BMW of Tallahassee

When my husband and I expressed our interest in one of the cars on the lot, Paul White was quick to respond and let us know its availability and to answer any questions that we had. Paul isn't your usual the cars on the lot, Paul White was quick to respond and let us know its availability and to answer any questions that we had. Paul isn't your usual car salesman. He had a great attitude, was extremely friendly and helpful, and truly went above and beyond to make sure that we were pleased with our purchase. I would definitely recommend this dealership to others based on the great customer-centered attitude we experienced recently. Thanks so much Paul! More

Rashard broke the mold on what a salesman should be. He wasn't pushy and was transparent the entire time. If you want a person who will listen to your needs he is the person you need to see. He was extreme wasn't pushy and was transparent the entire time. If you want a person who will listen to your needs he is the person you need to see. He was extremely helpful. More

Michiel not only delivered quality customer care throughout my experience yet he also provided prompt service. Michiel has a high standard of communication when interacting with customers both via throughout my experience yet he also provided prompt service. Michiel has a high standard of communication when interacting with customers both via e-mail as well as via telephone and this is a quality that should be commended. He handled my business from beginning to end and ensured I was a happy customer prior to leaving and thereafter. More

My experience at Capital BMW was very very pleasant and even though I didn't purchase a vehicle I feel that the least I can do out of appreciation of the great service i received is to write a review about even though I didn't purchase a vehicle I feel that the least I can do out of appreciation of the great service i received is to write a review about my experience. First of all the many things I can say about the premier customer service is that I showed up with a negative attitude because of the treatment I have received at all of the other bad dealerships I've been to. I'm confident that anyone who is reading up on reviews about car dealerships knows exactly what I am talking about when I say that other dealerships put a lot of pressure on you as soon as you arrive. I have the routine memorized from other dealerships; first you get out of your car, then you are immediately surrounded by salesmen like roadkill to vultures and if you have ever had a bad experience with a dealership you know that the words "I'm not interested" or "this vehicle isn't for me" always has some kind of defensive response (which I don't trust). Unfortunately I cannot speak about the entire staff because I only met a couple people and only interacted with Mr. Gary Spangler who was my salesman but that's okay because Mr. Spangler was super friendly, very funny, and even with my bad attitude I felt as if he was an old friend of mine who was genuinely concerned about what I would be DRIVING NEXT rather than what I would be BUYING NEXT! When I told him that I had plans and needed to leave there was no pressure to stay like at the other dealerships where I have always herd exactly "what will it take for you to buy a car with us today?". So, thank you very much for the great experience and the low pressure sales! I'll definitely be back for another visit! oh and sorry other to the other salesmen.. I'll be asking for Mr. Spangler's assistance! More

My wife and I are extremly excited with the BMW we My wife and I are extremly excited with the BMW we purchased. Thanks to Michiel Stephens he made my wife comfortable with the whole e My wife and I are extremly excited with the BMW we purchased. Thanks to Michiel Stephens he made my wife comfortable with the whole experience. We will recommend this dealership to my friends and famliy... Thank you for my WHEELS More

Paul went above and beyond with great service providing us a quote in rapid time, We were very impressed with Pauls response others should take notice this is how great customer service is given. us a quote in rapid time, We were very impressed with Pauls response others should take notice this is how great customer service is given. More

Paul White is a charming, knowledgeable and very helpful gentleman who answered my questions and actually listened to what I wanted. Initially there were no autos in stock that fit my criteria. Shortly th gentleman who answered my questions and actually listened to what I wanted. Initially there were no autos in stock that fit my criteria. Shortly thereafter one was acquired and Paul promptly called stating the 335i hardtop convertible was being held to allow me 'first dibs.' Shortly thereafter the deal was done and I'm enjoying my BMW immensely! Kevin Rebholz is great to work with in the Finance Department. He was actually able to beat my Credit Union's interest rate to earn the business. Great job one and all! More

7:30 appt: right on time Loaner car: ready to go Ian 7:30 appt: right on time Loaner car: ready to go Ian synced my iPhone to the bluetooth & had it up in running in less than 2 minutes. What a life 7:30 appt: right on time Loaner car: ready to go Ian synced my iPhone to the bluetooth & had it up in running in less than 2 minutes. What a lifesaver!!!! Rec'd. a telephone call from Ian at 10:30 - car would be serviced and washed and ready for pickup at noon. 1:00: picked up car, ready as promised. Ian, you are the epitome of customer service. Pleasant, polite and responsive. THANK YOU. More

Michiel Stephens is an excellent client advisor. I have worked with him in the past as this is my 6th car from him. He has always seen to it that I got the best deal. I highly recommend him in case you are worked with him in the past as this is my 6th car from him. He has always seen to it that I got the best deal. I highly recommend him in case you are in the market for a BMW. More

I have worked with Mr. Stephens on several new car purchases. He is always willing to go beyond to assure I am happy and satisfied in all aspects of the selection, sale and delivery of any vehicle I purchases. He is always willing to go beyond to assure I am happy and satisfied in all aspects of the selection, sale and delivery of any vehicle I choose. I will recommend him as a sales person. More