Back

BMW of Tallahassee

Tallahassee, FL

4.9
1,220 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
Contact Dealership

1485 Capital Circle NW

Tallahassee, FL

32303

Directions

By Type

Showing 1,220 reviews

November 30, 2021

Jeremy Christoph was great to work with. I was in a rush and he accommodated my schedule but also took time to share in my excitement for my new M3 Competition, and teach me the basics, while encouraging me More

by A Goodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Christoph
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

Jessica was knowledgeable, friendly and accommodating. She set me up in a loner vehicle and explained in detail what was expected regarding the oil consumption test to determine why my vehicle needed 4 qu More

by Corhlth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Corhlth responded

Customer Service's three star review was for the month-long wait for scheduled maintenance and no one seemed to care. The wait added another 1200 miles and two more quarts of oil to an engine with an oil consumption problem. I didn't intend to complain but I was unable to send response without writing something so . . .

Dec 06, 2021 -

BMW of Tallahassee responded

We do understand your frustration at the long wait time for an appointment, and we do apologize. Unfortunately, like many businesses right now we are short-staffed but are working diligently to hire new technicians. Sincerely, Joe Gruen, Service Director

November 23, 2021

Excellent BMW agency - the best that I've ever experienced. Very professional, knowledgeable, and responsive. My Client Advisor, Michael Tizzani, was tremendously agile and competent. My entire More

by twinners98@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tizzani
November 23, 2021

Trey Purvis was an awesome client advisor! This was the easiest BMW purchase I have ever made and this was my 6th BMW. This was my first experience at Capital BMW. Capital had just the model/trim I was l More

by marshaschupp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2021

Jessica was very helpful and kept me informed throughout the service completion. Always professional and courteous. More

by JTCSIFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Haggstrom
November 21, 2021

Jeremy is always knowledgeable, courteous and thorough as I have made several vehicle purchases with him. More

by JTCSIFL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Christoph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Haggstrom
November 19, 2021

Everyone was polite. Kris kept a check on my vehicle and kept me informed and was very nice. More

by Cparrishotr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
November 18, 2021

Customer friendly...excellent customer service...was kept informed on status of vehicle...when I advised I would be without transportation I was promptly accommodated with a rental at no cost to me...my vehi More

by LAWANAGERVIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris DeVaney
November 17, 2021

Arrived early. They serviced the car early. They washed it and returned it within the hour. While waiting, used the free Wi-Fi and had some complimentary coffee. Great experience! More

by RickAF82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris DeVaney
November 16, 2021

Michael Tizzani was friendly, eager to help and went out of his way to provide a standard of service that I thought was a thing of the past! Excellent job! More

by Hollandtiime@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tizzani
...
35
...