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BMW of Tallahassee

Tallahassee, FL

4.9
1,220 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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1485 Capital Circle NW

Tallahassee, FL

32303

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Showing 1,220 reviews

May 03, 2022

Very professional and helpful. SUV was serviced and cleaned as promised and on time. Thank you Kris More

by Homison.la
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
May 05, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Kris provided you with nothing less. We hope to see you again the next time your vehicle is ready for service! Safe travels!

May 01, 2022

Excellent buying experience! Crawford Atkins (C3) was friendly, polite, helpful and did not pressure us before we were ready to buy. His selling approach was very professional More

by Striker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crawford Atkins III
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

BMW of Tallahassee responded

Striker, Thank you for sharing the positive experience you had with Crawford! We are so glad that he provided you with the quality service that you deserve. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

May 01, 2022

Jessica Carbaugh in service was excellent. She handled our situation extremely well and gave us some excellent advice! More

by Striker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

BMW of Tallahassee responded

We are so glad that Jessica could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 01, 2022

Michael Tizzani was my sales representative. Since Mike worked so diligently 3 years ago to lease me my perfect car I wanted to work with him for my new lease. He is always professional and assu More

by Annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tizzani
May 02, 2022 -

BMW of Tallahassee responded

Annie, Thank you so much for your positive review! We are honored by your repeat business, and we are so glad that Michael provided you with the quality care that you deserve! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

April 30, 2022

Capital Euro customer service department is second to nobody. Ian was very helpful and patient with me. More

by franklind0043
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

BMW of Tallahassee responded

Franklin, Thank you so much for your positive review! We are so glad that Ian took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

April 28, 2022

Ian Wyre has been my service advisor for almost ten years! He always provides exceptional customer service and is very knowledgeable. His professionalism is the reason I continue to patronize Capital B More

by TamikoJ.J1
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Devaney
Apr 29, 2022 -

BMW of Tallahassee responded

Thank you for taking the time to leave Ian this positive review! He will be honored to hear of your kind words and to know that you deeply value his service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

April 28, 2022

We thoroughly enjoyed our experience with Trey Purvis at Capital BMW. He was patient, but never pushy, and completely professional as we deliberated buying our new (to us!) 2020 BMW X5. I would highly recom More

by Linda Box
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Tallahassee responded

Linda, Thank you so much for your positive review and recommendation! Providing a top-notch experience is always our goal, and we are delighted that Trey's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

April 27, 2022

The person who sold me the car didn't have my best interest in mind. Didn't offer to tell me anything about the vehicle. My car ran hot without warning after a normal drive around the city. Never shou More

by braceyfmlypc
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Alberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Purvis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

Jessica Carbaugh is extremely wonderful. She spoke to me with kindness and dignity. She kept me informed, step by step. She is just a wonderful person to have one your team. More

by braceyfmlypc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Alberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

BMW of Tallahassee responded

Thank you for taking the time to leave Jessica this positive review! We are so glad that Jessica took great care of you, and she will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

Apr 28, 2022 -

braceyfmlypc responded

Thanks so much. Wishing I could send Jessica pictures of me during my long awaited curise.

April 27, 2022

Jessica Carbaugh has been so helpful, I just wanted to say how very much I appreciated working with her! My beautiful BMW was deemed a total loss. This was very sad news for me and I’d never been faced wi More

by Linda Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

BMW of Tallahassee responded

Linda, Thank you for taking the time to leave Jessica this positive review! We are so glad that she took great care of you, and she will be honored to know that you deeply valued her service. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

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