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BMW of Tallahassee - Service Center

Tallahassee, FL

4.7
535 Reviews

535 Reviews of BMW of Tallahassee - Service Center

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October 08, 2024

Ian in the service department was outstanding. Arrived in Tallahassee on hurricane evacuation with a flat tire. Called Ian and he told me to bring the car in tire replaced and on my way in 30 min More

by tltohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

BMW of Tallahassee responded

We are grateful for you leaving Ian this exceptional review! We are pleased to know that Ian was outstanding and had you on your way in 30 mins. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 20, 2024

Extremely professional. Dropped off my car for service before business hours and welcomed me with the best of energy. 2nd time at this location for annual service. Thanks Jo More

by Kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Wyre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Eubanks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

BMW of Tallahassee responded

Kendall, thank you for telling us the highlights of your service visit with Joe! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to being of service to again!

September 10, 2024

The worst Dealer Service Department Counter personnel I've ever visited in the area. They are new to the area and only interested in selling cars not fixing the issues. More

by cage2592
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Carbaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Jessica Carbaugh and Ian Wyre are consummate professionals, who went above and beyond to assist us in resolving a Significant Failure by BMW roadside service assistant. We would highly recommend More

by lllcbutterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

BMW of Tallahassee responded

Providing quality and efficient service is so important to us here at BMW of Tallahassee and we are glad that Jessica's and Ian's efforts could meet your satisfaction and high recommendation! We are thrilled to know that they went above and beyond for you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

April 24, 2024

Clean. Friendly, everyone was a great help to see if you needed anything. Went in for service and ended up buying a new suv. More

by mmreid229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Apr 24, 2024 -

BMW of Tallahassee responded

Providing impeccable service is so important to us here at BMW of Tallahassee and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were friendly and a great help. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire team!

March 10, 2023

Excellent and professional service! Capital BMW is always great to deal with whenever I have a service or maintenance need. Specifically Chris Devaney, he's one of the best service reps More

by lowhydrogen1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
February 01, 2023

Kris is an awesome advisor. He keeps me informed and let's me know what to expect. He goes above and beyond to get things done. I was very disappointed in the service provided b More

by Cara Hynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
January 26, 2023

Kris provided great customer service. He greeted me upon arrival and explained all service issues about my vehicle. We scheduled a future maintenance appointment. More

by pgrattler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
January 16, 2023

Great communication and service by Kris! He went above and beyond and made my experience with Capital BMW great! More

by astencel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
January 12, 2023

Kris at BMW was fantastic while my car was having some warranty work. He communicated every step of the way and made it easy with texts and links to see my car’s assessment. This included a video.of the d More

by Lovelylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Junkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Devaney
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