BMW of Springfield

I have been working with Manny since I leased my first BMW in 2003 and now I am on my 5th from him. Manny is very knowledgeable and provides excellent customer service. He understands my needs and will BMW in 2003 and now I am on my 5th from him. Manny is very knowledgeable and provides excellent customer service. He understands my needs and will not oversell or steer me in the wrong direction. Manny has provided the most simple and stress free sales ever. On top of that, JMK has provided excellent service, when needed. I highly recommend Manny and JMK for your BMW needs. More

Mark and his team at JMK did a simply phenomenal job of locating and obtaining a very specific caroin the shortest of notice. My prior BMW was totaled in an accident so I needed a new car very quickly. I r locating and obtaining a very specific caroin the shortest of notice. My prior BMW was totaled in an accident so I needed a new car very quickly. I really almost can't believe Mark pulled it off as quickly as he did. Nothing goes off without a hitch, but he made the best of each leg and was forthright and helpful even in those awkward spots where things didn't go quite as planned. I'm glad I sent my old (dead) car to you and that mark were recommended to help us out of our jam. Simply fantastic attitude, effort, and result. I hope to he a lifelong customer. More

Mark was highly attentive, no nonsense, and reasonable. He answered all of our questions knowledgeably and accurately anticipated things we might need to know or want. He helped us make informed choices He answered all of our questions knowledgeably and accurately anticipated things we might need to know or want. He helped us make informed choices about options and financing, without pressure (which was much appreciated). After the sale, he spent a great deal of time showing us how to operate the car and leave feeling confident. It was probably the best car buying experience I've had - and I've had a lot. More

Had a wonderful experience at JMK. Ralph was such a great help along with the rest of the Staff. Definitely recommend purchasing or leasing from JMK. Outstanding prices and service! Thank you JMK!!! help along with the rest of the Staff. Definitely recommend purchasing or leasing from JMK. Outstanding prices and service! Thank you JMK!!! More

My third car from JMK and Art. As always a great experience. Thanks to Juan in finance for your patience, and understanding of my needs. You guys make buying a car simple and enjoyable!! experience. Thanks to Juan in finance for your patience, and understanding of my needs. You guys make buying a car simple and enjoyable!! More

This is the 3rd BMW that I bought from Manny and I plan on buying many more in the near future. Right off the bat, Manny gave me a killer deal; within 5 minutes we were doing paperwork. Manny provided us on buying many more in the near future. Right off the bat, Manny gave me a killer deal; within 5 minutes we were doing paperwork. Manny provided us with seamless customer service and took out all the stress from the buying a car. He just made it easy. Communication was awesome: text message, email phone...just outstanding! In addition, Manny is very knowledgeable and extremely technical when it comes to BMWs, which is great because I always like to ask a lot of questions. Manny is a true professional. I highly recommend Manny and JMK BMW to anyone who is looking to purchase the ultimate driving machine. More

Working with Jess Garcia to find the right vehicle for us was an all-around pleasure. He is knowledgeable, professional and efficient, and the dealership itself is very customer friendly. Having recently vis was an all-around pleasure. He is knowledgeable, professional and efficient, and the dealership itself is very customer friendly. Having recently visited other northern NJ BMW dealerships, I believe that JMK offers customers a far better overall experience. We left Jess and JMK happy, getting exactly what we wanted. More

Mark is an absolute professional. Has extensive knowledge about the business side, but also about all technical aspects of the car. He is a pleasant person and is very responsive. Also after purchase of the about the business side, but also about all technical aspects of the car. He is a pleasant person and is very responsive. Also after purchase of the car Mark has assisted us with a variety of matters. Mark is an example of how sales men should operate. I will recommend him to anyone. More

My experience this past Saturday was nothing more than absolutely wonderful. The sales person was an joy to work with and insured that all of my questions were answered and i was comfortable during the e absolutely wonderful. The sales person was an joy to work with and insured that all of my questions were answered and i was comfortable during the entire process. More

Just leased my fourth BMW from JMK (specifically Mark Carvalho). My previous cars have all been X5s. I'm 6'6" and I needed to downgrade, so I was considering a Jeep Grand Cherokee. Mark was able to get m Carvalho). My previous cars have all been X5s. I'm 6'6" and I needed to downgrade, so I was considering a Jeep Grand Cherokee. Mark was able to get me into a 5 series, which was almost half the price of my X5. Mark knew and understood my situation and worked very hard in getting me a new BMW and keeping me in the JMK family. He asked me what my "must-haves" were, the ceiling on price and worked tirelessly into finding the right car for me. Mark a great salesman and an ever better person. I never felt pressured into getting another BMW nor did he pressure me into staying with JMK and getting one. This level of comfort is something you don't see in many car salesmen. I highly recommend Mark Carvalho of JMK to be your new/next BMW car advisor. He will not steer you wrong and will always have your best interests at heart. More