BMW of Springfield

We have always used Jacob as our service advisor at JMK BMW. He has always gone above and beyond for us. Whether this meant helping us get an emergency appointment for a service problem or helping us out w BMW. He has always gone above and beyond for us. Whether this meant helping us get an emergency appointment for a service problem or helping us out with a flat tire, he has always handled our problems with great professionalism, patience and friendship. He is also very knowledgeable and passionate about the BMW brand. Most recently, Jacob helped us out with a flat tire issue related to our tire insurance. I have to say that he really took good care of us and this is something of a rarity to see in many dealerships, even BMW ones. I would highly recommend him to others and thank him for all his help to both of us. More

Chuck Patire is the most professional and knowledgeable client advisor that I have ever dealt with. My wife and I agree that Chuck cared as much about us making the right decision as he did about him makin client advisor that I have ever dealt with. My wife and I agree that Chuck cared as much about us making the right decision as he did about him making a sale. BTW I have owned about 20 BMW cars. More

My experience at JMK was in interesting. This was my first non-Toyota (Camry, Rav-4, 4-Runner) and LUXURY car purchase so I was hesitant at how the treatment and process goes. I was pleased from the be first non-Toyota (Camry, Rav-4, 4-Runner) and LUXURY car purchase so I was hesitant at how the treatment and process goes. I was pleased from the beginning. Danny Acosta was a real guy who's priority wasn't making a sale (you think - oh this is just his act to get you TO BUY) but no. We had conversations and he listened to everything I wanted and worked thru prices and options when I know there were others waiting. So even though he knew I wasn't sure if I was going to buy, he was still very available. I was literally there 4 days in a row to discuss my New 2011 X5 35i. So we ordered the car and it came in with the wrong trim!! Imagine after a month of waiting...but Sal Gerbino and Danny were quick to make the corrections - and the NEW new order was there within 2 weeks, no problem. As for PRICE - I checked at BMW in Morristown, Bloomfield, and Edison and no one's price was within $500 of what we got off invoice at JMK. This made my experience OVERALL great and I would return to JMK in the future for sure! More

Mark is a great salesperson he took me step be step through all the cars features and functions. He also arranged delivery of my car in a timely fashion and was an absolute professional. I would high through all the cars features and functions. He also arranged delivery of my car in a timely fashion and was an absolute professional. I would highly recommend Mark and the entire teem at JMK for all you car needs. More

Great sale person for a great car. He knows all about this vehicles. Went out of his way to get the car ready on time including contacting me on his day off so this transaction was a sucssess. The price this vehicles. Went out of his way to get the car ready on time including contacting me on his day off so this transaction was a sucssess. The price was the lowest I could find in the area. Thank you Mark. I will come back for my other kid's car. More

The whole experience was very pleasant and fun. Mark did a great job of advising me of all my options with regard to leasing and purchase. His product knowledge is excellant and his follow-up was perfect. T a great job of advising me of all my options with regard to leasing and purchase. His product knowledge is excellant and his follow-up was perfect. This is the second car I've purchased at JMK and it was as good the second time as the first. More

I recently was referred to JMK BMW by a friend and had a pleasant buying experience. My salesperson Mark Carvalho was very helpful taking his time to walk me through multiple vehicle options and upon delive pleasant buying experience. My salesperson Mark Carvalho was very helpful taking his time to walk me through multiple vehicle options and upon delivery teaching me how to use all the gadgets and gizmos associated with my vehicle. I will be referring friends and family to JMK BMW. More

I had a quick and easy experience at JMK with Chuck Patire. I was attended to quickly and my needs were addressed promptly. Rather than wait for someone to drive out a car that was parked on another lo Patire. I was attended to quickly and my needs were addressed promptly. Rather than wait for someone to drive out a car that was parked on another lot, Chuck just drove me out there to see it myself so I wouldn't waste any time. When I came to pick the car up, he sat with me in the car for about a half hour showing me how the NAV system worked and he even hooked up my satellite radio. Even though a BMW is more pricey, you're definitely getting what you paid for as I was treated with class and respect the whole time. More

Excellent sales team. Art is very professional and courteous, he helped me to find car I was looking for while it was in transit on the ship and secured exchange with dealership in New Hampshire. Grea courteous, he helped me to find car I was looking for while it was in transit on the ship and secured exchange with dealership in New Hampshire. Great experience from the start to finish. At JMK BMW, you get what you want, when you want it. It is a very professional dealership making it a very comfortable experience. Outstanding! More

I worked with Chuck Patire since 2004. He handled both I worked with Chuck Patire since 2004. He handled both my leases and the second lease turned into a purchase. The service of the dealership was exce I worked with Chuck Patire since 2004. He handled both my leases and the second lease turned into a purchase. The service of the dealership was excellent and they are very responsive to the requests from the customers. The entire purchase process went smoothly. The follow-up after a service is courteous and Chuck goes the extra mile to make his customers feel special. I will continue to visit JMK BMW and even my husband is thinking of switching to BMW More