BMW of Springfield

Excellent buying experience James was honest, no nonsense, and straightforward which led to an efficient buying experience. Everyone at the dealership was friendly and helpful. I James was honest, no nonsense, and straightforward which led to an efficient buying experience. Everyone at the dealership was friendly and helpful. I love my 2017 X5. We will absolutely purchase again. More

Wonder Woman I will only deal with Agata - She goes beyond the call of duty helping my family out. I know that I never have to second guess what she says. Her cu I will only deal with Agata - She goes beyond the call of duty helping my family out. I know that I never have to second guess what she says. Her customer service and sense of urgency is noticeable and appreciated. I would recommend her to anyone! More

My experience was excellent, even when we went to finance. I trust Agata as she was the salesperson who leased me my last BMW. She is not only enormously helpful, but very patient as it took me at least two m I trust Agata as she was the salesperson who leased me my last BMW. She is not only enormously helpful, but very patient as it took me at least two months to decide on my choice of a lease vehicle. Her initial recommendation was in fact the vehicle I chose. I look forward to working with her on my next one. More

Excellent Experince while Purchasing a Vehicle I had a wonderful experience purchasing a vehicle at BMW of Springfield. Rashad W., was very helpful, and provided me with outstanding customer serv I had a wonderful experience purchasing a vehicle at BMW of Springfield. Rashad W., was very helpful, and provided me with outstanding customer service!!! He is the best. I highly recommended anyone who is considering a BMW to go to BMW of Springfield. More

Great experience Extremely impressed with the professionalism, fairness, and kindness of all the folks here. Had an especially good experience with Agata Grzebyk. Th Extremely impressed with the professionalism, fairness, and kindness of all the folks here. Had an especially good experience with Agata Grzebyk. Thanks to everyone there. More

What a celebrity treatment! I do truly appreciate the service that was offered to me while I was there earlier this week to buy my new 5 Series 535 xi. It was a pleasure to work I do truly appreciate the service that was offered to me while I was there earlier this week to buy my new 5 Series 535 xi. It was a pleasure to work Art Youman who helped me from the get go to downselect the car I needed, pricing worked like a charm as he was able to meet my expectation w/o any haggling as usually happens in car buying and then finally got the car ready and delivered in time. It was also great to work with their Finance Manager, Charlie Gossner to complete the transaction. He made me understand the paperwork in easy terms w/o any push to buy any additional services which honestly made me comfortable all the time. I am ardent fan of BMW and have had several lease accounts with BMW in the past 12 years with other dealerships in the area but this was my best experience of all. Actually, this time, it was a quite a trip as I drove way north but I am glad that it was well worth! T More

A Very Satisfying Shopping Experience Let me get straight to the point here: if you're in the market for a BMW, you can do no better than BMW of Springfield, NJ. I know, you're probab Let me get straight to the point here: if you're in the market for a BMW, you can do no better than BMW of Springfield, NJ. I know, you're probably thinking that I have a relative that works for the dealership and/or I'm getting some kind of reward for writing this positive review about the dealership. Well, that's not the case at all. All kidding aside, I can honestly say that my interactions with those at the dealership from Agata Grzebyk to Ty Alanos were terrific and went a long way to making my car purchase part of a very satisfying shopping experience. So much so that I would recommend to anyone who's reading this review to visit the dealership to see for himself/herself. You truly won't be disappointed with the great level of customer service and professionalism that you'll receive there. I'll keep this short but my story is I was in the market for a BMW M2 back in August of this year. As such, I visited quite a few dealerships in NJ but all of them came across as pushy and wanting to make a quick sale/buck rather than making me feel like I was getting a good deal and being taken care of. Well, that all changed once I stepped through the doors of BMW of Springfield, NJ. There, Agata made sure to make me feel right at home and erase any concerns that might have developed from visiting the other dealerships. She, along with the rest of the staff there, was friendly, courteous, very knowledgable on the M2, and an absolute pleasure to deal with. Needless to say, I ended up buying the M2 from her and I couldn't be happier. So, as the title of this review reads, if you're looking for a very satisfying shopping experience on your next or first BMW purchase as was the case with my M2 purchase, make sure to go visit BMW of Springfield, NJ and don't forget to ask for Agata. More

Great! Alvin did a great job and was very professional. He was extremely patient and courteous. Charlie did his best to get me out of there as a quickly as Alvin did a great job and was very professional. He was extremely patient and courteous. Charlie did his best to get me out of there as a quickly as possible as it was a very busy day at the dealership. I appreciate that. More

Excellent service provided while purchasing a car. I walked into the dealer looking for a car to purchase, and was treated by David Hyslip. He showed me some cars and next thing I know I was purchasing I walked into the dealer looking for a car to purchase, and was treated by David Hyslip. He showed me some cars and next thing I know I was purchasing the vehicle. David provided great customer service and explained everything very well. David made the whole process smith as we all know purchasing a car can be tedious. David Hyslip interacts well with customers and puts him self in your shoes to try to better assist you. I would recommend anyone to go to BMW of Springfield. More