
BMW of Springfield
Springfield, MO
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Sofia was my sales rep and she was very knowledgable of the BMW lineup. Clayton, the sales manager, was personable and put together a great deal that was acceptable to all parties. Our initial finance rep the BMW lineup. Clayton, the sales manager, was personable and put together a great deal that was acceptable to all parties. Our initial finance rep was dishonest and attempted to have me finance $8,000 worth of add-ons that I never agreed to. Once these items were recognized by me and taken off the agreement, the finance rep told me he would now have to charge me a higher interest rate since I wouldn’t buy the add-ons. I asked for a different finance rep and the transaction was then completed quickly completed and all parties were satisfied. Pay attention to the finance reps and make sure you carefully review every line and number in your finance agreement. Unfortunate for this dealership because they have such a great sales team who work hard to get you a great deal. I would still highly recommend this dealership and especially Sofiya. More
What a great experience buying another x7Thanks to Bruce smith and Luke lovelady for making this a seamless experience. Can’t wait for my third ! smith and Luke lovelady for making this a seamless experience. Can’t wait for my third ! More
Hunter was the best sales person and knew exactly what I wanted in my new car. Luke L was very good explaining all the features in the car. wanted in my new car. Luke L was very good explaining all the features in the car. More
Thanks to hunter and Luke lovelady for making this process seamless and effortless. So happy with my brand new m4 comp. Thanks for making this work. process seamless and effortless. So happy with my brand new m4 comp. Thanks for making this work. More
I want to thank Jonathan Crosby and Luke lovelady in the parts department for helping me with all of my small, yet important to me, questions. As a new BMW owner I had a couple of things on my list that he parts department for helping me with all of my small, yet important to me, questions. As a new BMW owner I had a couple of things on my list that he graciously and professionally helped me with. Thank you. I also want to mention that I appreciate Haley for making me feel at home right from the start. I know that if I have any questions, she'll be the first person I seek out. So far, every person I've come into contact with has been marvelous. More