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BMW of Tallahassee
Tallahassee, FL
1,220 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,220 reviews
October 17, 2020
Michael Tizzani was professional, courteous, thoughtful, not pushy or overly aggressive. He listens, hears, make recommendations and is patient. I think he has a bright future a head. not pushy or overly aggressive. He listens, hears, make recommendations and is patient. I think he has a bright future a head. More
by BMW X3
Employees Worked With
Michael Tizzani
October 16, 2020
Joe Trozzo was a Mercedes representative who took care of me and my BMW. His friendliness and professionalism made me feel more than welcome at Capital Euro. In our conversation, he was quick-witted and thou me and my BMW. His friendliness and professionalism made me feel more than welcome at Capital Euro. In our conversation, he was quick-witted and thoughtful in explaining the services clearly and thoroughly. He also got me a nice loaner car to use during the 3-day wait. I'd go back to him again and recommend him to anyone. More
by Tkongpak
Employees Worked With
Joe Trozzo
October 15, 2020
Jessica Carbaugh Friendly Knowledgeable made my wife and I feel like we were the most important people in her day. Very good She knows how to make things happen. I feel like we were the most important people in her day. Very good She knows how to make things happen. More
by frank
Employees Worked With
Jessica Carbaugh
October 05, 2020
Phil Holland is every car owner's dream of a Service Representative. He is thoughtful, responsive, and accessible. He communicates! Phil understood the issues with my older car, and made rational sugges Representative. He is thoughtful, responsive, and accessible. He communicates! Phil understood the issues with my older car, and made rational suggestions for service management. I hope never to need any other Service Rep! More
by jhb3234
Employees Worked With
Phillip Holland
September 29, 2020
Professional, courteous, thoughtful, not pushy or overly aggressive. He listens, hears, make recommendations and is patient. I think he has a bright future a head. aggressive. He listens, hears, make recommendations and is patient. I think he has a bright future a head. More
by Liz
Employees Worked With
Michael Tizzani
September 29, 2020
"Friendly, Quick, No Hassle Trade, all done through email" JJ Trey did a great job figuring out what I wanted to do with my trades and looking at prior purchases found the perfect car for me and my wi email" JJ Trey did a great job figuring out what I wanted to do with my trades and looking at prior purchases found the perfect car for me and my wife. He was there there the whole way to make it as seamless as possible. Joey the BMW Genius was fabulous and patient teaching my wife and me the new technology and setting things up. Great Job!! More
by JJ
September 15, 2020
Michael Johnson, who handled our transaction, could not have been more accommodating. He brought vehicles to our home so that we might test drive them, and even brought all of the paperwork to us, so that have been more accommodating. He brought vehicles to our home so that we might test drive them, and even brought all of the paperwork to us, so that we might sign it at home, when we decided on a vehicle. I give the dealership four, rather than five, stars because, ten days after the transaction, we've still not received copies of any of the paperwork we signed - including the purchase and sales agreement. More
by pwebster
Employees Worked With
August 27, 2020
My Service Consultant Jess Carbaugh is awesome I didn't buy my car from Capital Euro car, but Jess treated me like I did, she even showed me features on my 430i that I didn't get when I bought the car an buy my car from Capital Euro car, but Jess treated me like I did, she even showed me features on my 430i that I didn't get when I bought the car and she was so professional excellent customer service I will continue to get my car service with Jess Carbaugh as my consultant. . More
by akrobert1
Employees Worked With
Jess Carbaugh
August 17, 2020
I am thrilled with the service I received when I brought my car in to be serviced. Jess Carbaugh really listened to my repair concerns and made sure the technicians checked out all of them! I have had poo my car in to be serviced. Jess Carbaugh really listened to my repair concerns and made sure the technicians checked out all of them! I have had poor experiences with the local BMW in Albany, GA. I am glad I tried Capital BMW and have now moved my business with you all. I hope Jess Carbaugh never leaves because she really developed my trust. She is professional, thorough, and thoughtful. Thank you!!!! More
by radar904
