BMW of Springfield

Professional, no nonsense and knowledgeable dealer I did the research and knew what I want. Alex Ramos gave me numbers based on the car and features that were close to my actual deal, with no nonsense I did the research and knew what I want. Alex Ramos gave me numbers based on the car and features that were close to my actual deal, with no nonsense or games. He let me check out the car, answered questions and knew the car, and was respectful of my buying timeline. Upon second contact, after visiting another dealership who played pricing games from the start, I returned and told him exactly what I wanted. He found a similar car in the tri state network and with my tru car quote, he worked up some numbers that were similar to the original ones, taking back three payments on my current vehicle. Upon finalizing the deal, I met with their professional negotiator who was professional, and a worthy negotiating partner, to finalize a deal we both could live with. The completion of the sale was simple, and their detail person went over the car and off I went. Would definitely recommend. More

JMK BMW - Truly distingushed from the normal dealership Dealerships typically get a bad name and most times customers are more willing to write a letter of complaint rather than their good experience. I wo Dealerships typically get a bad name and most times customers are more willing to write a letter of complaint rather than their good experience. I would like this opportunity to highlight a great dealership and staff at JMK BMW in Springfield, NJ. My wife and I went to the dealership to see and test-drive some selections and were surprised how courteous and professional the staff presented themselves. (Trust me, my wife HATES going to shop for any vehicle. Emphasis added) Under the leadership of Michael Cappuccio, Used Car Sales Manager we met Veedit ‘VP’ Patel, our Salesperson and the Finance Manager, Brent Jackson. What a great group of gentlemen – truly professional! They were extremely knowledgeable and answered all of our questions on the product lines and wanted us to be comfortable and informed. They wanted and ensured a pleasurable customer experience! JMK BMW and the team of Michael Cappuccio, Brent Jackson and VP stand towers above the normal dealership experience. We strongly suggest you give them a visit; you won’t regret it. More

You have to ask for Larry Stokes!!!! Larry Stokes is an excellent Senior Client Advisor and always goes out of his way to make the whole car buying experience worth the time and effort. Larry Stokes is an excellent Senior Client Advisor and always goes out of his way to make the whole car buying experience worth the time and effort. I have purchased BMWs from Larry over many years now and he makes buying cars effortless and pleasurable. I would highly recommend speaking with Larry Stokes if you are in the market for your next BMW. More

Ask for Larry Stokes! I usually dread the prospect of buying a car. The idea of spending hours with a salesperson is not fun, fortunately this was not the case with Mr. S I usually dread the prospect of buying a car. The idea of spending hours with a salesperson is not fun, fortunately this was not the case with Mr. Stokes. I had a rough idea of what I wanted and called to inquire. Larry's obvious extensive experience and knowledge helped matched my needs to the car that was best suited to meet them, a 2013 535i. I had spent all of about 20 minutes on the phone with him. We arranged a test drive of the vehicle in question, and an inspection my trade in and within a half hour, forty minutes tops, we arrived at a deal. Larry had taken down some preliminary information from me earlier during our call and as a result had all of the paperwork prepared in the event I decided to finalize the deal, a really great move. Throughout the process I never felt pressured to make a decision which was a major plus. He was very upfront about what I could expect and never disappointed. I returned later that evening to take delivery of the vehicle and it was ready as promised. Overall, I was very grateful to have dealt with Larry. He made this a very stress free, most of all, quick experience for me. I recommend Larry Stokes enthusiastically and without reservation! He is a great reflection of the class and elegance that you will experience at this establishment! More

BMW gained a customer for life I am finally driving my dream car and it was all thanks to Agata. After driving Nissan's my entire life, I had a certain mentality going into purchasi I am finally driving my dream car and it was all thanks to Agata. After driving Nissan's my entire life, I had a certain mentality going into purchasing a car, BMW of Springfield completely turned that stigma around. It was the most pleasant car buying experience I have ever had. Agata patiently helped me get out of a nasty finance term and found me the perfect car. Everything about this place is perfection, as you'd expect with anything BMW. The facility is beautiful and everyone is professional and courteous. I am finally in my Ultimate Driving Machine and I will never go back. More

New 435i Great customer service from Gerry M and Nick N in the selection, ordering, and pickup process. They spent significant time helping us with options pa Great customer service from Gerry M and Nick N in the selection, ordering, and pickup process. They spent significant time helping us with options packages and explained the vehicle when it arrived. Great experience buying a car. More

Great job Jacob always helps me out when I bring my car. Gives me the best advice and always take care of my vehicle. If your having problems with ur bmw go see Jacob always helps me out when I bring my car. Gives me the best advice and always take care of my vehicle. If your having problems with ur bmw go see him. Thank Jacob More

Amazing experience. Receptionist Michelle and Jasmine made me feel like I was a celebrity asking me if I wanted food and drinks spoke very professional to me and my husba Receptionist Michelle and Jasmine made me feel like I was a celebrity asking me if I wanted food and drinks spoke very professional to me and my husband. Made us very comfortable while buying my car. More

Amazing experience! In my last visit to Springfield BMW, I was being helped by Jocelyn Cedano. She truly went out of her way to give the most accurate and helpful informa In my last visit to Springfield BMW, I was being helped by Jocelyn Cedano. She truly went out of her way to give the most accurate and helpful information possible. every time I visit this dealer the whole staff is great but I just felt that her outstanding service was something exemplary. More

40+years and still delighted After 40+ years of very happy experience with this dealer and its predecessors, I can confirm that the new owners are determined to continue the many After 40+ years of very happy experience with this dealer and its predecessors, I can confirm that the new owners are determined to continue the many years of excellent service and that they are succeeding in every respect. They delivered my latest BMW this morning, and every aspect of the experience was ultra professional and thoroughly cordial. Ms. Grzebyk was wonderful to deal with, she knew the vehicles precisely, and her responsiveness (several times from home on days off) and immediate attention to detail was just amazing. Mr. Coelho was equally energetic and effective in handling one of the other BMWs in our family (we now have five of them). You have a very happy customer and we will be back again very soon. More