BMW of Tampa

AMAZING in every way. I don't usually take the time to write reviews because 1) I am a millennial which translates to 2) I am lazy. BUT, my wonderful experience at Reeves h I don't usually take the time to write reviews because 1) I am a millennial which translates to 2) I am lazy. BUT, my wonderful experience at Reeves has lead me wanting to share my praise so others searching for a car know where to go (hands down) to find not only their vehicle but quality people who will care about you as a customer (a rarity). Specifically, DAWN (although every single employee I encountered including Chase, finance, and Michael, the genius, were so wonderful). Dawn was absolutely hilarious, kind, and thoughtful. She created a personalized congrats sign for me, and we had a photo shoot (funny, but true) in front of my new car. Even though she had gotten off 4 hours prior, she stayed with my dad and I until I finished every aspect of buying AT 9 PM! She texted me the next morning just to make sure I made it safe home and loved my ride. Even though I live hours away, I am tempted to make the drive for maintenance once in a while because of such INCREDIBLE service. Dawn made buying a car such a memorable experience and treated us like family. GO TO REEVES AND ASK FOR DAWN. You will be beyond happy you did. More

What Happened here? This was our go to dealership for multiple brands, our service experience has always been outstanding and continues to be, but sales, not so much. We This was our go to dealership for multiple brands, our service experience has always been outstanding and continues to be, but sales, not so much. We have purchased multiple vehicles here and have found the sales representatives are simply in our opinion not interested in customers let alone return customers. Borderline arrogant and condescending, smiling the entire time they try to relieve you of as much of your hard earned cash as possible. Sneaky numbers games we discovered as we examined closely the paperwork presented. Yes, they are there to make money but our specific experience was take the vehicle the way we say and pay sticker and then some, repeat customer we really don't care. Thinking maybe Reeves employees are either out of touch with the old "family style dealership" or the mission statement is unclear or changed immensely from years gone by. I do not believe the owner would condone such practices but who knows? Took our money else where. More

Great service, once again I brought my CPO x3 in for a leak, which was thankfully covered under warranty. As always, Jake explained everything to me, answered my questions alon I brought my CPO x3 in for a leak, which was thankfully covered under warranty. As always, Jake explained everything to me, answered my questions along the way & worked to get me in & out as quickly as possible. I had a CPO Lexus for many years & never thought I’d get the same great customer service anywhere else but I’ve been pleasantly surprised with Reeves BMW. More

Reeves Rocks! I love this dealership. Why? Because they really have their act together. From the moment you make the appointment on the phone till you drive off. I love this dealership. Why? Because they really have their act together. From the moment you make the appointment on the phone till you drive off. More

Excellent service, waiting area, and scheduling. BMW is the best vehicle I’ve ever driven. I’ve owned many different makes ( Mercedes, Acura, etc.) and the 4 BMWs have been by far the most fun to BMW is the best vehicle I’ve ever driven. I’ve owned many different makes ( Mercedes, Acura, etc.) and the 4 BMWs have been by far the most fun to drive. My current 440i is awesome. I highly recommend this dealer service department. More

Great customer service The service advisor, Cliff, was great to work with. This was a repeat repair bit both Cliff and the technician did their best to ensure the repair wo The service advisor, Cliff, was great to work with. This was a repeat repair bit both Cliff and the technician did their best to ensure the repair would be resolved this time. Great customer service More

Perfect My experience was perfect from making my appointment to meeting with my advisor, Cliff. Cliff is absolutely the best. He always walks me through the My experience was perfect from making my appointment to meeting with my advisor, Cliff. Cliff is absolutely the best. He always walks me through the process, and follows through on everything that needs to be done. More

Service Great friendly service. Will continue to come for services. The light had been twinkling on and off for awhile. The part needed was in stock. In E Great friendly service. Will continue to come for services. The light had been twinkling on and off for awhile. The part needed was in stock. In Europe everything had to be ordered and took a very long time. Did not cost as much as I thought it would. More

Phenomenal Service....as usual! As always, I cannot say more abut Reeve's BMW service. My service consultant--Corey Huntley--got my X4 in and out efficiently as always. thanks As always, I cannot say more abut Reeve's BMW service. My service consultant--Corey Huntley--got my X4 in and out efficiently as always. thanks for the great work! More

Service Very good dealership. Everyone was friendly. They got the job done in the timely Fashion . The price and quality was great. You should feel confide Very good dealership. Everyone was friendly. They got the job done in the timely Fashion . The price and quality was great. You should feel confident in making an appointment . More