BMW of Springfield

Very Happy Very happy with my new lease. Charles did a great job at a very busy time of month. This leasing experience was one thousand percent better than my la Very happy with my new lease. Charles did a great job at a very busy time of month. This leasing experience was one thousand percent better than my last experience at another dealership. More

Very easy James is a great sales guy, helpful, not pushy, knowledgeable. Got the same attention for a used car as I would a new one. Thanks and see you for the James is a great sales guy, helpful, not pushy, knowledgeable. Got the same attention for a used car as I would a new one. Thanks and see you for the next one. More

James Kreie Excellent Customer Service James is an excellent, professional, and a very customer focus sales representative. I went to different dealers and James stands out compared to the James is an excellent, professional, and a very customer focus sales representative. I went to different dealers and James stands out compared to the others and treated his customer with respect and a can do attitude in helping us make the right decision for his customer. After going through different car dealers yesterday, we have decided to go back to BMW of Springfield because of James attitude towards his customers. More

Consistently Quality Dealership & Service Dept Visiting dealerships to purchase or service a vehicle is rarely an enjoyable experience. The waiting, the waiting area and the overall sales experienc Visiting dealerships to purchase or service a vehicle is rarely an enjoyable experience. The waiting, the waiting area and the overall sales experience leaves a lot to be desired. My experience at Springfield BMW for the past 4 years has simply been so far superior to what I have often experienced at other dealerships. There are plenty of staff to greet and help you. The sales staff has been professional and negotiated in good faith. The service department consultants have been prompt and full of information. I plan to continue to shop and service at BMW of Springfield. More

Great experience buying my first BMW. Bought my first BMW from Springfield, n.j. Everyone was courteous and knowledgeable. Paul Solomine explained in great detail about the car I was int Bought my first BMW from Springfield, n.j. Everyone was courteous and knowledgeable. Paul Solomine explained in great detail about the car I was interested. Nick Newman explained all the new technology to me with great pactience. Charles ryour business manager had all the paper work ready for easy transition. And, Gene was a very no nonsense manager that came right to the point with his big personality. Great experience, William and Lucia Eng More

Such a pleasure dealing with Art Youman! I just picked up a 2017 340i (lease) on 3/21 from Art. Art is the internet sales manager who responded my online query. He is very straight forward an I just picked up a 2017 340i (lease) on 3/21 from Art. Art is the internet sales manager who responded my online query. He is very straight forward and the whole process is painless. At no point I got any pressure from Art and I haven't seen any of the common "tricks". All negotiations are done via several emails, and Art is able to agree to my deals where no other dealer could. I only stopped by the dealership to sign the paperwork. I was out in 2-2.5 hours including going through the BMW genius feature presentation. The financial manager Wayne is also very kind and reasonable, while he presented several additional "protection" to purchase, he was not pushing at all. Overall experience 10/10. Highly recommended! More

Excellent and smooth My wife and I thoroughly enjoyed having JAMES as our sales rep. He is a true asset to your team. He was very honest ,dependable and knowledgeable. His My wife and I thoroughly enjoyed having JAMES as our sales rep. He is a true asset to your team. He was very honest ,dependable and knowledgeable. His sales etiquette was a huge advantage in our purchase of our first BMW SUV. James was a pleasure to work with and we will recommend him to our family and friends. We can agree that he is a huge benefit to your team of experts. Thank you Mr & Mrs Terence H Raye More

Professional James is a true professional! I knew exactly what I was looking to order and what I was willing to pay. I spoke with James via telephone and we nego James is a true professional! I knew exactly what I was looking to order and what I was willing to pay. I spoke with James via telephone and we negotiated a deal. I came in for 10 minutes to sign paperwork and was in and out. The most simple and painless transaction I have made in many years! Not once did James pressure me to move forward with the deal or to modify my order to add anything. When the car came in from the port, James called to arrange a convenient delivery time that met my hectic schedule. He even coordinated with the service department to ensure accessories I ordered were installed in the vehicle for delivery. Wayne in finance was helpful in negotiating a tire and wheel coverage package for the lease (a necessity in the northeast for any BMW with large wheels and low-profile performance tires). He was also very efficient and made the paperwork process at delivery quick and easy. Mina was very helpful. He walked me through all the features of the vehicle. He showed me how to operate all of the functions and features, and didn't miss anything. Having several BMWs I didn't necessarily need this service, as I was familiar with all of the options ... however Mina was spot on accurate in his review of the car's features and how to utilize them. BMW of Springfield made leasing our most recent BMW one of the best experiences of the last few leases. We will be back soon to work another deal before the expiration of another lease. Keep up the great work! More

Great experience James was simply an amazing sales professional. Very calm, matter-of-fact and honest. I asked a lot of very detailed questions, and he patiently an James was simply an amazing sales professional. Very calm, matter-of-fact and honest. I asked a lot of very detailed questions, and he patiently answered each of them. And if he didnt know the answer (which was rare), he took the time to find out rather than giving me a quick, perhaps wrong, answer. James was a pleasure to work with and I will recommend him to my family and friends. Thank you. Craig Gangi More

Professional" and "Stress Free" This dealership goes out of their way to make it easy and comfortable. Agata was knowledgeable, easy to work with, and most of all patient with my co This dealership goes out of their way to make it easy and comfortable. Agata was knowledgeable, easy to work with, and most of all patient with my concerns. More