BMW of Springfield

Jocelyn, Loaner Car Coordinator went above and beyond to assist me and I thank her for an amazing service. With the service I received I had no choice but to take the time to rate her and give her a rating assist me and I thank her for an amazing service. With the service I received I had no choice but to take the time to rate her and give her a rating of 5. All the best, Evelyn Romero More

I worked with Mark in buying my first BMW...a 328i xdrive Sport. It was a wonderful, no pressure, experience. He is very knowledgable and comes highly recommended. If you are looking for a new BMW at JMK Sport. It was a wonderful, no pressure, experience. He is very knowledgable and comes highly recommended. If you are looking for a new BMW at JMK make sure you specifically ask for Mark and get an appointment. More

John was an amazing car salesman. He was extremely friendly and knowledgeable about the cars. I felt very comfortable with his help. He is the reason I bought my car at JMK. Not only was John great at friendly and knowledgeable about the cars. I felt very comfortable with his help. He is the reason I bought my car at JMK. Not only was John great at time of purchase he was helpful once I left the parking lot as well. Thank you for a wonderful experience. More

Everyone was friendly, courteous & Professional from beginning to end. They answered all of my questions immediately or got back to me in a timely manner. Their prices were very fair. beginning to end. They answered all of my questions immediately or got back to me in a timely manner. Their prices were very fair. More

I had my car towed in for a diagnosis of the reason it would not start. From the start dealing with Tino Pereira and then Hilairo Soares was a pleasure. They were both complete professionals. They explain would not start. From the start dealing with Tino Pereira and then Hilairo Soares was a pleasure. They were both complete professionals. They explained what the problem was with my electrical system. My car was fixed within a day and for much less then I ever expected. This was my first experience with the service dept at JMK and they made a customer for life. I did not purchase the car new so I did not deal with the sales staff. But when I am ready for a new car this will be the only dealership I will ever use. Thank you for making it so pleasant for me. Thank You, Brenda R More

My sales associate Agata Grzybyk work tireless to locate used cars and for my consideration.After many searches ,we decided to consider a new car lease . Agata developed a lease arrangement with terms tail used cars and for my consideration.After many searches ,we decided to consider a new car lease . Agata developed a lease arrangement with terms tailored to meet our needs .Subsequently, she arranged for delivery and provided us with details of vehicle operations .Additionally she arranged for a post sale installation of satellite radio, Within the first month of our lease the car required service attention .Agata followed up with the service department management team of Tino Pereira and Carlos Duarte to fully resolve issues with our vehicle . JMK was able to engage BMW North America to provide corporate support to resolve our vehicle issues. We currently enjoy trouble free driving in our 5 series sedan and look forward to aggressively recommending JMK and BMW to others who may have interest in a new or used BMW. More

The JMK team of sales and service personnel took immediate extraordinary steps to solve a problem with our new 2013 BMW 5 series. Through their efforts we received complete satisfaction and now enj immediate extraordinary steps to solve a problem with our new 2013 BMW 5 series. Through their efforts we received complete satisfaction and now enjoy our car .We recommend Carlos Duarte as an outstanding service manager for an exceptional dealership . J Koczan Brielle ,N.J More

Very friendly with a good sense of humor. Customer focused. Honesty, reliability and responsiveness. Good follow up. Deliver on promises. Great team from receptionist to managers. focused. Honesty, reliability and responsiveness. Good follow up. Deliver on promises. Great team from receptionist to managers. More

My husband bought a BMW 10 years ago from Mike Blomgren. We contacted him to buy a car and he recommended seeing Agata. She was able to locate the type of vehicle I was looking for. Mike and Agata worked to We contacted him to buy a car and he recommended seeing Agata. She was able to locate the type of vehicle I was looking for. Mike and Agata worked together to get us into the right car to fit our needs. More

Anthony was extremely helpful in my quest to find a new car - was very attentive and took time to go through all available options to help me to select the best optimal features package and get the best p car - was very attentive and took time to go through all available options to help me to select the best optimal features package and get the best price. More