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BMW of Springfield

Springfield, NJ

4.3
581 Reviews

391 US Highway 22 E

Springfield, NJ

07081

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Showing 581 reviews

March 30, 2023

Great experience with Nick from finance & Ray from sales for leasing my new i4 M50! They both made my process of getting this beast very easy! You guys are the best! Will come back again.. Highly recommende More

by shrbabe
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Ray
March 24, 2023

Great experience recently leasing a new convertible with Elis Tavarez! He made sure I had exactly what I wanted and the process was quick and easy. I would definitely recommend him. More

by Chantal
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elis Tavarez
January 24, 2023

I have been utilizing, this dealership for over 20ys tino and Jacob are the most comprehensive and understanding individuals. always doing the best to resolve any concerns i may have. will continue to use t More

by greatlifestyles1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Pereira, Pedro Santos, Jacob Kolasinski, Jocelyn Cedano, Gabe Coelho
January 05, 2023

I had a flat tire today on my X3 purchased 10/22. Everyone was wonderful, Manny drove me back home and picked me up when my car was fixed. Austin was so helpful and kept me updated, my car wa More

by tmacri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny, Austin and Matt
December 29, 2022

My salesman Frank was wonderful. Very nice and professional. . Also, BMW geniuses Christian and Matt were extremely helpful. They were patient and took the time to explain all of More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Cantave
December 04, 2022

Always great service for the last few years. Gabriel alway made sure I had all the information I needed to make service decisions. Filipe, Nick and Drew were great help with the purchasing proce More

by pstreet13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Filipe and Drew, Gabe Coelho
October 31, 2022

Worst experience buying a car in my 30 years , never purchased a car from them again & won’t recommend to any one More

by Hook
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg price
Nov 15, 2022 -

BMW of Springfield responded

Mr. Hooker, We adjusted our schedule multiple times in order to help accommodate yours and your daughter's, and on the day that you arrived to finalize the paperwork, you both were given priority treatment and taken care of immediately. Our General Manager explained this to you directly, and offered to help you in any way he could. It is disappointing to see this review, however we are confident that you and your daughter were treated with the utmost courtesy and respect.

Nov 16, 2022 -

Hook responded

I agree , and disagree with your explanation. No accommodations were met., we scheduled for pickup and met our obligation I was not satisfied with your service.

September 26, 2022

A big thank you to Ariel for taking the time to answer my questions as well as introducing me to what is now my BMW. Ariel was not pushy, nor overwhelming as past car purchases have been. He was attentive as More

by Veronica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Brion
August 27, 2022

I Highly recommend BMW of Springfield if you are looking to purchase a BMW. Abe is Sales made me feel at ease in the purchasing process. Sometimes when purchasing a car your emotions are all over the place. More

by Candice Moe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Blomgren, Bill Deichmeister, My name is Abanob Ibrahim!
July 19, 2022

After attending the iX/i4 launch event and receiving a BMW baseball cap and water bottle (the only reason they receive any stars), the dealership and GM would not return my calls or emails to test drive t More

by EVBuyer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Evan Gemma
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