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BMW of Tallahassee
Tallahassee, FL
1,220 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,220 reviews
September 25, 2021
Jeremy Christoph was easy to work with and a nice person. I enjoyed doing business with him. I enjoyed doing business with him. More
by H King
Employees Worked With
September 24, 2021
I had the pleasure of meeting and working with Kris DeVaney. He was very informative and transparent when it came to what kinds of service my car needed and he was able to fix every problem that it had DeVaney. He was very informative and transparent when it came to what kinds of service my car needed and he was able to fix every problem that it had. I could not be more satisfied with my first ever experience with Capital BMW. More
by Marlee
Employees Worked With
Kris DeVaney
September 22, 2021
The worst service experience I have ever had! We do not have a BMW in my home town, so I made an appointment at our nearest location, Capitol BMW which is about 1 hour and 45 minutes away. My appointment t have a BMW in my home town, so I made an appointment at our nearest location, Capitol BMW which is about 1 hour and 45 minutes away. My appointment to change my oil was at 11am, I arrived at 1040 to find out that I will not be getting my car back the same day. I was shocked because that was not mentioned when I made the appointment, not to mention that means driving back to Tallahassee AGAIN. I needed to service so I left my vehicle and was told that it would be ready some time before 530 pm the next day. I tried calling the next day to make sure it was ready before driving down and got a voicemail box where I left a message and NEVER got a return phone call. So, we arrived to the dealership alittle after 5pm where we were told my vehicle was STILL not ready. The service woman also said she spoke to me that morning which was an absolute lie! I refused to leave my vehicle for yet ANOTHER night just for an oil change...absolutely ridiculous!! More
by Cstephens0424
Employees Worked With
September 22, 2021
We were promptly greeted upon arrival by Jessica. She quickly processed our arrival and got right on to the service. She quickly solved a problem we had with our key fob. She was very pleasant and courte quickly processed our arrival and got right on to the service. She quickly solved a problem we had with our key fob. She was very pleasant and courteous throughout our visit. More
by docswill
Employees Worked With
September 20, 2021
Well, Kris Devaney is back at it, giving his all to helping his clients to get A+ service. He makes himself so accessible and gives you all the details needed to make an informed decision in getting y helping his clients to get A+ service. He makes himself so accessible and gives you all the details needed to make an informed decision in getting your car serviced. It seems like nothing is too hard for Kris to make the process one might dread, easy peasy! More
by amyptaff
Employees Worked With
Kris DeVaney
September 20, 2021
Jessica Carbaugh is an outstanding service rep. She is conscientious, thorough, and has excellent follow up with her clients conscientious, thorough, and has excellent follow up with her clients More
by Sahbfsu
Employees Worked With
September 19, 2021
Highly recommend working with Jeremy Christoph. His superior product knowledge was clearly evident throughout the buying experience. He knew, and was able to explain, every detail about the X7. Excel superior product knowledge was clearly evident throughout the buying experience. He knew, and was able to explain, every detail about the X7. Excellent experience. More
by Matt
Employees Worked With
September 12, 2021
My service advisor was Kris DeVaney. He checked me in promptly, provided a loaner, and I was on my way without delay. All requested work was done and I am very happy with the entire experience. I have promptly, provided a loaner, and I was on my way without delay. All requested work was done and I am very happy with the entire experience. I have been a customer for about 7 years. More
by GlennP
Employees Worked With
Kris DeVaney
