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BMW of Springfield
Springfield, NJ
581 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 581 reviews
June 05, 2017
Another great experience at BMW of Springfield! Excellent service and price on 2017 540xi! Everyone is very friendly and attentive to your needs. The waiting area and facility is top notch. Highl Excellent service and price on 2017 540xi! Everyone is very friendly and attentive to your needs. The waiting area and facility is top notch. Highly recommend working with Agata, she is very friendly and great to work with! A++ More
by Dan Sienkiewicz
Employees Worked With
Agata Grzebyk
June 02, 2017
Excellent price and experience at BMW of Springfield Excellent price and a smooth transaction on the lease of my 2017 230i. Amanda was a pleasure to work with and had everything ready on the day of picku Excellent price and a smooth transaction on the lease of my 2017 230i. Amanda was a pleasure to work with and had everything ready on the day of pickup, as well as assisted with the return of my prior leased BMW. Highly recommended! More
by lostrovs
Employees Worked With
Amanda Zamora
June 01, 2017
Excellent Experience with Amanda Zamora I found the exact BMW i was looking for online at BMW of Springfield. I called Amanda the next day and she had the car ready for me to see. She was ab I found the exact BMW i was looking for online at BMW of Springfield. I called Amanda the next day and she had the car ready for me to see. She was able to come up with a number that worked for me and we got the deal done. She has expert knowledge and was great to work with. If you are looking for a BMW dont do anything until you speak to her More
by ralph316
Employees Worked With
Amanda Zamora
May 15, 2017
Amazing Service Department - always there when you need them This review is a bit belated but so well deserved. Truly hope that you will acknowledge these amazing representatives: Gabe Coehlo, April Quist and J This review is a bit belated but so well deserved. Truly hope that you will acknowledge these amazing representatives: Gabe Coehlo, April Quist and Jeremy Britanak who went above and beyond. I am the proud owner of a BMW Hybrid 5 (535). While driving the car, only after purchasing it a month or so prior, one of the alert lights went on, without an appointment, I pulled right into the service center, explained the situation and showed them the alert . Immediately, they had a customer service representative come talk to me and look at the car. His name was Gabe Coehlo. Gabe explained that the car would need to be kept over night and set me up with a loaner car. While there my sales rep, Jeremy Britanak saw me came right over and asked what was wrong and connected me with April Quist. April immediately engaged and kept the process moving. The particular service issue took longer than the basic 24/48 service call. This problem caused me to be without my car for a bit over 2.5 weeks. Gabe, Jeremy, April are outstanding in every way, Personable, patience and honest. Each one of them stayed connected with me though the process, alternating updates on progress and made sure I was comfortable in the loaner issued and understood the next steps needed in the repairs. My experience was excellent from start to finish. Communication was top. They kept me informed every step of the way and continually reassured me. Outstanding customer service from some amazing teammates, that you should be honored to have representing your company. I thank you, April, Gabe and Jeremy and thank you BMW of Springfield for your wonderful caring team. With Sincere Appreciation, Jodi More
by jodia11
Employees Worked With
April Quist, Gabe Coelho, Jeremy Britanik
April 19, 2017
Excellent Experience Sales and service top notch, I would strongly recommend this dealership to friends. Agata was very thorough and professional and answered all question Sales and service top notch, I would strongly recommend this dealership to friends. Agata was very thorough and professional and answered all questions posed. Ty did a great job in Finance. More
by DL5
Employees Worked With
Agata Grzebyk, Ty Alanos
April 08, 2017
Stopped in just looking and ended up with a lease James James was very pleasant informative and 5 star treatment as was your financial advisor. They both work well together and give them both 5 Stars.. James was very pleasant informative and 5 star treatment as was your financial advisor. They both work well together and give them both 5 Stars.. More
by Dot123
Employees Worked With
Not sure what finance person was, James Kreie
April 07, 2017
Great guy, not your typical car dealer James is great. He made the arduous task of leasing a new car into a fun afternoon (where we talked about books and writing). Talented guy with his he James is great. He made the arduous task of leasing a new car into a fun afternoon (where we talked about books and writing). Talented guy with his heart in the community! More
by KariNiles
Employees Worked With
James Kreie
April 05, 2017
Initial Contact and Inquiry I dealt with Amanda from an internet inquiry. She was responsive and thus far has been up front. Today was my initial meeting with Amanda and the ma I dealt with Amanda from an internet inquiry. She was responsive and thus far has been up front. Today was my initial meeting with Amanda and the manager. I'm deciding between the M4 & C63 Cabriolet. I didn't get a chance to test drive it because they didn't have one on hand. I will return once I test drive the C63. On the way out I met the BMW Genius Guy who introduced himself and wanted to know if we had any questions; he was super friendly and knowledgeable about upcoming production of the M3 & M4. More
by CraigV
Employees Worked With
Amanda Zamora
April 04, 2017
Best BMW salesperson i've ever dealt with Art was a great salesman to work with through the buying process. This will be my 5th BMW lease, experience with all the tri-state dealerships and thi Art was a great salesman to work with through the buying process. This will be my 5th BMW lease, experience with all the tri-state dealerships and this was the quickest and smoothest buying process I've had. It was a pleasure to work with Art and I appreciate him being direct to the point offering me the best deal available, no haggling, no wasting time. I'm generally very detail oriented and meticulous when it comes to numbers and he wasted no time explaining and reviewing it with me. That's how you earn a customer for life. If anyone is going to lease or purchase a new car I highly recommend seeing him. More
by alanc425
Employees Worked With
Artrus Youman
April 03, 2017
Everything I wanted at a lower price James got me the exact car I wanted at a lower price than other dealers. He was honest and straightforward. I would highly recommend him. James got me the exact car I wanted at a lower price than other dealers. He was honest and straightforward. I would highly recommend him. More
by Marisa D
Employees Worked With
James Kreie
