
BMW of Tampa
Tampa, FL
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Disappointing. . Recently bought a used CPO car from this dealership. Worked with them online and over the phone as they had a car that I was specifically looking fo . Recently bought a used CPO car from this dealership. Worked with them online and over the phone as they had a car that I was specifically looking for. BMW B7 , I have received the car and it is not as described at all. The team let a car that was supossedly recondition to BMW specification and by the salesman LIKE NEW ship out of the dealership with the following comments from the shipper. " Oil and dirt mark all over the car, 40 small paint chips just on front half of car, damage to the front bumper painted over, 40 + dimples in the paint and lastly front spoiler has damage on bottom." Once received I would add inside had zero detailing done to it, I have been working with my sales rep to in his words "make this right" Have spoken to the General sales manager who assured me he would make it right and left a message for the GM... With the exception of the sales rep crickets. Car is now 3000 miles from the dealership! Should have known better you would think a business would want to make it right? Good luck to you, I wish you the best. More
I recently had the pleasure of working with Erick Martinez at BMW of Tampa, and the experience was exceptional. Their knowledge of the vehicles, friendly demeanor, and willingness to go the extra mil Martinez at BMW of Tampa, and the experience was exceptional. Their knowledge of the vehicles, friendly demeanor, and willingness to go the extra mile made the car-buying process enjoyable. They patiently addressed all my questions, ensuring I felt confident in my decision. I highly recommend Erick Martinez for anyone seeking a seamless and positive car-buying experience at BMW. More
I want to take this opportunity to thanks Erick Martinez for the incredible experience on the purchase of my first BMW x1. My experience with Erick and the dealership was hands down the best, the process w for the incredible experience on the purchase of my first BMW x1. My experience with Erick and the dealership was hands down the best, the process was extremely smooth and very professional. 100% recommended!! More
Erick and Tansel were both as transparent as one could hope for. 3rd vehicle purchased from them in past 6 months and feel like it will not be last hope for. 3rd vehicle purchased from them in past 6 months and feel like it will not be last More
Professional, knowledgeable staff provided excellent service purchasing my new BMW. I recently had the pleasure of working with Erick Martinez at BMW when purchasing my new 230i.from my first interactio service purchasing my new BMW. I recently had the pleasure of working with Erick Martinez at BMW when purchasing my new 230i.from my first interaction, Erick impressed me with his warm greeting, professionalism.. He made thoughtful recommendations on customization based on how I planned to use the vehicle. I appreciated that he was focused on finding the optimal configuration for my situation, not just making a quick sale. Throughout the buying process, Erick remained patient, attentive, and informative. He answered all my questions thoroughly. Erick provided an outstanding customer experience that exceeded my expectations. I would highly recommend requesting Erick to anyone looking to purchase a BMW. His dedication to clients is a tremendous asset to your dealership. Please pass along my sincere thanks for all his assistance. More