BMW of Sterling

Everyone is patient and accommodating. We live a fair distance from the dealership, so we would like to have more access to loaners. Especially if the repair is in the low 4 figures. Shout We live a fair distance from the dealership, so we would like to have more access to loaners. Especially if the repair is in the low 4 figures. Shout out to Rudy, the service guy I deal with. More

Always very accommodating, efficient, personable, attentive, and insightful. I have been a very satisfied customer for 25 years. attentive, and insightful. I have been a very satisfied customer for 25 years. More

Quick to complete service. Good communication.with updates. Comfortable waiting area. Friendly and courteous service. Good communication.with updates. Comfortable waiting area. Friendly and courteous service. More

I always have a great experience at BMW of Sterling, the service advisors are friendly and professional and the service is efficient. service advisors are friendly and professional and the service is efficient. More

High quality service center, first class, and very nice service advisors. however, their service estimates comment super high, almost 3 times of getting a local mechanic to work on something, I tried this service advisors. however, their service estimates comment super high, almost 3 times of getting a local mechanic to work on something, I tried this out for two service items ans both times the BMW Sterling service center charged three times the amount it took for me to actually get those issues fixed. More

Excellent customer service experience with Candace! Set expectations and delivered on every one of them!! Kept me informed through the entire time you all had my car. The video report from my service t Set expectations and delivered on every one of them!! Kept me informed through the entire time you all had my car. The video report from my service technician was top tier!! More

Exceptional service. Will definitely recommend to friends. Also proactive in follow ups. Good team to work with. Will definitely recommend to friends. Also proactive in follow ups. Good team to work with. More

I am from out of town and the drop off process is not what I am used to. Once I understood that, the process was so efficient. Staff were so friendly and understanding. what I am used to. Once I understood that, the process was so efficient. Staff were so friendly and understanding. More

Courteous, efficient, knowledgeable, friendly … love the free car wash after car service appointment. High marks!!! free car wash after car service appointment. High marks!!! More

Great service performed by this BMW of Sterling We had a great experience during our last two visits at this location a great experience during our last two visits at this location More