BMW of Springfield

My experience at JMK BMW was by far the best experience I've ever had at a car dealership. There are at least 6 BMW dealerships closer to my home than JMK but I went there because Chuck Patire was recommen I've ever had at a car dealership. There are at least 6 BMW dealerships closer to my home than JMK but I went there because Chuck Patire was recommended by a family member and I'm glad I did. Chuck is not a salesman. He was on my side from the moment I stepped through the door. There was no negotiating involved. Mr. Patire is a very smart guy. He listens carefully to every detail and cuts right to the bottom line. I paid less then I was expecting to (and not just because of the typical positional reduction from MSRP...I had done my research before walking in). I walked in expecting to have to settle for something similar to what I had built on the BMW site. Chuck made sure I got the exact car that I had built, down to the last option. A typical salesman will try to force you into whatever they have on the lot. There was no chance in Chuck's mind that I'd be driving away in anything but the exact car I wanted despite the fact that he had to jump through several hoops to get it. Go to JMK. The showroom is beautiful and the employees are welcoming. Don't forget to ask for Chuck Patire. He is very knowledgable, experienced and most importantly, sincere. More

Not all dealerships are the same and the people at JMK make all the difference. Mark Carvalho is a superior salesman understanding the product line inside and out as well as exhibiting complete joy in the make all the difference. Mark Carvalho is a superior salesman understanding the product line inside and out as well as exhibiting complete joy in the products. He is detail oriented and ensures the entire buying experience is a pleasure. The service department is also first rate not only in getting the service done right but also in assisting in other areas. Tino Pereira is our guy in service. We recently had what turned out to be a DME (main computer) failure 350 miles from home. Both of these gentleman assisted us in navigating through the problem, providing expertise and support in getting the car repaired and delivered back to us. They broke down barriers with the BMW dealer responsible for the repair as well as BMW corporate, making every effort necessary to keep us as satisfied customers. Thanks Tino and Mark! More

JMK BMW is an exceptional dealer. They has a beautiful new state of the art facility. Their salespeople, service personal and other staff are as freindly and helpful as can be. They make the purchace and new state of the art facility. Their salespeople, service personal and other staff are as freindly and helpful as can be. They make the purchace and maintanence experience a pleasure. If you are buying a BMW, this is the place to go. More

I am very pleased with the service that was performed on my vehicle, not only are they friendly and helpful they are very reliable. William DaSilva went above and beyond the expectations that I would fores my vehicle, not only are they friendly and helpful they are very reliable. William DaSilva went above and beyond the expectations that I would foresee in a dealership. This is not the first time that I have taken my car to this dealership and the same great service was provided to me, friendly, helpful and attentive to the needs of their customers. I am very satisfied with them and would recommend JMK BMW in Springfield to anyone that needs to have their care serviced. Thank William for your services. More

I have bought 15-20 cars from JMK. Their service dept. is the best. As far as my salesperson, Chuck Patire is the most knowledgeable and professional person I have dealt with. I have always been treated a is the best. As far as my salesperson, Chuck Patire is the most knowledgeable and professional person I have dealt with. I have always been treated as if I was their most important customer. More

Mr. Laurenzi was very professional and helped us find the car we wanted. He was always very nice and worked with us. We went in only to discuss the car and prices but we ended up buying the car that day. He car we wanted. He was always very nice and worked with us. We went in only to discuss the car and prices but we ended up buying the car that day. He made the process very easy and I will be staying in contact with him when I want a new BMW. More

Mark Carvalho is totally dedicated to customer service and satisfaction. Makes the buying experience pleasant and easy. JMK in general is an updated facility and a very pleasant place to do business. T and satisfaction. Makes the buying experience pleasant and easy. JMK in general is an updated facility and a very pleasant place to do business. This is our 3rd car with them and we have always been very happy with both sales and service. More

I'm a repeat customer. Sales rep. was very helpful, knowledgeable & patient with my needs & demands & worked at my pace with no pressure. Highly recommend. knowledgeable & patient with my needs & demands & worked at my pace with no pressure. Highly recommend. More

This was my third BMW. The experience was excellent. Chris is very knowledgeable. Sal, the manager made sure I received VIP treatment. Recommend 5 stars. Chris is very knowledgeable. Sal, the manager made sure I received VIP treatment. Recommend 5 stars. More

This is the the 3rd BMW I've gotten thru JMK, and they've always been exemplary, honest, price competitive and a dealer which treats the customer with respect. An extra shut-out for my CA, Mark Carvalho. Mar always been exemplary, honest, price competitive and a dealer which treats the customer with respect. An extra shut-out for my CA, Mark Carvalho. Mark is extremely knowledgeable (he's an ex BMW tech), an absolute straight shooter who'll give you his honest opinion with no xx, follows thru on his commitments, and is willing to, and does, go above and beyond for his customers. I can't recommend him more highly. More