BMW of Springfield

I am very pleased with the service that was performed on my vehicle, not only are they friendly and helpful they are very reliable. William DaSilva went above and beyond the expectations that I would fores my vehicle, not only are they friendly and helpful they are very reliable. William DaSilva went above and beyond the expectations that I would foresee in a dealership. This is not the first time that I have taken my car to this dealership and the same great service was provided to me, friendly, helpful and attentive to the needs of their customers. I am very satisfied with them and would recommend JMK BMW in Springfield to anyone that needs to have their care serviced. Thank William for your services. More

I have bought 15-20 cars from JMK. Their service dept. is the best. As far as my salesperson, Chuck Patire is the most knowledgeable and professional person I have dealt with. I have always been treated a is the best. As far as my salesperson, Chuck Patire is the most knowledgeable and professional person I have dealt with. I have always been treated as if I was their most important customer. More

Mr. Laurenzi was very professional and helped us find the car we wanted. He was always very nice and worked with us. We went in only to discuss the car and prices but we ended up buying the car that day. He car we wanted. He was always very nice and worked with us. We went in only to discuss the car and prices but we ended up buying the car that day. He made the process very easy and I will be staying in contact with him when I want a new BMW. More

Mark Carvalho is totally dedicated to customer service and satisfaction. Makes the buying experience pleasant and easy. JMK in general is an updated facility and a very pleasant place to do business. T and satisfaction. Makes the buying experience pleasant and easy. JMK in general is an updated facility and a very pleasant place to do business. This is our 3rd car with them and we have always been very happy with both sales and service. More

I'm a repeat customer. Sales rep. was very helpful, knowledgeable & patient with my needs & demands & worked at my pace with no pressure. Highly recommend. knowledgeable & patient with my needs & demands & worked at my pace with no pressure. Highly recommend. More

This was my third BMW. The experience was excellent. Chris is very knowledgeable. Sal, the manager made sure I received VIP treatment. Recommend 5 stars. Chris is very knowledgeable. Sal, the manager made sure I received VIP treatment. Recommend 5 stars. More

This is the the 3rd BMW I've gotten thru JMK, and they've always been exemplary, honest, price competitive and a dealer which treats the customer with respect. An extra shut-out for my CA, Mark Carvalho. Mar always been exemplary, honest, price competitive and a dealer which treats the customer with respect. An extra shut-out for my CA, Mark Carvalho. Mark is extremely knowledgeable (he's an ex BMW tech), an absolute straight shooter who'll give you his honest opinion with no xx, follows thru on his commitments, and is willing to, and does, go above and beyond for his customers. I can't recommend him more highly. More

This is my 5th purchase from Christopher and every time he is helpful, always willing to go that extra step and the dealership too! I was able to order my 3-series on spec with Chris over the phone. He hel he is helpful, always willing to go that extra step and the dealership too! I was able to order my 3-series on spec with Chris over the phone. He helped me work out all the details while I was running around for my business. During the waiting period he kept checking in to let me know the status of the car and on arrival was 100% helpful with explaining my new addition and everyone else at JMK keep everything simple. I will continue to recommend JMK to colleagues, friends, and family. And all it takes is a simple phone call and Chris is ready to please. More

My experience at JMK was excellent. Mark Carvalho was my salesman. He was professional, sincere and extremely helpful. Since the sales person I previously worked with at JMK left, I was concerned but Mark salesman. He was professional, sincere and extremely helpful. Since the sales person I previously worked with at JMK left, I was concerned but Mark was everything I could have asked for in a salesperson. He devoted his time to explain all my questions and drove the car with me until I felt confident to drive it on my own. This is my eighth BMW and I will be going back for my next BMW to JMK in the beginning of July. Of course, Mark Carvalho will be my salesperson. More

Mark is a very responsive and accommodating salesman. He was helpful in terms of detailing costs and giving me options. He took and great deal of time to explain the features of the car and to insure that I was helpful in terms of detailing costs and giving me options. He took and great deal of time to explain the features of the car and to insure that I understood and could use the features before I pulled out of the parking lot. The dealership is excellent! The quality of their work and scheduling of maintenance is also top notch. This is my 5th car from this dealership. More