BMW of Springfield

Nothing but praise for all involved: Frank, Christopher, Anthony, Miguel. Sales, tutorial, genius desk, service rep....all special. Of course, I love my new car! Anthony, Miguel. Sales, tutorial, genius desk, service rep....all special. Of course, I love my new car! More

Service tried to scam me for $1,000s in repairs. They then held the vehicle and demanded $250 fee to release. Turns out, I brought to another local shop and didn’t need the major job they pushed for They then held the vehicle and demanded $250 fee to release. Turns out, I brought to another local shop and didn’t need the major job they pushed for $3,000. More

I purchased a brand new 2024 BMW X5 as a surprise 10th wedding anniversary gift for my wife and was overly impressed with Ray Ford’s attention, understanding and willingness to make this event as special wedding anniversary gift for my wife and was overly impressed with Ray Ford’s attention, understanding and willingness to make this event as special as possible. He was very honest and gave his all to make sure this would be an event that wouldn’t be forgotten, even so far as to make sure a red ribbon was placed on the hood when we took delivery. We are definitely repeat customers and will definitely return when it’s time for another new BMW! More

My last 3 BMW's were acquired with the help of Linnea Swenson. I was so impressed with her professionalism. She was consistently honest, efficient, knowledgeable and friendly. The process was seamless, n Swenson. I was so impressed with her professionalism. She was consistently honest, efficient, knowledgeable and friendly. The process was seamless, none of the hours wasted with sales people " checking with their managers". With Linnea you told her what you wanted, and you got it . I couldn't be more impressed with her, and will continue to work with her. That is not an easy thing for me as I come from Long Beach Island. But when you have found the best, why look for something else. She is more than worthy of a 5 Star rating. I couldn't recommend anyone more highly. More

Had an amazing experience with Linnea Swenson and would definitely recommend this dealership for your car needs. definitely recommend this dealership for your car needs. More

Shout out to junior (Porfirio Valdez) ! The service he provided for my new truck was 10 stars !! The whole process was quick and zero drama ! 99% of dealerships love to play games with numb The service he provided for my new truck was 10 stars !! The whole process was quick and zero drama ! 99% of dealerships love to play games with numbers well not this dealership! He’s competitive and fair with his numbers , he walked around outside showing me all my options and I will recommend everyone to him! Thanks so much appreciate it! A New BMW customer ! More

Absolutely great experience buying an X3 from Elis Tavarez. Elis was extremely knowledgeable, helpful, made the process painless and worked with me and my wife to get us an excellent price. As a cu Tavarez. Elis was extremely knowledgeable, helpful, made the process painless and worked with me and my wife to get us an excellent price. As a current 11-year owner of a 328, I can also say their service department is also great - work is done right, they are often flexible on cost and will provide me w/ dealer-paid Uber service home if a loaner isn't available. When it's time to replace the 328, Elis and BMW-Springfield will be at the top of the list. More

Nothing but great things to say about Linnea. She helped guide me through the process of picking out our next car, and I could not be happier. Incredibly positive experience and really impressed She helped guide me through the process of picking out our next car, and I could not be happier. Incredibly positive experience and really impressed by how on point every component of the process was. Would not have changed a thing. Anthony in service is also fantastic and Gary in finance made the whole process painless. Nothing but great experiences at this dealership. Strongly recommend. More