BMW of Springfield

Truly top-quality customer service. Excellent work always. Friendly, professional, on-time and totally reliable. A pleasure to get your car serviced there. High level of knowledge about cars. Alwa always. Friendly, professional, on-time and totally reliable. A pleasure to get your car serviced there. High level of knowledge about cars. Always excellent work. Most importantly honest - will always tell you if they don't know the answer, thus totally trusted. More

I have purchased 3 certified BMW's from JMK. I have had all three serviced over the last 7 years. Service advice is honest and service reps are not concerned about a quick one time sale. Jacob K has come t all three serviced over the last 7 years. Service advice is honest and service reps are not concerned about a quick one time sale. Jacob K has come through on multiple occasions. He builds relationships and that can only be done with good advice, prompt turnaround and honest communication. More

JMK is excellent! My family has purchased and serviced our cars with them since 2002. Their service department is wonderful. Jacob, Claudio and Jose are great to work with and always keep me posted on the our cars with them since 2002. Their service department is wonderful. Jacob, Claudio and Jose are great to work with and always keep me posted on the service of the car. Each visit is pleasant and the administrative staff (Beatrice and Maria)are also great. In car sales, everyone is nice, but we worked with Lucas who is excellent. He is patient and knowledgeable which makes the experience easy and enjoyable. If your buying or servicing a car, JMK will take great care of you. More

JMK is hands down the best car dealership I have ever dealt with. I have been buying cars from them for 10 years now and they continue to outperform. The service team is like family and is always looking dealt with. I have been buying cars from them for 10 years now and they continue to outperform. The service team is like family and is always looking out for the best interests of their customer. I recommend them to everyone I come in contact with. More

JMK service is excellent and Hilario is particularly good, very customer responsive, accommodating and makes sure the job gets done right and on time. I always bring my BMW there, always deal with Hila good, very customer responsive, accommodating and makes sure the job gets done right and on time. I always bring my BMW there, always deal with Hilario and am always satisfied with the results. I heartily recommend them. More

Greetings, I have given JMK the above ratings because Greetings, I have given JMK the above ratings because I was immediately greeted and referred to a Service Advisor when I walked into the JMK BMW Se Greetings, I have given JMK the above ratings because I was immediately greeted and referred to a Service Advisor when I walked into the JMK BMW Service Center. My Service Advisor, Mr. DaSilva, was very professional and very personable also is extremely important. Lastly, my car service was completed in the length of time they advised me it would be which was important since I was getting my car serviced before heading to work. My overall experience was great, and I would definitely refer others to JMK. Thanks. Tawan Foy More

I wanted to write a review on our service advisor of JMK BMW, Jacob Kolasinski, who is among the best in the industry. His attention to detail, knowledge of the brand and customer service are unrivaled in t BMW, Jacob Kolasinski, who is among the best in the industry. His attention to detail, knowledge of the brand and customer service are unrivaled in the industry. Big thanks to Jacob at JMK!!!!! More

I have been a customer of JMK for over ten years and find it a joy to have my car serviced here. The service team associates are knowledgeable, customer focused and very friendly. I highly recommend this tea it a joy to have my car serviced here. The service team associates are knowledgeable, customer focused and very friendly. I highly recommend this team of professionals to anyone. Special mention goes out to Hilario who consistently delivers great care to me and my cars. He is a super star. More

This is the second time I have serviced my car through Jacob Kolasinksi at JMK BMW. Jacob displays a high level of professionalism and has been responsible and proactive in adressing my car's issues and Jacob Kolasinksi at JMK BMW. Jacob displays a high level of professionalism and has been responsible and proactive in adressing my car's issues and getting the proper service done on my vehicle. The service department does a great job overall, and I was quickly out of the dealership with a loaner after meeting with Jacob. More

Jacob is without a doubt the best service advisor I have ever dealt with. I have owned many high end cars and have always been treated like just a number. It is refreshing and an absolute pleasure to take m ever dealt with. I have owned many high end cars and have always been treated like just a number. It is refreshing and an absolute pleasure to take my car in for service at JMK. Jacob K is friendly, accessible, and knowledgeable. The level of service is top notch and he makes me want to own a BMW for the rest of my life. More