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BMW of Tallahassee - Service Center

Tallahassee, FL

4.7
535 Reviews

535 Reviews of BMW of Tallahassee - Service Center

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July 01, 2022

They had really good communication. Car was well taken care of and driving great. Happy with service. More

by loribergstrom11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Jul 05, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Safe travels!

July 01, 2022

Kris DeVaney, in the BMW service department, went out of his way to assist me during a cross-state road trip. I was experiencing AC issues while traveling with an older dog in the car with me. Kris got me i More

by brentbrouwer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Jul 05, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! We are happy to hear that Kris took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

June 30, 2022

I’ve had BMW’s for over 15 years now and the customer service I receive at Capital Euro cars is a major contributor as to why. Kris DeVaney and Jo Gruen always take care of me. I call on a whim and as I More

by dauzzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Devaney
Jun 30, 2022 -

BMW of Tallahassee responded

Thank you so much for your amazing review! We are so glad that Kris and Joe consistently take great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 29, 2022

Excellent customer service! I was stranded out of town with a dead battery. Jessica Carbaugh was so accommodating that she had my battery replaced at closing time so I could pro More

by Favbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
Jun 29, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! We are so glad that Jessica could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels- on behalf of the entire team!

June 26, 2022

Jessica Carbaugh is awesome! She's always professional, very friendly, and provides great service each time I come in. More

by Phyllis
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

BMW of Tallahassee responded

Phyllis, Thank you for sharing the positive experience you had with Jessica! We are so glad that she consistently provides you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 25, 2022

Jess was very professional and helpful! And the trolly driver, Jenny, was also. Thank you for a pleasant experience. More

by Rapunzels05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny- Shuttle driver
Jun 28, 2022 -

BMW of Tallahassee responded

Thank you so much for your wonderful review! We are so glad that Jessica and Jenny provided you with a top-notch experience! It is our pleasure to assist you in any way possible. Safe travels!

June 25, 2022

Some one was there to assist me in a timely manner . The wait time wasn't bad.Ian was very helpful More

by cgeraldine1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

BMW of Tallahassee responded

Thank you for your positive review! We are glad that Ian took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 24, 2022

Ian Wyre is a very professional and patient individual who provides his customers the best of service! Customers will not leave dismayed but completely satisfied with Mr. Wyre’s expertise in service! He l More

by mitsubishi2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

BMW of Tallahassee responded

Thank you for taking the time to leave Ian this wonderful review! Providing top-notch service is so important to us, and we are pleased that Ian's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 22, 2022

Service Providers are great. However, customer service / switchboard could be improved. I found that messages were not related to Service Providers for timely response. More

by Shanamai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

Jessica Carbaugh was very helpful and a pleasure to work with. I appreciate her help! More

by Eli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

BMW of Tallahassee responded

Eli, Thank you for taking the time to leave Jessica this positive review! We are so glad that she took great care of you. It us our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

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