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BMW of Springfield

Springfield, MO

5.0
538 Reviews

3521 E Sunshine St

Springfield, MO

65809

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Showing 538 reviews

September 17, 2024

Excellent customer service by Jonathan Crosby. And his direct supervisor Mr. Clair. Made the experience enjoyable More

by lorilampert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Crosby
Sep 18, 2024 -

BMW of Springfield responded

Thank you for taking the time to share your positive experience at BMW of Springfield. We're thrilled to hear that Jonathan Crosby and his supervisor, Mr. Clair, provided exceptional customer service. We're delighted that you had such a positive impression of our dealership. Thank you for choosing BMW of Springfield. We look forward to serving you again in the future.

September 10, 2024

Sofia was very informative and was able to get us a best deal for our trade in and on our new purchase . Made sure we know what we are buying. Best experience!!! More

by Tolik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofiya
Sep 16, 2024 -

BMW of Springfield responded

Thank you for taking the time to share your positive experience at BMW of Springfield. We're delighted to hear that Sofia was so helpful and informative throughout the process. Your satisfaction is our top priority, and we're committed to providing exceptional customer service and ensuring you get the best possible deal. We're pleased to know that Sofia's expertise and dedication met your expectations.

September 06, 2024

Bruce Smith and Adam (sales manager) were very helpful with our purchase. Bruce even came in on his day off, that’s customer service! More

by Doug
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Sep 12, 2024 -

BMW of Springfield responded

We are thrilled to hear that your experience at BMW of Springfield was positive and that Bruce Smith and Adam, the sales manager, were so helpful. Their dedication to providing exceptional customer service is a testament to our team's commitment. We are especially grateful to learn that Bruce went above and beyond by coming in on his day off to assist you. This level of commitment is a true reflection of our team's dedication to ensuring customer satisfaction.

August 31, 2024

Bruce is outstanding and very patient and helpful. Very friendly and knowledgeable. We are happy throughout the process. More

by Sxl032002
Recommend Dealer
Yes
Employees Worked With
Bruce
August 29, 2024

We had the best experience at BMW of Springfield. Everyone is extremely helpful. Our main contact was Bruce Smith. He was exceptionally professional, highly knowledgeable , attentive to our needs, st More

by Sobia Abbasi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
August 28, 2024

Bruce and Adam were great to deal with. Good vehicle at a fair price. Would recommend them for your vehicle needs. More

by sbytm05
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce and Adam
August 26, 2024

Jonathan was very helpful and polite. He made the experience very comfortable. No pressure or games. More

by dentamy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
August 26, 2024

Sofiya did a great job on our vehicle. We love our new car! The process was smooth and easy. This was the best experience we have had! More

by darrekwilson
Recommend Dealer
Yes
Employees Worked With
Sofia Koren
August 23, 2024

This dealership made buying our car fun. This is an exciting time and they were happy with us. The process from start to finish was easy and they made sure to respect our time. They are phen More

by JamiA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce and Adam were amazing
Aug 28, 2024 -

BMW of Springfield responded

Thank you for your kind words about your experience at BMW of Springfield! We're thrilled to hear that we made your car-buying process enjoyable and efficient. Our team strives to provide exceptional customer service, and we're glad we could exceed your expectations. We look forward to serving you again in the future for service and your next vehicle purchase.

August 22, 2024

Sofia was wonderful and easy to work with. She had the car all ready for us. She was super kind and easy. More

by Vickie
Recommend Dealer
Yes
Employees Worked With
Sofia Koren
Aug 27, 2024 -

BMW of Springfield responded

Thank you for your kind words about Sofia! We're delighted to hear that she made your car-buying experience so smooth and enjoyable. We strive to provide exceptional customer service, and it's rewarding to know that our team exceeded your expectations. Thank you for choosing BMW of Springfield.

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