BMW of Springfield

Tommy made buying a car 1,000 mi away easy I was in the search for a new car, but wanted a particular interior and exterior combination that I was only able to find at the BMW of Springfield. I was in the search for a new car, but wanted a particular interior and exterior combination that I was only able to find at the BMW of Springfield. After finding the car online I requested more information about the car, and got a call from Tommy with in a matter of minutes. Tommy was great in telling me about the car, the features, and all of the other details which matched my criteria. When I asked if there were any scratches or noticeable marks, he was honest and told me about a minor tear in the clear bra, and even took a video of the complete car up close so I could look at it as if I was there. Once I determined that this was the car for me, I booked a flight the next day to buy the car. I figured that I would have to get a taxi to the car dealership from the airport, but Tommy insisted that he pick me up when I landed, and even brought the car so that I could test drive it on the way to sign the papers. As I was planning to drive back to my home that day, he even called the dealership when we were a few minutes away so that way I could walk in sign the papers and then hit the road. Overall, it was a fantastic experience and am extremely happy with the car and the help provided by Tommy! I would definitely buy a car from Tommy and the BMW of Springfield team again! Also they were kind enough to call the next day to ensure that I made it home safely after my 10 road trip! More

Tommy was very professional. He answered all of our questions. No pressure. Great sense of humor. We could tell he wanted us to be happy with the car and the deal. He went above and beyond. We ended up questions. No pressure. Great sense of humor. We could tell he wanted us to be happy with the car and the deal. He went above and beyond. We ended up buying two cars. Great experience! More

Went to Bmw and Audi to shop for a new sedan. Met Tommy Lueck and he helped me find my new ride. Low pressure and was actually fun! Go see him! Lueck and he helped me find my new ride. Low pressure and was actually fun! Go see him! More

Thank you to Yamil Gutierrez who took great care of me! I purchased a gorgeous used 2017 flamenco red BMW X6 all the way from Ohio after I saw the car on their website! The team at BMW of Springfield made my purchased a gorgeous used 2017 flamenco red BMW X6 all the way from Ohio after I saw the car on their website! The team at BMW of Springfield made my experience seamless so I could get my dream car! Yamil gave me a great deal, he arranged car transport to my house in Ohio and then went above and beyond by making sure every detail of my purchase was taken care of when registering in OH and making sure I got the back up key that was lost by previous owners. Thank you Yamil!!! More

Once again everyone at BMW of Springfield has gone above and beyond! We are always pleased with the service we receive at this store and will always return! and beyond! We are always pleased with the service we receive at this store and will always return! More

Once again Tommy found the perfect vehicle for us. The process was super easy and stress free. I have always had a wonderful experience with the group over at BMW of Springfield ,either just stopping b process was super easy and stress free. I have always had a wonderful experience with the group over at BMW of Springfield ,either just stopping by or in to talk about business. Tommy is awesome and very helpful. More

We purchased a vehicle from Tommy Lueck. I cannot say enough kind words. He went out of his way to make sure every step of our purchase was completed with ease. He was very kind and efficient. We will bu enough kind words. He went out of his way to make sure every step of our purchase was completed with ease. He was very kind and efficient. We will buy from him again and will recommend him and BMW to our friends. More

Stellar! The car buying process can certainly be intimidating, but Tommy made it a breeze for me. He's super knowledgeable and really wants to make the custome The car buying process can certainly be intimidating, but Tommy made it a breeze for me. He's super knowledgeable and really wants to make the customer happy. And he's got a charming personality to boot. More

Tommy Lueck-Best buying experience I’ve ever had. Tommy gets 5 stars for his professionalism, knowledge, and fabulous sense of humor. His first concern was our happiness with the car we chose. I will Tommy gets 5 stars for his professionalism, knowledge, and fabulous sense of humor. His first concern was our happiness with the car we chose. I will definitely buy more vehicles from Reliable BMW just because of Tommy and their great service department. More

Amazing Experience! Tommy was so knowledgeable and just a pleasure to work with. Easiest car-buying experience I’ve ever had. Tommy went above and beyond to help me and I Tommy was so knowledgeable and just a pleasure to work with. Easiest car-buying experience I’ve ever had. Tommy went above and beyond to help me and I adore my new car! More