 26 years and I have a stellar reputation (not according to online reviews) so if you feel the need to call Mrs. Reeves then I will give her heads up. The bully tactic is not something I respond well to btw - Thanks, Bud." The purchase was in October and to date the dealership has taken no action to resolve and has stopped responding to my emails my thus I was stuck paying a tab of $11,000 to rectify the poor condition of the Bentley simply to bring it to the condition they described. HIGHLY CAUTION ANYONE FROM DOING BUSINESS WITH REEVES IMPORTS ONLINE! More
Our purchase of a Certified Pre-Owned BMW 528i Our sales representative Matthew Rayburn represented the dealership well. The staff was very helpful with having the vehicle ready as well as having Our sales representative Matthew Rayburn represented the dealership well. The staff was very helpful with having the vehicle ready as well as having the staff guide us through the set up and use of the vehicle. I believe her name is Gissell. We had a minor issue with the business center team not wanting to accept the bank draft, however after they called the bank to verify the check, it was accepted. They apologized for the issue and made things right. We will remember them for their professionalism and service. More
Always a wonderful experience I have purchased BMWs from Reeves for over 12 years. I bought my first one when I was 22. I have worked with Roger from day one. As a woman I feel com I have purchased BMWs from Reeves for over 12 years. I bought my first one when I was 22. I have worked with Roger from day one. As a woman I feel completely comfortable going in by myself and doing business with Reeves, which is why I continue to get my cars from them. After recently purchased my 5th SUV and Roger referred me to Branko who was just as wonderful. I will continue to do business with Reeves and look forward to our ongoing relationship;) More
Fantastic service Always a great experience. I have been buying BMW's there for 25 years and the service has been fantastic. The sales team has always given me the best Always a great experience. I have been buying BMW's there for 25 years and the service has been fantastic. The sales team has always given me the best opportunities available. More
Best Dealer in Town I would always buy my next car at Reeves, you are never force to buy and Reeves treats you like family. This is my fourth car I buy here. Will always I would always buy my next car at Reeves, you are never force to buy and Reeves treats you like family. This is my fourth car I buy here. Will always refer Reeves. More
promptness Minja, my sales person, was quick, accurate and able to get us signed sealed and delivered in a short amount of time. The car was serviced, washed, fu Minja, my sales person, was quick, accurate and able to get us signed sealed and delivered in a short amount of time. The car was serviced, washed, full of gas waiting on us to finish the financing process More
Service is all that matters I love the service team. They really took great care of me. I have a 528i 2014 and needed some maintenance. I have to say from the time I met my consu I love the service team. They really took great care of me. I have a 528i 2014 and needed some maintenance. I have to say from the time I met my consultant Greg Cataldo until the time I picked up the car it was pleasant and professional. Such a great team. Thanks Bob More
Car buying at it's best If you are like me, you love purchasing a new vehicle but DREAD the buying experience. Reeves changed this for me. They did everything to exceed my If you are like me, you love purchasing a new vehicle but DREAD the buying experience. Reeves changed this for me. They did everything to exceed my expectations and ensure that I had a great buying experience. I definitely recommend Reeves. More
Great Experience! We searched for a Pre-Owned BMW 128 Convertible with low miles to use as a weekend car. We found the perfect car at Reeves. They made the purchase e We searched for a Pre-Owned BMW 128 Convertible with low miles to use as a weekend car. We found the perfect car at Reeves. They made the purchase experience easy! They have a great inventory of Pre-Owned vehicles. We'll definitely be back! More
Excellent staff Norman is awesome he is extremely helpful and does what he can to help exceed customer expectations I'll always use his service going forward for all Norman is awesome he is extremely helpful and does what he can to help exceed customer expectations I'll always use his service going forward for all my BMW needs More