BMW of Tampa
Tampa, FL
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Prompt and excellent follow through This dealership is wonderful from the time I bought my vehicle new a year and half ago from Branko. At thine I have worked with Michael Hewitt. Mike This dealership is wonderful from the time I bought my vehicle new a year and half ago from Branko. At thine I have worked with Michael Hewitt. Mike took care of me as well as my vehicle from start to finish. He took care of getting my car there and valet back. He communicated with me every step of the way so I knew the process what was happening to my car. More
Easy Peasy Check-in with the service desk was a breeze. I was almost immediately introduced to my service advisor, Mike Derby. He pulled up my vehicle records, c Check-in with the service desk was a breeze. I was almost immediately introduced to my service advisor, Mike Derby. He pulled up my vehicle records, checked for any recalls, and then we did a walk-around on the car. Check-out was just as quick! More
Service with Jessee at Reeves The service at Reeves exceeds five starts. Jessee in service is ALWAYS courteous, caring and professional. The valet service is wonderful. I can feel The service at Reeves exceeds five starts. Jessee in service is ALWAYS courteous, caring and professional. The valet service is wonderful. I can feel confident that they always take the best care of their customers! More
Professional and courteous I was met by a smiling face when my adviser Cliff Sharpe introduced himself to me. He was concerned and wanted to address any need I had regarding my I was met by a smiling face when my adviser Cliff Sharpe introduced himself to me. He was concerned and wanted to address any need I had regarding my vehicle. Seeing that it was a recent purchase, he asked was my BMW X5 everything that I dreamed of. After expressing the joy of being a BMW owner, he continued to address my concerns and had promised the vehicle would be ready in an hour. When it wasn't he was willing to give me a rental for the day as the run flat tire I needed would not make it to the dealer until late in the afternoon. The car was ready that afternoon. On top of excellent service they vacuumed and washed my car for me. I definitely recommend this dealership . More
Always professional. The best part of service with Reeves is that you always have the same service adviser. I've had Greg Cataldo for years and he is always honest and re The best part of service with Reeves is that you always have the same service adviser. I've had Greg Cataldo for years and he is always honest and really cares that you get taken care of. He will also explain things in great detail, which I especially appreciate! I had to give a 4 on price because a BMW is ALWAYS super-expensive to repair! More
Best Sales Experience with Erick Martinez Erick Martinez was very informative, honest and down-to-earth. He was professional and displayed patience when answering all of my questions! He was Erick Martinez was very informative, honest and down-to-earth. He was professional and displayed patience when answering all of my questions! He was attentive to my needs and did his best to ensure I got what I wanted. I couldn't be happier with his service. Thank you Erick! More
Best of the Best, don't settle for anyone but Erick Martinez Leeanna Hale in the last week- Reeves BMW has provided outstanding service for us! Reeves excels in providing a world class experience only found in Leeanna Hale in the last week- Reeves BMW has provided outstanding service for us! Reeves excels in providing a world class experience only found in organizations who embody quality as a culture. Our sales associate, Erick M., was no less than fantastic. We came in looking for one thing, but Erick asked questions to determine what our needs really were. Erick restored our respect towards car sales people. He helped us find the perfect vehicle in an experience that took no more than an hour to sign papers and get out the door. I have already recommended him to friends and family. Beyond our personal dealings with Erick, the Finance fella and Encore technician treated us beautifully; answering all our questions and giving us the power and opportunity to determine what terms were right for us. I recommend Reeves BMW to anyone looking for a luxury vehicle- and who wants a great experience finding that perfect investment! More
Excellent service I have always been pleased with the level of service received at Reeves! All employees from start to finish were friendly, professional and I will co I have always been pleased with the level of service received at Reeves! All employees from start to finish were friendly, professional and I will continue to be a customer for life. Thank you Jonathan Weihman and rest of team for making service a pleasure. More
Quick and caring Reeves was able to get my car in the shop and fixed extremely fast. The customer service I received was also outstanding, very nice and helpful whenev Reeves was able to get my car in the shop and fixed extremely fast. The customer service I received was also outstanding, very nice and helpful whenever I had any questions. More
Great Sales Experience - Otis Coles!$f Our salesperson, Otis made our buying experience smooth, brief and direct. He was very professional and considerate of my time. For 6 weekends, my fi Our salesperson, Otis made our buying experience smooth, brief and direct. He was very professional and considerate of my time. For 6 weekends, my fiance and I were looking to buy a loaner X5 with very low mileage and of course, an awesome deal through other dealerships. At the brink of giving up, I was literally sitting and doing nothing when I got a call from Otis. In 24 hrs, our search came to an end without breaking a drop of sweat. We could not be any happier with our new vehicle. Kudos to the financial officer, Chase, as well for literally going beyond (past his work schedule and family time) to complete the purchase according to our availability. More