BMW of Tampa
Tampa, FL
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SOS not working Greg and Renee were great with my busy schedule they always responded quickly. Thank you for getting my car fixed! I appreciate your kindness and cour Greg and Renee were great with my busy schedule they always responded quickly. Thank you for getting my car fixed! I appreciate your kindness and courtesy More
Customer Service Jonathan Weihman is the BEST advisor at BMW Reeves. He's very diligent with follow-up and extends professionalism and excellent customer service. I Jonathan Weihman is the BEST advisor at BMW Reeves. He's very diligent with follow-up and extends professionalism and excellent customer service. I drive almost an hour to this dealership because of the level of service. More
Top Notch Service My experience with Reeves BMW was the best I’ve ever had when purchasing a new vehicle... This is my second BMW and the process from the time that I My experience with Reeves BMW was the best I’ve ever had when purchasing a new vehicle... This is my second BMW and the process from the time that I walked in to the dealer all the way through the purchase was painless. Erick Martinez took the time to explain all the options based on what were looking for. Furthermore, he went above and beyond to get us the car even when the vehicle was in another dealership located in Miami. He coordinated and was able to get us the car within 36 hours. After closing the deal, he was patient and took his time to walk us through all the car’s features and answer all our questions... Overall 5 stars... will do business again!! More
"Outstanding Customer Service" Words are not sufficient to describe the awesome Customer Service I received from Service Advisor Mike Hewitt. He is the true embodiment of Reeves' sl Words are not sufficient to describe the awesome Customer Service I received from Service Advisor Mike Hewitt. He is the true embodiment of Reeves' slogan "Driven by a higher Standard". Action speaks louder than words! Charles More
Exceptional Customer Service! I highly recommend Reeves BMW. I've purchased multiple vehicles from Reeves BMW and have been happy every time. I would like to thank Mike Lawlor, Jef I highly recommend Reeves BMW. I've purchased multiple vehicles from Reeves BMW and have been happy every time. I would like to thank Mike Lawlor, Jeff Walstrom, and Jon for exceptional customer service, and for assisting me, step by step, with my purchase. More
Great Service Great service and helpful staff. No high pressure sales talk needed. We love out new X3. Ask for Steve Mignone. This is my second BMW from Reeves Great service and helpful staff. No high pressure sales talk needed. We love out new X3. Ask for Steve Mignone. This is my second BMW from Reeves so yes, they get my vote! More
Always a pleasant experience The Reeves Service Center is top notch and always is professional, keeps you informed on the status of your car, and ensure customers are satisfied. The Reeves Service Center is top notch and always is professional, keeps you informed on the status of your car, and ensure customers are satisfied. I highly recommend Reeves for any BMW owner in the area. More
Great service only con was waiting experience. Usually when you go to a luxury dealership for service they have bagels available and a huge lobby available for people waiting on their vehicles. I l Usually when you go to a luxury dealership for service they have bagels available and a huge lobby available for people waiting on their vehicles. I loved how fast and quick the service was on my bmw but I would have appreciated more of a coffee selection and/or some kind of complimentary snack. It’s a standard that most dealerships meet including the bmw in Clearwater I used to get my vehicle serviced with. Nothing against Reeves, amazing dealership with reputable staff. More
Standard for Excellence After purchasing my vehicle from Reeves BMW, I had a minor issue that I wanted fixed so I made a later appointment with the service department to take After purchasing my vehicle from Reeves BMW, I had a minor issue that I wanted fixed so I made a later appointment with the service department to take care of the issue. The entire Reeves team exhibited exceptional customer service from start to finish after receiving my vehicle for repair and providing a loaner vehicle. Once the work was completed, it was far beyond my initial expectations. In my opinion, Reeves BMW defines the standard for all to follow and is the epitome of what Excellent Customer Service should be. Thank You More
Service Came all the way from Spring Hill, we thought it would be a quick service issue. Since it was our first time at Reeves, Corey took the time to explai Came all the way from Spring Hill, we thought it would be a quick service issue. Since it was our first time at Reeves, Corey took the time to explain the timeline on service, called me with updates. We truly appreciated the way we were treated. More