BMW of Springfield

Jess Garcia; The "REAL DEAL". If you had to list all the qualities that you would hope to find, but seldom do, in a BMW car dealership sales person you could take the time to write If you had to list all the qualities that you would hope to find, but seldom do, in a BMW car dealership sales person you could take the time to write them down or you could simply work with Jess Garcia at JMK BMW. I bought my dream car largely because of Jess. He was the epitome of the “no pressure” take you time approach. Jess provided answers and guidance for all my questions and kept the final price within my budget by suggestion a few options that he felt were worth the extra dollars and those that were not necessary. Jess also gave me the best deal by far over the 3 or 4 other dealerships I visited. I am moving to Austin from NJ and if I get another BMW I will travel the 1800 miles north to buy it from Jess. Enuf said. Jess gets an 11 on a 10 point grading system. George K. More

Outstanding customer experience.Best leasing experience ever The Salesperson John Dwyer was straightforward, professional, honest and his follow up was great. He listened to what was requested and offered a few The Salesperson John Dwyer was straightforward, professional, honest and his follow up was great. He listened to what was requested and offered a few possibilities, all within the parameters that I requested. I was running late to get to the dealership to pick up the new leased vehicle and had an accident. I called John and told him that I would have to reschedule. He offered to drive to my home and pick me up, which he did. I was able to sign the paperwork and drove the vehicle off the dealership lot that evening. Kudos to John for his excellent work! More

VP is awesome! VP did everything in his hands to make sure I was satisfied. He was extremely prompt in answering phone calls, text messages and e-mails. He is extrem VP did everything in his hands to make sure I was satisfied. He was extremely prompt in answering phone calls, text messages and e-mails. He is extremely professional and is ultimately trying to make his customers happy. I have already recommended him and JMK to many friends and family members. This is the second car I purchase from a dealership, first experience was okay, but second experience, which was at JMK with VP, was so quick and easy. I am totally satisfied with my car and customer service. THANKS VP! More

Excellent Car Buying Experience! Purchased my car from JMK BMW back in February. VP, my Sales Specialist, is the consummate professional, returns calls when he says he will, follows t Purchased my car from JMK BMW back in February. VP, my Sales Specialist, is the consummate professional, returns calls when he says he will, follows thru with all his promises and gave me great deal on my car. The dealership is spacious with a gorgeous show room and all of the staff there are friendly and accommodating. Will definitely be back to purchase future vehicles. More

Impeccable Sales Specialist our sales specialist, Art Youman went above and beyond. Extremely informative and knowledgeable from the very first email. we did not just walk in c our sales specialist, Art Youman went above and beyond. Extremely informative and knowledgeable from the very first email. we did not just walk in cold to the showroom. We filed an application through the Internet, as our time is very limited. He was upfront with us from the start, no running back and forth to haggle with pricing. He was very professional. Brent Jackson was our financial representive, also very knowledgeable and professional. Dealership as a whole very welcoming. Traveled 30 minutes out of our way. We live 1 mile from an other BMW dealership, as well. We plan on recommending many of our friends to JMK. More

Over and Beyond I recently had my 2013 BMW X6 serviced for a new windshield (yikes), even though this was an expensive job, the entire staff made my experience pleasu I recently had my 2013 BMW X6 serviced for a new windshield (yikes), even though this was an expensive job, the entire staff made my experience pleasurable. I just wanted to acknowledge Lauren for her superb customer service skills, patience and sincere passion for her job. She went out of her way to brush over some scratches I had on my car with some" brush up" paint, when I had only asked her for a quote. I was truly humbled and appreciative of how she just took the initiative to do that. Thanks again, Lauren! More

Great Experience at JMK :) I recently purchased a 2015 428i convertible. I shopped around to all the BMW dealers in the NJ area and JMK was by far the best of the best. My s I recently purchased a 2015 428i convertible. I shopped around to all the BMW dealers in the NJ area and JMK was by far the best of the best. My sales advisor, Paul Solomine, was amazing! He was a pleasure to work with from my initial meeting through the purchase process. In my opinion, he went abouve and beyone my expectations to get me the best deal on the car and took the time to follow-up giving me updates on the status of the build from the time it went into production to the name of the vessel that transported the car across the pond. I could not be happier with the experience and will recommend your dealership highly to anyone who is in the market for a BMW. Thank you for such a wonderful experience. You have a customer for life. More

JMK is GREAT & Agata in Sales is AWESOME!! Agata was amazing! She was an absolute pleasure to deal with from my initial phone call inquiring about the vehicle through the rest of the purchase p Agata was amazing! She was an absolute pleasure to deal with from my initial phone call inquiring about the vehicle through the rest of the purchase process. She went above and beyond my expectations to get me the best deal on the car and I could not be happier with the experience. She definitely will be my first call for my next car! More

Excellent experience My experience with JMK BMW was superb. I searched for the car I wanted directory from bmwusa.com and was able to see JMK's inventory clearly. Jess Gar My experience with JMK BMW was superb. I searched for the car I wanted directory from bmwusa.com and was able to see JMK's inventory clearly. Jess Garcia was very professional and very honest. I would 100% recommend him and the dealership for anyone looking for a new or certified BMW. More

Great Experience at JMK When I went looking for a Certified Preowned BMW 335i, I did a nationwide search looking for the best deal on vehicle I wanted and found what I was l When I went looking for a Certified Preowned BMW 335i, I did a nationwide search looking for the best deal on vehicle I wanted and found what I was looking for at JMK. I got a 2013 335i with 9K miles for at least $5,000-$6,000 less than many dealers were charging for 2012 models with 25K with the same options. As an out of state buyer, there were a couple of glitches which are to be expected when doing long distance deals, but my salesman Mauricio Nunez, was great and worked with me to make it happen. The staff at JMK were very courteous, professional and friendly and the atmosphere was very comfortable. Even though I wasn't financing or doing a trade in, there are still a details to go over and Mauricio did his best to expedite things, so I could get on the road to head home. He is extremely knowledgeable about his products and went over everything in the car to make sure I understood and was comfortable with it before leaving on a 500 mile trip. He followed up to make sure I got back safely and kept me apprised of the status of registration and title work. If I lived in the area, JMK would be my choice for BMW service and when it comes time to buy another BMW, Mauricio will be my first call. More