BMW of Tallahassee

Horrible, wasted trip from Jax to see '12 Mercedes GL450. Will follow-up w/letter to GM and MBUSA. Car materially misrepresented and overpriced. Principal issues are as follows: (1) CarFax reflects an GL450. Will follow-up w/letter to GM and MBUSA. Car materially misrepresented and overpriced. Principal issues are as follows: (1) CarFax reflects an accident that isn't characterized as "minor"; (2) flippant minimization of the negative CarFax; (3) numerous paint defects; (4) missing and broken interior items; and (5) MATERIALLY false ad representation that car's condition is "Excellent" and "Flawless". Experience caused me to waste money on gas, food, and private health aide for my seriously ill mother. I am extremely upset about this experience, which bolsters my disdain for the entire car sales process. To market the car so deceptively smacks of bad business. (I spent over $250 for the incidental costs referenced above, due to the repeatedly deceptive representations to me about this '12 Artic White GL450.) More

Mr. Stephens: I had the opportunity to work with an Mr. Stephens: I had the opportunity to work with an ultimate professional in Mr. Stephens in purchasing and trading in a car a few days ago. I hav Mr. Stephens: I had the opportunity to work with an ultimate professional in Mr. Stephens in purchasing and trading in a car a few days ago. I have not had a better car buying experience in by 35 years of owning a car. Mr. Stephens, explained the warranty, car options, trade in allowance and demonstrated extreme professionalism in the three day deal. I will purchase my next two cars from him in the next 12 to 18 months. A great car experience. Don Tolliver One happy customer More

I'm not a typical customer that takes the time to write reviews. I'm stating that first because I want anyone that reads my review to know that I'm so satisfied with the service that Ian Wyre provid write reviews. I'm stating that first because I want anyone that reads my review to know that I'm so satisfied with the service that Ian Wyre provides when my daughter has a need for service, that it is so exceptional, that I'm compelled to write a review. Imagine what it's like to have a teenager that is 4 hours away, and there is a problem with the car she/he drives. Needless to say, as a parent, your heart stops with worry and concern that your child is somewhere stranded and alone. Anyway, Ian has been such a wonderful extension to my wife and I, even though he didn't know it, because he has always been great with helping her and of course the service and care the entire team provides to the car, is beyond wonderful. It makes it really easy knowing that you can send your teenager to a place that won't take advantage of her youth and inexperience. If you ever have a need, which I can understand that most, if not all, of us dislike dealing with the upkeep of our vehicles, it's a downer, but we have to as that's the way it works. Feel comfortable going to Capital BMW Service Center and if you're fortunate enough to have Ian Wyre, as your Service Consultant, you're in GREAT hands. I've never met the man but being a man myself, and I'm not a warm and fuzzy one about anything but my wife and kids, he makes me feel that there is hope in the world of service. Thanks for everything you do for people like me Ian and my family so appreciates the care and concern you've provided to our daughter during her every BMW service needs. Thank you. More

We limped into Capital BMW with almost no power (pulling our Airstream Trailer)! It was 4:30 pm and closing time. Ian greeted us with a big smile and immediately sprang into action. He arranged for a te our Airstream Trailer)! It was 4:30 pm and closing time. Ian greeted us with a big smile and immediately sprang into action. He arranged for a technician to stay late to analyze the problem. We required a part which had to be ordered. We asked if we could spend the night in our trailer in the parking lot ( having no way to get to a hotel. Ian parked out trailer in a suitable location. As we emerged from the trailer the next morning Ian greeted us with a big smile and the good news that the part had been delivered!! We were astonished at such prompt service. Within no time the car was ready. Ian also arranged to have the fluids checked and the tire pressure. Very reassuring for two women on a 4 month road trip far from home. I also mentioned that our keys were not functioning very efficiently - he quickly replaced the batteries- no charge. We were amazed at the level of service - incredibly friendly and efficient. I would not hesitate to have my car serviced here except it's a long drive to Tallahassee from Toronto!! Thank you Ian - you were truly a godsend for two damsels in distress. More

I would highly recommend Capital BMW to everyone. My wife and I drove over 4 hours from Orlando to buy from them. Awesome customer service, very knowledgeable and very friendly staff. Paul White is great. He and I drove over 4 hours from Orlando to buy from them. Awesome customer service, very knowledgeable and very friendly staff. Paul White is great. He has great customer service skills and great knowledge of BMW. Well worth the trip. I would drive it all over again to purchase from Capital BMW, should the need arise. More

Many thanks to Ian Wyre for his immaculate and exceptional customer service during my service repairs today on my BMW Z4. I have had past service experiences at BMW dealerships in Miami, Fort Laud exceptional customer service during my service repairs today on my BMW Z4. I have had past service experiences at BMW dealerships in Miami, Fort Lauderdale, Orlando, Tampa, and several other cities across Florida. Capital BMW continues to remain in the highest regard for customer service, friendliness, service quality, and efficiency in comparison to these other dealerships. More

Mr. Stephens did and is doing great job assisting me with a car purchase. Our first deal did not workout yet he is continues to assist me with other options. a car purchase. Our first deal did not workout yet he is continues to assist me with other options. More

Thank you Capital Eurocars for the great deal and great service. Looking forward to enjoying my car and coming back to see you soon for my next upgrade. service. Looking forward to enjoying my car and coming back to see you soon for my next upgrade. More

Paul White is a friendly and knowledgeable salesman. He listened when I t hold him what I was interested in and took the time to show me several vehicles of interest. Our negotiations were amiable and prof listened when I t hold him what I was interested in and took the time to show me several vehicles of interest. Our negotiations were amiable and professional. After the sale, he spent time showing me many of the vehilces features. I wrote this review because I had a positive buying experience. More