BMW of Springfield

I worked with Chuck Patire since 2004. He handled both I worked with Chuck Patire since 2004. He handled both my leases and the second lease turned into a purchase. The service of the dealership was exce I worked with Chuck Patire since 2004. He handled both my leases and the second lease turned into a purchase. The service of the dealership was excellent and they are very responsive to the requests from the customers. The entire purchase process went smoothly. The follow-up after a service is courteous and Chuck goes the extra mile to make his customers feel special. I will continue to visit JMK BMW and even my husband is thinking of switching to BMW More

JMK BMW has always provided a no-nonsense, courteous and professional BMW buying experience. We have leased several cars from them from our salesperson, Mark Carvalho. I would highly recommend Mark, as he i professional BMW buying experience. We have leased several cars from them from our salesperson, Mark Carvalho. I would highly recommend Mark, as he is an extremely knowledgeable, courteous and professional salesperson. He knows his stuff and is passionate about the brand. He has always stepped up for us when we needed anything and he never has pressured us throughout the buying experience. He is very friendly and very straightforward to deal with and that is a strong quality when one is shopping for a car. More

Great experience from the moment I walked through the door. All the employees were very attentive. The salesman was courteous and friendly, very knowledgeable and thorough. Even the 'paperwork' proces door. All the employees were very attentive. The salesman was courteous and friendly, very knowledgeable and thorough. Even the 'paperwork' process was handled expediently. I would definitely consider purchasing my next vehicle there and would absolutely recommend this dealership. More

Great recent experience with JMK. I have owned BMWs from JMK off and on over the past 20 years and this experience was the best. Manny Antunes knows his stuff. Very knowledgeable about all aspects of the BM JMK off and on over the past 20 years and this experience was the best. Manny Antunes knows his stuff. Very knowledgeable about all aspects of the BMW experience. The delivery of my new 2011 528i was flawless. I highly recommend JMK and specifically recommend Manny Antunes. Alan Babbitt More

I want to thank Manny Antunes for making my experience at JMK memorable! I visited the showroom on a busy holiday weekend, and even though there were many more seasoned buyers there Manny took time to intro JMK memorable! I visited the showroom on a busy holiday weekend, and even though there were many more seasoned buyers there Manny took time to introduce me to BMW and answer all of my questions. On my second visit and test drive we looked at our choices - both from inventory and models arriving from the manufacturer, finding me the absolute best 3 series with the amenities I wanted. He is knowledgeable about the product and throughout my experience I never felt pressured for the sale. Manny replied to my many emails within minutes, even on his days off! He kept me updated on when the car was scheduled to port and released from customs. The day the car arrived at the dealership the JMK crew had it detailed and looking amazing within a couple of hours. Manny stayed past closing time to make sure I was up to speed on all the features. He took great care of me throughout the process and continues to check in to make sure all is ok. I'd like to thank Mohamed Farag as well on the financial side! He provided excellent service, explaining insurance coverage and making sure I was satisfied. I'll definitely be back! Fred M., Brooklyn, N More

Mark Carvalho at BMW made my purchase of a 335xi as painless as possible, from test drive through delivery of the vehicle. After my previous lease expired, he waited patiently, without pressuring me, w painless as possible, from test drive through delivery of the vehicle. After my previous lease expired, he waited patiently, without pressuring me, while I decided whether to stick with BMW or switch to another car maker. He helped me choose options without being pushy and later explained the the workings of the many new features in my BMW. He's a friendly, genuine professional who I'd be happy to do business with again. More

I brought my 1997 318i in for service on the air conditioner and some body work. They did a great job and the customer service was perhaps the best I have ever experienced - it made going to get my conditioner and some body work. They did a great job and the customer service was perhaps the best I have ever experienced - it made going to get my car serviced a pleasure if you can believe that. I brought my car in and within 30 minutes I was in a free loaner vehicle and didn't have to miss a minute of work. Hilario Soares, the service manager I dealt with, was terrific and an absolute pleasure to deal with. He even gave me a discount. I would highly recommend JMK BMW. More

I have leased 4 BMW's from JMK, all through Lucas Sienkiewicz. My overall experience has been extremely positive and Lucas has always been fantastic with me. True story - I once leased a new 528i fro Sienkiewicz. My overall experience has been extremely positive and Lucas has always been fantastic with me. True story - I once leased a new 528i from JMK through Lucas and the very next day I couldn't get the car out of my driveway after a snow storm that left a sheet of ice on our driveway. I want to see Lucas to explain the situation. He proceeded to come back to my house with me, helped get the car out of the driveway and back to the dealership, and worked with me the next day to get me a new 528xi at no penalty to me. That, I would say, is tremendous service. More

I got a recommendation off Bimmerfest to buy from CA Mark Carvalho. He was really helpful and was very straightforward with the pricing. Very knowledgeable about cars because he used to be a BMW mechanic, an Carvalho. He was really helpful and was very straightforward with the pricing. Very knowledgeable about cars because he used to be a BMW mechanic, and was able to answer all my questions. When I took delivery of my car he also stayed an hour after the closing time to make sure I knew everything which I doubt others would have done the same. Great overall experience and would def. buy from here + recommend it. More

I had to bring in my 3 series for some maintenance and after the work was completed got a call to pick up my car. It always takes them just a few hours but that is not what impressed me. Lucas sold me the after the work was completed got a call to pick up my car. It always takes them just a few hours but that is not what impressed me. Lucas sold me the car and told me that if I ever need any help while at the dealership give him a call. Well I had left my sunglasses and work ID in the loner. Gave him a call because I know how much work the service dept had. He told me don't worry I'll get back to you in 5 min. He called in 3 min had my ID and glasses. I stopped by later that day and picked them up. He was great to deal with when buying the car and continues to be helpful with my needs. Lucas you're the man! THANKS FOR ALL YOUR HELP I'LL DEFINITELY BE BACK FOR MY NEW CAR TO SEE YOU, PETER More