BMW of Tampa
Tampa, FL
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Excellent service - as always. My older 650 had a few non-mechanical issues. Jake Engstrom is my service rep. He got me set up with a convenient appointment and the car is for diag My older 650 had a few non-mechanical issues. Jake Engstrom is my service rep. He got me set up with a convenient appointment and the car is for diagnostic. He called and explained the issues and set me up with a courtesy car while it took a day to get them all sorted out. Check-out took less than 2 minutes and car looks good. More
Recall Expected and Received excellent professional attention to my needs. Javier Rivera was prompt in informing me of the time and requirements of the serv Expected and Received excellent professional attention to my needs. Javier Rivera was prompt in informing me of the time and requirements of the service. Friendly, courteous and professional. More
Great service. I needed a little repair work on my vehicle, and Mr. Joe Torres took care of me from beginning to end. He walked me through the process and actually t I needed a little repair work on my vehicle, and Mr. Joe Torres took care of me from beginning to end. He walked me through the process and actually took the time to educate me on what my vehicle needed and the reason why it needed this type of repair. Plus, Mr. Torres found a recall that my vehicle needed and since they had the parts available, they took care of me in one visit, saving me another trip to the shop. He has always been very honest with me, which builds trust. Since I have been visiting Reeves for quite some time now, doing regular maintenance on my vehicle, it seems that their service is getting better and better. And that is what you get when you keep tenured employees around. They do excellent work with their customers. Thank you Joe for taking care of my vehicle's needs. I wish I could add another star. More
Great customer service First visit to this dealership for my first maintenance visit on my new SUV. My assigned associate very patiently explained all my options for a servi First visit to this dealership for my first maintenance visit on my new SUV. My assigned associate very patiently explained all my options for a service agreement.I had a coupon which he honored so that's a plus. He then gave me an approximate wait time for completion of the service. It took less time than expected, which is always nice. They have a comfortable waiting area with a coffee machine, cooler for water and drinks as well as snacks. I will return for future service visits. More
Best experience buying a car!! Sales person Erick Martinez did an EXCELLENT job. He made our decision very easy and all staff were wonderful and then work with Andre Kerr on the Fin Sales person Erick Martinez did an EXCELLENT job. He made our decision very easy and all staff were wonderful and then work with Andre Kerr on the Financial paper work, he is AWESOME!! More
Service Advisor Our service advisor Mike is the best. Honest and knowledgeable. Always friendly and fast. REEVES IS #1 IT CAN BE A LITTLE PRICEY, BUT YOU GET WHAT Y Our service advisor Mike is the best. Honest and knowledgeable. Always friendly and fast. REEVES IS #1 IT CAN BE A LITTLE PRICEY, BUT YOU GET WHAT YOU PAY FOR!!!!!!! THE BEST!! Thank you Mike!!!! More
Great BMW dealership Highly recommend. Been a customer since early 1980s. Highly recommend Steve Mangione in sales - pleasure to work with. Service department is also Highly recommend. Been a customer since early 1980s. Highly recommend Steve Mangione in sales - pleasure to work with. Service department is also excellent. Ryan has been handling our cars there for many years and has been promoted into Mgmt. More
Best dealership I have known We are faithful customers of Reeves BMW. They work tirelessly to address our needs. Scott Mordue in sales remains dedicated to us long after the sale We are faithful customers of Reeves BMW. They work tirelessly to address our needs. Scott Mordue in sales remains dedicated to us long after the sale. We like that and will return in the future. Randy and Brenda D More
Reeves Import Motorcars is an awesome dealership!!! Every car that we have bought since 1982 (except a 1988 Volvo GL) has come from Reeve's. Great salesmen, great service advisors, great mechanics. I p Every car that we have bought since 1982 (except a 1988 Volvo GL) has come from Reeve's. Great salesmen, great service advisors, great mechanics. I particularly enjoy dealing with my service advisor, Corey Huntley. He is tops. None better. More
Sales and service. From the time my first visit, everything at Reeves has been positive. The new car purchase with Scott was a smooth and painless experience, and he’s f From the time my first visit, everything at Reeves has been positive. The new car purchase with Scott was a smooth and painless experience, and he’s followed up to make sure I had no issues after I left. My service appointment this week was also as good as I could expect. All the staff were very courteous and friendly, and my advisor Dennis couldn’t have been better. Reeves wasn’t the closest BMW dealer to me, but it was definitely the best choice i have made. More