BMW of Tampa
Tampa, FL
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Excellent Service First of all I want to thank Eric Martinez for the wonderful service he provided. He made our buying experience very easy and smooth. He was knowledge First of all I want to thank Eric Martinez for the wonderful service he provided. He made our buying experience very easy and smooth. He was knowledgeable with all the options we had. He made us feel like if we knew him for a long time. I definitely created a new friendship with him. Thanks Eric for all the attention we received from you. More
GREAT! Eric Martinez was very helpful and made the car buying experience very pleasant and entertaining. We will definitely buy from Reeves again in the futu Eric Martinez was very helpful and made the car buying experience very pleasant and entertaining. We will definitely buy from Reeves again in the future. More
BEST BMW DEALER IN TAMPA From sales to service you are always treated with respect and professionalism. Great facilities, no pressure environment. and great prices. I have pu From sales to service you are always treated with respect and professionalism. Great facilities, no pressure environment. and great prices. I have purchased 2 cars from Reeves and will continue to be a client, More
Great Steve was very thorough showing us the new models. Helping us to narrow down the model that best met our needs. Steve was excellent and knowledgeabl Steve was very thorough showing us the new models. Helping us to narrow down the model that best met our needs. Steve was excellent and knowledgeable about the models and getting us through the process of purchasing our new car. More
Experience with Reeves BMW Service Dept. Great service department. Very accommodating. Always get help immediately. Good communication with service advisor, Greg Cataldo. Jeffrey extreme Great service department. Very accommodating. Always get help immediately. Good communication with service advisor, Greg Cataldo. Jeffrey extreme helpful in car services. Rob the technician always informative with repairs just an overall good experience. More
Outstanding Service - As Always! Another outstanding service received from Reeves BMW Tampa! My favorite service representative, Greg Cataldo has always topped my expectations when i Another outstanding service received from Reeves BMW Tampa! My favorite service representative, Greg Cataldo has always topped my expectations when it comes to customer service. He is very thorough, efficient and straight forward. He values my time by ensuring that I'm in and out of my appointment in a timely manner. During my recent visit, Greg ensured that I was able to get the best answer for my concerns - he is a true professional! I also had the pleasure of meeting Elvin, the service foreman. He was extremely knowledgeable and he was able to solve a very uncommon issue on my vehicle. Then he took the time to explain the issue in detail for me which I really appreciated. Another employee that I wanted to recognize is Joe from Enterprise Rental. He was very polite and helpful, and he ensured that I had the best vehicle available for the day. I also has the chance to meet the service manager, Mr. Ala Odeh. Ala was very responsive and thankful when I spoke to him regarding the outstanding service that I received from his staff. Lastly, the front desk personnel were helpful and greeted me with a smile. It is the people at Reeves BMW Tampa that makes the difference. Kudos to Reeves BMW staff for another job well done! - Rey W. More
Service Once again going into service for my vehicle, I was very pleased with the service, handle and fast process they had. I was in and out as fast as possi Once again going into service for my vehicle, I was very pleased with the service, handle and fast process they had. I was in and out as fast as possible. They are very kind, knowledgeable, and very genuine towards the car, you and just about everything. Very nice place indeed!!! More
Great service but it’s the little things I always have positive comments about the service at Reeves. Jesse Chapelle is a great advisor and makes the process smooth and not time consuming. Ho I always have positive comments about the service at Reeves. Jesse Chapelle is a great advisor and makes the process smooth and not time consuming. However, I just had my M4 convertible top worked on for a week and they returned it fixed... which is great....but... my car was returned with a ton of water spots. They had to test to make sure the leak was fixed which makes perfect sense except now I have to compound and polish my car which had no water spots when I gave it to them. These are not cheap vehicles and I would expect Reeves to use deionized water knowing the damage water spots can do to your paint. It’s the little things that differentiate you from the next guy. These water systems are not expensive to install and it would go a long way to keep your clients happy. More
Professional I was very happy ,good communication,an time they' did good job with the car l receive the car very clean and shyne . Thank you very much. I was very happy ,good communication,an time they' did good job with the car l receive the car very clean and shyne . Thank you very much. More
Replace brake fluid My car was taken in and I met with my advisor for an explanation of he work being done. Work took less time . Car was washed and made available. My car was taken in and I met with my advisor for an explanation of he work being done. Work took less time . Car was washed and made available. More