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BMW of Tallahassee
Tallahassee, FL
1,234 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,234 reviews
March 30, 2014
Get your next vehicle from Claude Rabbath Conventional wisdom holds that buying a car is an unpleasant experience, but that would be a thing of the past if everyone were like Claude Rabbath. Conventional wisdom holds that buying a car is an unpleasant experience, but that would be a thing of the past if everyone were like Claude Rabbath. He's a consummate professional. I really wasn't even in the market for a new car, but Claude made the experience easy and quick. From start to finish, it didn't even take 2 hours, including a test drive, and I would not have gotten the vehicle if it weren't for Claude. Claude and Patrick Williams didn't try to sell me what they wanted to sell - they sold me what I wanted, and they made sure I was comfortable with the deal and answered every question I had. Last but not least, Mandy Barnard in finance was the icing on the cake. She's a gem - pleasant and efficient. Capital Eurocars is fortunate to have folks like Claude, Patrick, and Mandy as employees. Job well done. More
by Echo1863
Employees Worked With
Claude Rabbath, Patrick Williams, Mandy Barnard
March 26, 2014
Paul White was a pleasure to work with during my recent visit to Capital Euro Cars to purchase my new X5. The X5 was overhauled this year (2014) and Paul was exceptionally helpful with building my vehicle visit to Capital Euro Cars to purchase my new X5. The X5 was overhauled this year (2014) and Paul was exceptionally helpful with building my vehicle and was informative about the new options available for the X5. I absolutely LOVE my new X5...it's gorgeous! Paul also was very understanding of my crazy work schedule and stayed late on night to get my X5 delivered. Always pleasant and courteous...I will send all of my friends Paul's way! More
by rgibson724
Employees Worked With
Paul White, Patrick Williams
March 19, 2014
I was very pleased with the excellent and professional service provided. Especially to my personal requests and preferences. I will definitely recommend Capital Eurocars and Mr. Stephens. service provided. Especially to my personal requests and preferences. I will definitely recommend Capital Eurocars and Mr. Stephens. More
by Pbuigas
Employees Worked With
Michiel Stephens , Michiel Stephens
March 18, 2014
I went to Capital BMW because of a personal recommendation from another very satisfied client. I was not disappointed. Michiel Stephens was very professional and took the time to explain the recommendation from another very satisfied client. I was not disappointed. Michiel Stephens was very professional and took the time to explain the features of my car. He also followed up with a personal phone call thanking me for working with him and offered any assistance I might need in the future. More
by Theresa323
Employees Worked With
Michiel Stephens, Mandy Barnard
March 15, 2014
Horrible, wasted trip from Jax to see '12 Mercedes GL450. Will follow-up w/letter to GM and MBUSA. Car materially misrepresented and overpriced. Principal issues are as follows: (1) CarFax reflects an GL450. Will follow-up w/letter to GM and MBUSA. Car materially misrepresented and overpriced. Principal issues are as follows: (1) CarFax reflects an accident that isn't characterized as "minor"; (2) flippant minimization of the negative CarFax; (3) numerous paint defects; (4) missing and broken interior items; and (5) MATERIALLY false ad representation that car's condition is "Excellent" and "Flawless". Experience caused me to waste money on gas, food, and private health aide for my seriously ill mother. I am extremely upset about this experience, which bolsters my disdain for the entire car sales process. To market the car so deceptively smacks of bad business. (I spent over $250 for the incidental costs referenced above, due to the repeatedly deceptive representations to me about this '12 Artic White GL450.) More
by GLinterest
Employees Worked With
Used Car Sales Reps
February 28, 2014
Mr. Stephens: I had the opportunity to work with an Mr. Stephens: I had the opportunity to work with an ultimate professional in Mr. Stephens in purchasing and trading in a car a few days ago. I hav Mr. Stephens: I had the opportunity to work with an ultimate professional in Mr. Stephens in purchasing and trading in a car a few days ago. I have not had a better car buying experience in by 35 years of owning a car. Mr. Stephens, explained the warranty, car options, trade in allowance and demonstrated extreme professionalism in the three day deal. I will purchase my next two cars from him in the next 12 to 18 months. A great car experience. Don Tolliver One happy customer More
by DonTolliver
Employees Worked With
Michiel Stephens
February 28, 2014
