BMW of Springfield

Extremely Unprofessional and Terrible Experience I came into lease a new BMW and met with Charle,s he continually left the office to help other customers while I was here. Then he tried to sale me I came into lease a new BMW and met with Charle,s he continually left the office to help other customers while I was here. Then he tried to sale me an old car that I didnt want. He made up his own down payment and monthly price without asking me what I wanted . Then when I called him for update he was rude, dismissive and yelled at me on the phone . Needless to say I decided against getting another BMW. Tried to report Charles to management when I went to turn in my old car ; they were rude and unapologetic. The so call supervisor just sat back in his chair as if he didnt care... Not to mention they did not do a post inspection on the car I was turning in and so BMW Financial tried to charge me extra.... EXTREMELY Unprofessional, incompetent, In my opinion the the worst customer service ever!! Would not recommend this salesperson or this dealership!!! No more BMWs for me. More

Best price - saved $6,000! I shop online when I need to buy a new car using a well known price service. Springfield BMW was one of two local dealers willing to give an on line I shop online when I need to buy a new car using a well known price service. Springfield BMW was one of two local dealers willing to give an on line price. I visited A competitor in Morristown first, but didn't think they offered me a fair price on my trade in. I went to Springfield, and what a difference! The trade in was valued $2000 more and the exact same car (identical options) was $4,000 less! Springfield BMW saved me $6000! The location is small for the size of the dealership. Their "lot" is a three story building rather than acres of parked vehicles. Showroom is new and clean. My salesman, Art Youman, was professional and didn't play games with price or trade in value. I'd absolutely expect Springfield to give you the best deal in the area. More

Where to buy a new BMW in New Jersey? I never though that buying a new car will be so easy and pleasant. Best experience in my life! All because of the excellent work and intelligence of A I never though that buying a new car will be so easy and pleasant. Best experience in my life! All because of the excellent work and intelligence of Art Youman and his colleagues at Springfield, NJ, BMW. More

This is the best BMW dealer I have been to. My experience with Shahin at BMW of Springfield has been exceptional. I have experience from another dealer when I bought my 2015 M3 and it was not as My experience with Shahin at BMW of Springfield has been exceptional. I have experience from another dealer when I bought my 2015 M3 and it was not as straightforward as it was when I was dealing with Shahin. My fiancée and I were looking for a mineral white 330i x drive with cognac brown seats and also other very specific features. Shahin found the perfect car for us and my fiancée is super happy. Shahin was so easy to deal with and he made everything so painless. He also communicated with me very well. Signing all the paperwork with the finance manager was also very easy and they were not painfully pushy about any of the other additional warranties and packages. I would not hesitate to recommend Shahin to my family and friends. I know he will get the exact car that is wanted and he will also give you the best deal. More

Services Yea my car was towed there because it wouldn't start on the morning and there service welcome ...quick, friendly and keep you posted. like that place Yea my car was towed there because it wouldn't start on the morning and there service welcome ...quick, friendly and keep you posted. like that place BMW Springfield. More

Best BMW dealer in NJ Nick Newman my client advisor went above and beyond to make my experience the best it could possibly be. Gene the sales manager is phenominal. Nick Newman my client advisor went above and beyond to make my experience the best it could possibly be. Gene the sales manager is phenominal. More

Outstanding experience I visited BMW of Springfield on 01/20/18 and the experience was outstanding! Amanda Zamora was very professional and knowledgeable in assisting m I visited BMW of Springfield on 01/20/18 and the experience was outstanding! Amanda Zamora was very professional and knowledgeable in assisting me with my interest in a 2015 M235. She was patient and understanding in answering my questions. I wasn't impressed enough with the M235 to give up my beloved 335 xi, but would still recommend visiting BMW of Springfield and utilizing Ms. Zamora if you're shopping for a BMW vehicle. More

car Purchase No hassle, super friendly people to deal with! Saw a car online and called ahead and they had it ready and waiting for me to look at and drive. Easy No hassle, super friendly people to deal with! Saw a car online and called ahead and they had it ready and waiting for me to look at and drive. Easy to deal with and would highly recommend a visit if you’re looking for a BMW! More

First BMW lease! Carmine was a professional salesperson who was attentive to the needs of the customers. He listened to all our questions, was very patient and explain Carmine was a professional salesperson who was attentive to the needs of the customers. He listened to all our questions, was very patient and explained details clearly. He was a wonderful sales person to deal with and made our first BMW lease a breeze. We walked out with our new 2018 320i that same day! Carmine Buono is definitely an asset to Springfield BMW. More