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BMW of Springfield

Springfield, NJ

4.2
583 Reviews

391 US Highway 22 E

Springfield, NJ

07081

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Showing 583 reviews

January 20, 2016

Excellent set of people at BMW Springfield. A. Excellent set of people with NO ATTITUDE B. Very easy to work C. Sales to Service folks make genuine attempt to help you. D. Its all about their More

by Vishal Vashisht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn Cedano, Elis Tavarez
Jan 26, 2016 -

BMW of Springfield responded

Thank you so much for your great feedback, Vishal! Here at BMW of Springfield, we really do our best to set the bar high when it comes to making sure our customers always drive away completely satisfied. We truly appreciate your business and recommendation. Please let us know if there is anything more we can do for you. Enjoy your new BMW, and have a great day!

January 19, 2016

LUCAS ! We've been buying BMWs from Lucas for last decade ! Lucas treats you like family from start to finish. With thier huge inventory, JMK certainly gives More

by Jrizz104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sienkiewicz
Jan 26, 2016 -

BMW of Springfield responded

That is what we like to hear! Lucas and the rest of our team think of all our customers as family, and do our very best to treat them as such. We may have changed our name, but our dedication to our customers' satisfaction has not. We truly appreciate your continued business, and are looking forward to working with you again in the future!

January 19, 2016

Great service!! Their service is excellent! It's been the only dealership I trust for my car. I would definitely recommend this place for service or buying new or use More

by Wali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artrus Youman, Jocelyn Cedano, Ralph Kolasinski
Jan 26, 2016 -

BMW of Springfield responded

That is what we like to hear, Wali! We so glad to hear that our service center always makes sure you drive away completely satisfied. Our service team takes great pride in providing all of our customers with the higher standard of service they deserve. Thank you so much for your continued business and recommendation. We are looking forward to your next visit. Have a great day!

January 17, 2016

I love My BMW 2016 X3 35i This is my 5th BMW Lease. I was indeed pleased with my "Red Carpet" experience at BMW of Springfield, NJ. Mr. Stokes is conscientious and is there for More

by Apreciousrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Stokes
Jan 26, 2016 -

BMW of Springfield responded

Wow, thank you so much for your kind words! It is wonderful Larry was able to truly go above and beyond to roll out the red carpet for you during your recent visit to our dealership. Larry and the rest of team is completely dedicated to making sure our customers always leave completely satisfied. BMW is a higher standard brand, and we believe our customers deserve a higher standard of service to match. We truly appreciate your business, and hope you are fully enjoying your new X3 35i!

January 16, 2016

I Love spending money here! After 3 bad trips to BMW dealers in NY i had enough. Decided to go to NJ and i'm happy i did. I was the 5th person in my family to purchase a BMW from More

by Stewart911467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick BMW expert,, Agata Grzebyk
Jan 26, 2016 -

BMW of Springfield responded

Stewart, thank you for taking the time to share your great feedback! We are so glad to hear Agata was able to you and other members of your family find the perfect vehicle. It is also great Nick helped customize your new 5 series to make it truly perfect for you. Thank you for your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new 5 series, and have a great day!

January 14, 2016

just about perfect This is a comfortable dealership and the location is really convenient for me. The staff is knowledgeable and extremely helpful. My saleswoman Agatha More

by Chris 808
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agata Grzebyk
Jan 26, 2016 -

BMW of Springfield responded

That is wonderful to hear Chris! We are so glad Agatha was able to go the extra mile for you so that you could drive away completely satisfied. Agatha and the rest of our team take great pride in truly listening to our customers' wants and needs to make sure they can find the car that is perfect for them. We truly appreciate your business, and are looking forward to working with you again in the future. Enjoy your new BMW, and have a great day!

January 03, 2016

Real Professional Servicing After a very negative roadside experience, my X5 was eventually taken to BMW of Springfield NJ and within a short time received a brand new transmissi More

by BMW_Customer12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Pereira, Paul Augusto
Jan 04, 2016 -

BMW of Springfield responded

Thank you so much for your great feedback! We are so glad to hear both Tino and Paul were able to restore your confidence in BMW's dedication to our customers, and making sure they always leave our dealership completely satisfied. It is unfortunate the circumstances which brought you to our service center, but we are always read, willing and able to quickly and effectively take care of any issues so you can quickly get back on the road. BMW is a higher standard of brand, and we believe our customers deserve a higher standard of service to match. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Have a great day!

December 29, 2015

Very Happy BMW GIRL First off I want to start off by saying I came in on Saturday the day after Christmas it was so busy and crazy! I walked in with my daughter and was g More

by BMW Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Elis Tavarez
Dec 30, 2015 -

BMW of Springfield responded

Thank you for taking the time to share your great feedback! We are so glad Elis and Michelle were able to make sure you received the amazing service you deserve. We understand the holiday season can make stores very busy, but we put forth the extra effort to make our customers feel welcome and right at home whenever they walk into our dealership. We truly appreciate your business, and are looking forward to working with you again in the future. Enjoy your new BMW, and have a wonderful day!

December 29, 2015

Amazing parts guy I've known Benn, the BMW retail parts person, since 1994. We've had hundreds of transactions; I've ordered thousands of parts, and the only time he g More

by dmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Santos, Ken Park, Benn Barron
Dec 30, 2015 -

BMW of Springfield responded

You are more than welcome! We ecstatic to hear Benn has been providing you with nothing short of the excellent service you deserve since 1994. It just goes to show that even 21 years ago, we have been doing all we can to make sure our customers are always taken care of. We have been more than happy to help make sure your '99 328i continues to run as perfect as the day it was driven off the lot. We truly appreciate your continued business, and please let us know if there is anything more we can do for you. Have a wonderful day!

December 28, 2015

Out of town buyer I have owned my 2002 330ci for almost 14 years and have been looking to replace it with the 435i.VP started me off and I finished with Gerry. Diaz exp More

by stubergman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
two genius , Christopher Diaz, Jerry Mascolo, VP Patel
Dec 30, 2015 -

BMW of Springfield responded

That is great to hear! It sure sounds like your buying experience was well worth the trips from Ithaca. Jerry, VP and Chris all take great pride in being to quickly answer our customers' questions so they are confident in choosing the vehicle that absolutely perfect for them. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new BMW 435i!

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