BMW of Springfield

I offered a price for a 2008 BMW X3 that the sales person didn’t like. The sales person told me that if her manager heard that price, “He will throw me out of the dealer”. What she said was neither polite no didn’t like. The sales person told me that if her manager heard that price, “He will throw me out of the dealer”. What she said was neither polite nor indicative of any good customer service or social skills. I walked out of the dealer without saying a word because I was shocked. I have another BMW that I used to service in this place; I will never go to this place anymore and will tell all my family members and friends not to go there either. More

I recently purchased an X5 from Suzana Snyder at JMK Auto Sales INC. in Springfield NJ. Suzana was very nice, knowledgeable and professional; she gave me her undivided attention. She worked very hard to m Sales INC. in Springfield NJ. Suzana was very nice, knowledgeable and professional; she gave me her undivided attention. She worked very hard to make sure I was in the car that I wanted. Suzana is an excellent resource who knows how to offer outstanding customer service. More

Service department very helpful. Jacob has always tired to help me in maintaining my BMW 335i in every way possible. I would highly recommend this dealership to any person looking to buy a BMW. I even comp to help me in maintaining my BMW 335i in every way possible. I would highly recommend this dealership to any person looking to buy a BMW. I even compared going to get a run-flat tire from a different BMW dealer but they could not beat JMK's price. More

I went in for service because I had just got a flat tire traveling down to Atalntic City for the weekend. I just oruchased my vehicle which is why I was extremely upset. I went to see my sales representativ traveling down to Atalntic City for the weekend. I just oruchased my vehicle which is why I was extremely upset. I went to see my sales representative and he did not give me the asisstance I needed. I was then introduced to the gentleman mentioned above and he was extremely helpful. I was overall pleased with the service I recieved. More

My husband and I just purchased two new cars(an X5 and a 3 series) from Chuck and couldn't be happier with the price, and the great service from Chuck. This is my husband's fourth BMW from JMK and Chuck is 3 series) from Chuck and couldn't be happier with the price, and the great service from Chuck. This is my husband's fourth BMW from JMK and Chuck is always professional and goes out of his way to assure we are happy. We highly recommend JMK and our Client Advisor Chuck Patire. B&MM More

I just puchased a 2011 X6 from this Dealer and had the please of working with Ralph. He was very stright forward and was extremely helpful. I am young and it is not that often that you can walk into a hig please of working with Ralph. He was very stright forward and was extremely helpful. I am young and it is not that often that you can walk into a high end car dealer and get the attention Ralph and his team at JMK gave to me. I would recommand them to anyone. Thanks again to the team at JMK the X6 is unbelievable!! More

This is my third BMW I purchased from JMK. I have had nothing but a great experience in each purchase. The followup visits including service has been outstanding. chuck Patire the new car salesman has nothing but a great experience in each purchase. The followup visits including service has been outstanding. chuck Patire the new car salesman has always been outstanding to deal with and the finance people professional. i have recommended JMK to friends and I will continue to do so More

After years of buying BMW's via Prestige and BMW Manhatten I went to JMK and Chris to facilitate a Euro Delivery on 750 xi - the entire experience was exemplary, right price, delivery date and sched Manhatten I went to JMK and Chris to facilitate a Euro Delivery on 750 xi - the entire experience was exemplary, right price, delivery date and schedule that meshed with a standing trip to Europe and happy reunion with car in the US. Chris was always responsive to customer questions - which on a Euro delivery are far from the ordinary. Highly recommended More

STAY AWAY from this service dept! I took my car in for a sound recall and tire repair and now the inside of my car squeaks and the radio still doesn't work. I made another appt for a saturday morning. When sound recall and tire repair and now the inside of my car squeaks and the radio still doesn't work. I made another appt for a saturday morning. When I showed up they said they don't do "that type of work" on Saturdays. I've wasted a day during the visit, a Saturday morning and now I'm going to have to go back AGAIN for a 3rd time. After my survey that I filled out, I got a call from JMK for a follow up. I explained how terrible the service was..and of course I never heard from him again. This place is a joke. Go to Bloomfield if you want good service. Oh yeah, they all post their email addresses on their website, but don't bother to use them..they don't respond. More

Jacob was extremely helpful and polite. He went the extra mile when it came to accomodating me while my car was being serviced. He made sure that I was informed as to what exactly was going to be done extra mile when it came to accomodating me while my car was being serviced. He made sure that I was informed as to what exactly was going to be done to my car and gave me an accurate time frame of when I could expect my car to be finished. More