I'm not a typical customer that takes the time to write reviews. I'm stating that first because I want anyone that reads my review to know that I'm so satisfied with the service that Ian Wyre provid write reviews. I'm stating that first because I want anyone that reads my review to know that I'm so satisfied with the service that Ian Wyre provides when my daughter has a need for service, that it is so exceptional, that I'm compelled to write a review. Imagine what it's like to have a teenager that is 4 hours away, and there is a problem with the car she/he drives. Needless to say, as a parent, your heart stops with worry and concern that your child is somewhere stranded and alone. Anyway, Ian has been such a wonderful extension to my wife and I, even though he didn't know it, because he has always been great with helping her and of course the service and care the entire team provides to the car, is beyond wonderful. It makes it really easy knowing that you can send your teenager to a place that won't take advantage of her youth and inexperience. If you ever have a need, which I can understand that most, if not all, of us dislike dealing with the upkeep of our vehicles, it's a downer, but we have to as that's the way it works. Feel comfortable going to Capital BMW Service Center and if you're fortunate enough to have Ian Wyre, as your Service Consultant, you're in GREAT hands. I've never met the man but being a man myself, and I'm not a warm and fuzzy one about anything but my wife and kids, he makes me feel that there is hope in the world of service. Thanks for everything you do for people like me Ian and my family so appreciates the care and concern you've provided to our daughter during her every BMW service needs. Thank you. More
by rickyswizz
Employees Worked With
February 20, 2014
This is the 2nd purchase I have made thru Capital Eurocars. I would not buy from anyone else! I came up from West Palm Beach to buy both of these cars that is how much I LOVE this dealership. Angu Eurocars. I would not buy from anyone else! I came up from West Palm Beach to buy both of these cars that is how much I LOVE this dealership. Angus Thomas is outstanding to work with! He is a man of the highest integrity and professionalism. He took exactly the right amount of time to close the deal on my latest purchase, a VW CC. That was a BIG plus for me, since I had already spent 6 hours on the road to get to Tallahassee that day! Although BMW/Mercedes are the specialty cars for this dealer, Angus was thoroughly versed on my CC & all of the features it has. He truly went out of his way to make me feel comfortable with my new vehicle BEFORE I left the lot that day. I could not also beat the price for the car, and for the trade in on my old BMW. John Sipay, the Used Car Manager, found me the exact car I wanted, offered me top $ for my trade, and keep my within budget for the car. I did not have to haggle about a price. Both of these guys really take care of you! If you are looking for a car, all I can say is 'this dealership ROCKS'.. More
by Mississippi01
Employees Worked With
Angus Thomas, John Sipay
February 17, 2014
We limped into Capital BMW with almost no power (pulling our Airstream Trailer)! It was 4:30 pm and closing time. Ian greeted us with a big smile and immediately sprang into action. He arranged for a te our Airstream Trailer)! It was 4:30 pm and closing time. Ian greeted us with a big smile and immediately sprang into action. He arranged for a technician to stay late to analyze the problem. We required a part which had to be ordered. We asked if we could spend the night in our trailer in the parking lot ( having no way to get to a hotel. Ian parked out trailer in a suitable location. As we emerged from the trailer the next morning Ian greeted us with a big smile and the good news that the part had been delivered!! We were astonished at such prompt service. Within no time the car was ready. Ian also arranged to have the fluids checked and the tire pressure. Very reassuring for two women on a 4 month road trip far from home. I also mentioned that our keys were not functioning very efficiently - he quickly replaced the batteries- no charge. We were amazed at the level of service - incredibly friendly and efficient. I would not hesitate to have my car serviced here except it's a long drive to Tallahassee from Toronto!! Thank you Ian - you were truly a godsend for two damsels in distress. More
by CarlaCassidy
Employees Worked With
February 08, 2014
I would highly recommend Capital BMW to everyone. My wife and I drove over 4 hours from Orlando to buy from them. Awesome customer service, very knowledgeable and very friendly staff. Paul White is great. He and I drove over 4 hours from Orlando to buy from them. Awesome customer service, very knowledgeable and very friendly staff. Paul White is great. He has great customer service skills and great knowledge of BMW. Well worth the trip. I would drive it all over again to purchase from Capital BMW, should the need arise. More
by lbeck24
Employees Worked With
Paul White
