BMW of Tampa

Excellent Service Vehicle was ready fairly quickly. Very pleasant to deal with. This is how it should work. I would recommend. All of my experiences with different depa Vehicle was ready fairly quickly. Very pleasant to deal with. This is how it should work. I would recommend. All of my experiences with different departments has been excellent More

More than just free soda In the lobby, they'v also got waters, coffee, biscotti... :) In all seriousness, Reeves BMW will treat you with high level customer service. What I ap In the lobby, they'v also got waters, coffee, biscotti... :) In all seriousness, Reeves BMW will treat you with high level customer service. What I appreciated was the fairness that was demonstrated compared to other dealerships I've dealt with. Of course, Reeves has a business to run, but at the end of the day, they will treat with you with respect and fair play. I ended up having actual fun with the process here and there. A spontaneous weekend landed me at Reeves (on April Fool's Day - ha). Within 30 minutes of being at the dealership, a car was on its way from Germany. It arrived 18 days later and I was like a kid at Christmas time. Thanks for the 2 F words, Reeves. ;) FUN & FAIR. More

Service Visit As always my experience was excellent and would highly recommend Reeves to friends and family. In addition, I find the Service Advisors are honest an As always my experience was excellent and would highly recommend Reeves to friends and family. In addition, I find the Service Advisors are honest and put the interests of the customer to the forefront. More

A Pleasant Experience Everyone my wife and I dealt with at Reeves was very professional. There were absolutely no high pressure tactics. Ali,Mike and Chase were extremely Everyone my wife and I dealt with at Reeves was very professional. There were absolutely no high pressure tactics. Ali,Mike and Chase were extremely well versed in their jobs. In addition, the BMW "Genius" explained the many features of my purchased vehicle with great patience and understanding. More

Great experience I recently purchased a 340i BMW from reeves BMW in Tampa. It was a terrific experience where everyone I encountered was helpful and knowledgeable. T I recently purchased a 340i BMW from reeves BMW in Tampa. It was a terrific experience where everyone I encountered was helpful and knowledgeable. The buying experience was painless, efficient, and quick. Branko and Chase were great and they will have my business for life. More

Service Review This was my first visit to your service department. Thanks to Michael Derby (my service advisor) it was a wonderful experience. He was very profession This was my first visit to your service department. Thanks to Michael Derby (my service advisor) it was a wonderful experience. He was very professional and courteous in having all the repairs to my car done in a timely manner, to the highest standards. I can only hope that all my future visits to your service department will be as satisfying. Thanks again More

A Five Star Experience My wife and I tend to hold on to cars longer than most, but decided it was time to upgrade our ten year old BMW. We chose Reeves initially, even thou My wife and I tend to hold on to cars longer than most, but decided it was time to upgrade our ten year old BMW. We chose Reeves initially, even though it was a 30 plus mile trip from our home, because their inventory allowed us to see the various color options on the 5 Series. Upon arrival, we were greeted by Aksel and given a tour of the showroom that housed examples of numerous models, and various exterior and interior colors. This included the incredible i8, that provided a giggle as we attempted to gracefully exit the drivers seat. Aksel listened to our interests/needs during the tour, and suggested that we go to the second floor show room (Candy Store), a massive covered expanse packed with various models, colors and features. We had a good idea of what the car should look like, and this environment was exactly what was needed to narrow our choices. All the while, our sales assistant was answering questions and tutoring us on the various features and capabilities of the new model in an unhurried, no pressure way. We left that day with a detailed spec sheet on two cars and a "out the door" price for consideration. After a few days of comparing options from other dealers, we returned to Reeves to claim our new car. To summarize our experience, it was "what it wasn't" that resonates for us. It was not the dreaded battle of wits to come to an agreeable price and the car we wanted. It was not high pressure sales. It was an enjoyable afternoon. After a career in the service industry, I am keenly aware of the difference between Genuine Hospitality and Hospitality. The former is one in which you Listen to the customer and provide the best result possible in a personable fashion. The latter is simply mouthing the words with little little or no Listening to the needs of the customer. I would not hesitate to recommend Reeves to anyone interested in purchasing a new BMW. Ours was an enjoyable experience, start to finish. More

Not just One but Two BMW After 8 years since the last car I bought I suddenly decided to be in the market for a brand of car that will last, be realiable, safe but look great After 8 years since the last car I bought I suddenly decided to be in the market for a brand of car that will last, be realiable, safe but look great with it. When I met with Erick Martinez Reeves BMW's Sales Advisor not only did he had knowledge of the product but he is a great listener that understood my wants and needs and most important my budget. He made me extremely comfortable during the process which we all know that it can be stressful but not with Erick Martinez as he know just how to make it happen. He knows it so well that we ended up buying not 1 but 2 cars. No need to go out there shopping when he is there to help you with BMW and also with Audi, Porsche, Land Rover, Maserati, Volkswagen, Subaru. Jessica Davis was my BMW Genius that was able to teach me how to understand and be comfortable with my new car, she is so nice and helpful and truly knowledgeable. I'm a Reeves customer now and forever. So if you or your family ad friends are in the market, go see Erick Martinez and not only become a customer but you become part of the Reeves family. More

Great Service Department Jake was super professional and friendly. Made the experience easy and pain free. Second BMW that is serviced here and has always been great. Would h Jake was super professional and friendly. Made the experience easy and pain free. Second BMW that is serviced here and has always been great. Would highly recommend Reeves. More

Clarissa is the BEST! Beyond thrilled to be a new member of the Reeves family! After owning a Prius for 7 years I made the leap into a new 328i. Clarissa is truly amazing a Beyond thrilled to be a new member of the Reeves family! After owning a Prius for 7 years I made the leap into a new 328i. Clarissa is truly amazing and a gem in my opinion! She helped me find THE PERFECT car with everything I wanted well within budget. I cant rave enough about her level of customer service! I will never buy a car anywhere else other than Reeves! Thanks again Clarissa & everyone at Reeves who went over and beyond!!! <3 More