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BMW of Tallahassee
Tallahassee, FL
1,234 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,234 reviews
August 19, 2015
2nd great experience! I just leased my second new BMW with the help of Paul White at Capital Eurocars. They made it very easy and a pleasure to do business there. I felt li I just leased my second new BMW with the help of Paul White at Capital Eurocars. They made it very easy and a pleasure to do business there. I felt like my complete satisfaction was their number 1 priority. More
by Austin.jewell
Employees Worked With
Brad Rodgers was extremely knowledgable!, Paul White, Mandy Barnard, Jamal Wilson
August 19, 2015
awesome Customer service I just purchased a car from Paul White..He not only assisted me with purchasing a vehicle, but directed me on how to strengthen my credit score. Mr Pa I just purchased a car from Paul White..He not only assisted me with purchasing a vehicle, but directed me on how to strengthen my credit score. Mr Paul made me feel like part of the family. More
by Dugans007
August 15, 2015
Service and its handling done well! I have been getting my BMWs (currently a low mileage, older 540i) serviced at Capital BMW for years. My service agent was Lee Woodruff, who had to mo I have been getting my BMWs (currently a low mileage, older 540i) serviced at Capital BMW for years. My service agent was Lee Woodruff, who had to move to Georgia for personal reasons. During his absence I often took my current BMW to Atlanta for service, though when I did use Capital, service was still handled pretty well. But Lee made a big difference when he came back to Tallahassee and Capital a few years ago. His attitude, sincerity and thoroughness, plus his ability to make my service needs of paramount importance make a service experience go smoothly. Clearly the people who do the service must also be doing the right things, but Lee Woodruff is the image of Capital services which I see and trust. More
by 5BMWguy
August 13, 2015
Repair Fastest service ever! 9;30 am to 3:00 PM Ian Wyre is an excellent an diligent agent. Coffee + fruit available at waiting area for your convenience. Fastest service ever! 9;30 am to 3:00 PM Ian Wyre is an excellent an diligent agent. Coffee + fruit available at waiting area for your convenience. More
by Z4in FLORIDA
August 11, 2015
Exciting I was treated warmly and felt important and not just a number. I look forward to a long relationship with BMW. Looking forward to many more deals! I was treated warmly and felt important and not just a number. I look forward to a long relationship with BMW. Looking forward to many more deals! More
by Jesse
Employees Worked With
Scott Stanley
August 10, 2015
Extraordinary service from Lee Woodruff and the entire crew Lee Woodruff consistently is, hands down, the best service advisor I've ever encountered. The latest example: Far from home when my 535d experienced a Lee Woodruff consistently is, hands down, the best service advisor I've ever encountered. The latest example: Far from home when my 535d experienced a serious problem, I contacted him by phone and he graciously shared some advice. When I brought the car in last week, Lee handed me the keys to a BMW loaner and had the problem in my car quickly diagnosed and repaired as expeditiously as possible. Wait, there's more: After realizing that the car would have to be held overnight until a part arrived, he offered to bring my grandchild's car seat clear across town to my house. This wasn't necessary, as I was going to be near the dealership anyway, but that kind of gesture marks the service experience offered here by Lee and by the entire service staff, including service manager Joe Gruen. It just doesn't get any better than this. More
by mmerzer
August 10, 2015
Best way to get into your first BMW I've been in a market for my first BMW for several months, waiting for the right car and the right deal. I paid a visit to Capital BMW doing some rese I've been in a market for my first BMW for several months, waiting for the right car and the right deal. I paid a visit to Capital BMW doing some research on models, and the sales staff and manager were very helpful. I consider myself very informed as a buyer, so when I decided on a vehicle, I was pleasantly surprised that the initial deal offered was fairly attractive, and the sales staff refrained from the underhanded tactics I came to expect from other dealerships. After ironing out some details of the deal, I am a proud driver of a brand new 335i. I look forward to many years of outstanding experience with this dealer and its staff. A particular thank you goes out to Patrick Williams and John Lowrey! More
by forourspam
Employees Worked With
Patrick Williams, Mandy Barnard, Jamal Wilson, John Lowrey
August 03, 2015
AMAZING!!!! I am a very busy person so going around test driving and going from dealership to dealership is not even an option for me. Scott did an excellent job I am a very busy person so going around test driving and going from dealership to dealership is not even an option for me. Scott did an excellent job at finding me a vehicle that fit my needs and wants. He did everything he could to do what he could to make the experience as painful as he could. And even went over the top and gave me a present that I had been joking with him about. Also the financial officer that is there was amazing she worked with me and got me in and out as fast as she could. Also, the manager there was awsome to work with us and was very sociable and polite. I would highly recommend this dealership to anyone no matter what you may be looking for. More
by Bhughes8021
Employees Worked With
Mandy Barnard, Scott Stanley
July 30, 2015
Lee Woodruff is the guy!!! Lee Woodruff has been my service advisor for years. He is friendly, low-key and extremely competent He takes great pains to ensure that any issues wit Lee Woodruff has been my service advisor for years. He is friendly, low-key and extremely competent He takes great pains to ensure that any issues with my car are resolved and is number one with regard to great customer service! More
by Susan B
Employees Worked With
Lee Woodruff
July 29, 2015
Service experience with Ian Wyre Ian Wyre is ALWAYS a pleasure to deal with. He is professional, courteous and goes out of his way to accommodate my requests and to be helpful to me. Ian Wyre is ALWAYS a pleasure to deal with. He is professional, courteous and goes out of his way to accommodate my requests and to be helpful to me. He has done this consistently for at least the last 5 years at least. I can't imagine a better service manager. More
by Julia
Employees Worked With
